I called and specifically to ask how much it would be to have someone come out and repair my oven - the answer was $75 plus parts and if you did the work you don't pay the $75. What a joke.
Sergey arrived and informed me after only 2 minutes that it was either the thermometer or the master electrical board - which I had already told them over the phone because we had googled the problem already. In order to fix it he said it would be $240- their standard rate - plus the $50 part but that he couldn't do the work because it was a wall oven and you require two technicians. I had also told them it was a wall oven. So I offered to move it with him to replace the part because if he didn't fix it I was still going to have to pay the $75 for him to just look at it for the 2 minutes then leave. Why wasn't I told on the phone that the labour charge was automatically $240 instead they choose to pin point the $75 which would be refunded when the work it approved. How about giving the customer the price of what it will really cost.
- Approximate cost of services:
- $266.00