DO NOT USE THIS COMPANY! I called Pickering Appliance Repair but they operate under FC Universal Ltd. "Moti" charged me for a service call and said I needed an expensive part for my washer. Two weeks later, they call and say they are still looking for the part. Frustrated, I diagnosed the problem and located the part, which I bought at a local store for less than $10.00. Thanks to youtube, fixed the washer in less than 15 minutes. They were prepared to charge me over $400 plus labour. They refused to reimburse me part of all of service call.