Have been a long time customer of this company, but am extremely dissatisfied with their service this year and will be looking for another tree pruning service in the future. Poor communication within the company, workers are not customer-friendly. Failed to tell us that no one was coming to spray for aphids this year as they had no one on staff to do this work. Let a large branch hung up in the tree which could have fallen on us. Took 10 months for them to come and prune the trees.