You Move Me Vancouver

Moving & Storage
7066 Greenwood Street Burnaby BC V5A 1X8
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Moving & Storage
You Move Me Vancouver
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96%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for You Move Me Vancouver

Average customer rating:
9.7 10 (219 reviews)

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Scott.pearce
Scott.pearce
1 review Vancouver, BC
10/10

Moving

We recently helped some friends move and they had rented a U-Haul so our backs were still in recovery mode and we decided to hire You Move Me. I cannot explain how much better this is. They did it twice as fast as we could have, they saved our backs further torment, and they did it with smiles on their faces. U-Haul can be a cheaper option, but these guys are worth it, save the stress!!

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Company Response

Hey Scott, thanks so much for leaving us a review, we really appreciate you taking the time to leave us a review. It's always great to hear when our clients opt out of the "U-Haul" route and save themselves the stress. Hope your back is better, all the best in the new home!

- Prabh, General Manager

Tej B.
Tej B.
1 review Surrey, BC
10/10

Moving service

I hired them for my move within Surrey. Very responsive and courteous. It was a very smooth move!.

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Company Response

Hey Tej, thanks so much for leaving us a review we really appreciate it! It's great to hear we did such a great job moving you and we wish you all the best in your new home!

- Prabh, General Manager

ctoomey
ctoomey
1 review Coquitlam, BC
10/10

Move

The movers were great! Very professional and friendly young men. They worked really hard despite the terrible weather we had the day we moved!

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Company Response

Hey there! Thank you so much for leaving us a review, it means a lot to us! David and his team had a great time moving you, even with the poor weather! It's great to hear they worked hard and did such a great job for you. We wish you all the best in your new home!

Prabh, General Manager

Megan
Megan
1 review Harrison Hot Springs, BC
10/10

Home move. Coquitlam to Harrison Hot Springs.

From the initial home visit to provide an estimate through to the last box being unloaded we were immensely impressed. The team who worked with us led by Chris was outstanding. Chris had great leadership when supporting his team, was organized, professional and did everything possible to ensure everything was seamless for us. They were extremely careful with our possessions and not one item was damaged. In addition, they we're flexible when we needed to modify our move in date.
Our contact person, Prabh, was kind, thoughtful and always approachable. He added such a sense calm to our move. We had different questions come up prior to the move and they were quickly and confidently answered adding a deeper level of reassurance to the process.
Moving is an intensely stressful process and everyone with You Move Me went above and beyond to ensure everything went smoothly and without hitch!
We would use the company again without question and would highly recommend then to anyone looking to move!!!

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Company Response

Wow Megan, thank you so much for all your kind words! It was great to be able to help you and your partner through this move, especially with all the logistics. We're happy to hear we were able to deliver such a great experience for you. We always strive to be a resource for our clients and we want to deliver the best experience possible. We wish you all the best in your new home!

- Prabh, General Manager

@scottgingles
@scottgingles
1 review Vancouver, BC
10/10

Home Move/Relocation

I was referred to You Move Me by a close colleague. I contacted the company very close to the end of the month (typically a very busy time) and they were able to accommodate in very short notice. The customer service was second to none (ie. they delivered boxes and packing supplies within hours of our first call), and the staff who helped move us out of our previous residence, and move us into our new property, were excellent! YMM made the entire transition smooth, quick, DAMAGE FREE, and seamless — I would absolutely recommend their services to all, and if there was a higher ranking than 5-stars i would give it.

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Company Response

Hey Scott,

Thank you so much for the review we really appreciate it! It is so great to hear you had such a great experience with us and that the entire process was exactly as promised. We thank you for choosing us as your preferred movers and wish you all the best in your new home!

- Prabh, General Manager

jennifer.kate.campbell
jennifer.kate.campbell
1 review Vancouver, BC
1/10

Moving

We heard great things about You Move Me Vancouver, but were not satisfied with their service, and would not use/recommend them again. The two movers worked very slowly, and were joking/laughing to themselves for most of the time. It felt like they were deliberately working slowly to drag out the clock. Every time we've used movers in the past, they worked quickly and got down to business; we've never had movers work so slowly before. It was a good thing we had moved over a bunch of our stuff ahead of time, or it might have taken them 8 hours to get everything. They also packed my husband's coat up and put it in the back of the truck without checking with us first. We couldn't get it until the truck was unloaded at the new place, and it was pretty cold that day. The company's website also promised welcome coffee when they first arrived, and I had heard that we would receive a small housewarming present at our new residence. However, our movers did not show up with coffee, or say anything about it. At the end of the move, I asked about coffee and a the housewarming gift, and got a noncommittal response. I had to chase after them to get our small plant, the housewarming gift. The movers were not terrible, but not great either and we will not be using them again.

1 of 1 people found this review helpful.
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Company Response

Hey Jennifer, I am so sorry to hear you felt like your move was not as good as it could have been. I would definitely like to drop off a Starbucks gift card to you when convenient to make up for not receiving the coffee.

-Update-

I am now happy to say that I am glad we were able to connect you with Danielle, our Customer Experience Manager and come up with a fair resolution for you. Once again I am so sorry for not delivering on our promise about coffee but I know my Sales Manager will be setting up a time that is convenient for you to have it dropped off. We appreciate you working with us to make things right and we wish you all the best :)

- Prabh, General Manager

janicey2k
janicey2k
1 review Vancouver, BC
10/10

Home move

It was a great experience working with You Move Me. They were efficient and very professional. Customer service was exemplary.

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Company Response

Hey Janice, thank you so much for leaving us such a great review, we really appreciate it! Chris and his team had a great time moving you and we wish you all the best in your new home!

K.W.
K.W.
1 review Burnaby, BC
10/10

Moving

You Move Me moved all the contents of my apartment into my new condo. They were friendly, efficient, careful, and professional. I feel like they went above and beyond to help me. I will use them again for any future moves.

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Company Response

Hey Kendra, thanks so much for leaving us a review, we really appreciate it! Sean and his team had a great time moving you and it's so great to hear we went above and beyond your expectations.

- Prabh, General Manager

mccark
mccark
1 review Whistler, BC
10/10

Moving furniture

Moved furniture from multiple locations to a secondary home. Helped to set up and put in place furniture. It was a very tricky space to move in to. Movers were excellent, friendly,

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Company Response

Hi there, thanks so much for leaving us a review, we really appreciate it! Happy to hear our team did such a great job for you and we wish you all the best in your new home :)!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about You Move Me Vancouver

You Move Me is a professional, local moving company that moves people, not just their boxes. You Move Me is pioneering a new standard for the moving industry with a customer experience that is different from what’s expected. We are a full service moving company that’s almost fun; offering moving, packing, and supplies options; and a wardrobe box that doubles as a kid’s fort! You Move Me really cares - from morning coffee service to a housewarming gift - this is professional and friendly packed up into one great company.

CATEGORIES
Moving & Storage
WEBSITE
http://www.youmoveme.com/ca/vancouver-fraser-valley
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
40
MEMBERSHIPS
GVHBA, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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