Mr Rooter Plumbing Of Mississauga On

We purchased a new home and after our first bath, we found water dripping through the ceiling to our living room below. We called Mr. Rooter and the agent was very nice - within 1 hour we had an appointment for the next morning. The serviceman George arrived on time and was very friendly. He did a diagnostic check to determine the problem and was very thorough. He provided us a price before proceeding and explained the issue very clearly to us. We felt comfortable and he proceeded with the fix that day. There was an additional problem found which led to costs being added to the overall price, but George thoroughly explained why this occurred and received approval before continuing. He even arranged for a water damage expert to come the same day to check for mould and advise on any additional work that would be required after the plumbing issue was resolved. The water damage expert was professional and friendly and verified that we did not require their assistance because the damage was minimal. It was a big piece of mind to get that confirmation. Overall we were very happy with the service and felt comfortable through the whole process.