Bull Tough Flooring Ltd

Floor Laying & Refinishing
Calgary AB T2M 4L5
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Reviews for Bull Tough Flooring Ltd

Average customer rating:
9.8 10 (66 reviews)

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Evan
Evan
7 reviews Calgary, AB
10/10

Floor refinishing

Ky was absolutely amazing from start to finish in refinishing the hardwood floors in our 1960s bungalow! Thoroughly professional, and a total champion of high quality work. Our new floors look beautiful, and we get compliments on them constantly. Ky works by himself, and so you know you're dealing directly with the person working on your floors. There was some damage to a few boards near our front door, and he fixed the spot so well, you'd never know! He was on-time, on-budget and very engaged throughout the entire process. Very, very highly recommended!

Approximate cost of services:
$4,200.00
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Company Response

Thanks for the great review Evan ... I always aim to please. I'm really happy the pet urine stains we were concerned about disappeared after the refinishing process. I'm also glad to hear you discovered where that awful urine smell was coming from and resolved it. No matter how good the floor looked in the spare bedroom .. I don't think your guest would have enjoyed being in that room :)

Jennifer from Calgary
Jennifer from Calgary
10 reviews Calgary, AB
10/10

Refinished original floor and added new wood to match

We purchased a home that was built in 1972 and had original red oak floors. We hired Ky to refinish the floors before we moved in. I found his company on Home Stars and decided to call him based on his great reviews. Ky was able to fit in our job to meet our move in deadline and was willing to work weekends to get it done.

Our job was to refinish the existing hardwood on the main floor, feather in new wood between the kitchen and living room where we took out a wall and continue the new wood through the kitchen (which was previously tiled). We also had two sets of stairs to refinish.

Ky takes a lot of pride in his work. He took the time to do everything perfectly. His communication was prompt and knowledgable throughout the whole process. The quote he originally provided was what he charged us and I'm sure the feathering in of the new wood took a bit more time than anticipated. Ky cares about getting the job done right and doesn't take short cuts.

We are extremely happy with the work that Ky did. If you are thinking of investing in getting your hardwood done, you want to make sure it's done right and I would not hesitate to reccommend Ky.

Approximate cost of services:
$10,000.00
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Company Response

Thanks Jennifer, it was a pleasure working for you. You're the perfect customer because you committed to giving us the work from our first conversation and you trusted us enough to leave us alone to work our magic. And yes you're right, I did under-estimate the feather patch work by quite a bit but now the project is fully complete and we know you're a happy customer it doesn't matter. I'm a little bit upset that Brent damaged "MY" floor already but I'll forgive him ;) Thanks again for the great review.

Ryan McCool from Calgary
Ryan McCool from Calgary
1 review Calgary, AB
10/10

50 year old Hardwood Sand/Refinish

Having purchased an older home (1957), we were debating a new install for our floors. After finding, visiting, and talking with Ky we were immediately comfortable with his knowledge and experience and were convinced that a sand/refinish was all that we needed. As you will see in the pictures, the results were amazing. Ky is very professional and patient, handling our tough stain colour decisions (10 mixtures later) with ease.

We couldn't be happier with our new floors! Avoid the middle man, go straight to Ky.

Approximate cost of services:
$7,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

I'm always happy when a customer loves their customized floor color. I would have done a 100 color samples if I had to but I'm glad we nailed it after just 10 :) We really appreciated the fact you had the floor all ready to go us when we arrived because it lets us get straight to work we we get there. I'm sure the kids and dogs will be testing our floor to see if they're "bull tough". Thanks for being a great customer.

Michael & Kathy Chu from Calgary
Michael & Kathy Chu from Calgary
2 reviews Calgary, AB
10/10

Hardwood floor restoration

We bought a 100 year old home and the owners before us had a dog and a desire to DIY everything...even the floors. From the bags of left over polyflor urethane we found in the basement , we suspected that the floors were redone by them and rather poorly. We had a very short window of opportunity to work with Ky, but he was able to pull off the work in 3 days (950sq ft). He took great care of the floors and returned them to the amazing condition we assumed was under the previous owner's mess. He is professional and hard working. We would recommend (and have recommended) this company to anyone who has challenging floors to restore to former beauty.

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Ha ha ... your floor was a train wreck to start with but I knew I could turn it around and give you a floor you'd love. The previous person to refinish the floor definitely made it a challenge for me ... but I love a good challenge and your floor was certainly that. Thanks for recommending me to your friends ... it's much appreciated.

Chris Schwartz from Calgary
Chris Schwartz from Calgary
1 review Calgary, AB
10/10

Mainfloor Sanding Refinish

Bulltough is definitely a go-too for sanding/refinishing! We were on the fence on whether we replace our floors are attempt to get them refinished. They were original floors from '86 that were thin to begin with. These guys came in and took on the challenge, frankly we couldn't be happier! Keep in mind, this was a very technically challenging job, we have several contractors tell us it couldn't be done. Yet here we are, great new finished floors at a fraction of the cost. The guys are very knowledgeable, efficient, and all around good people.

Would definitely recommend these guys, in fact, already have to a few ppl especially after they seen our floors. Quality is great, communication is good, expertise and knowledge is top notch.

Approximate cost of services:
$3,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I love the fact that 2 other flooring companies told you that your floor couldn't be refinished because it just confirms my confident self-belief that "I can sand anything". It's a great feeling to know that because of me you saved over $10,000 refinishing your floor instead of replacing it. Thanks for trusting my judgement.

Darren from Calgary
Darren from Calgary
1 review Calgary, AB
10/10

Kitchen, landing and stairs refinishing

We have two dogs and the wear and tear from them had left our kitchen area and stairs in rough shape. Contacted Ky and one other place. After exchanging a few phone calls and text messages, had a firm quote within a few hours which was reasonable. Checked out BBB (not that useful) and Homestars and decided to go with Ky.

Communication prior to and throughout the job was very good. We always knew where things were at and when he was coming back.

The results from the job were excellent, and far exceeded our expectation. We did not think that our floors and stairs could look that good again. Ky invests in his equipment and he was trying out a new gadget on our job, so this is someone who takes has a lot of pride in his work.

The fact that payment was required only at the end of the job demonstrates that he is confident that his work will speak for itself.

I have a lot more wood floors that will eventually also need refinishing and would absolutely use Bull Tough again. I'm just worried that with all these good reviews he's going to be too busy to help us, but knowing Ky he will find a way. :-)

Approximate cost of services:
$1.00
What could this company do to improve their services?
Can't think of anything right now.
Any advice to offer fellow homeowners facing a similar project?
Don't bother shopping around, just call Bull Tough.
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Company Response

Thanks for the great review Darren. Yes, you're floor was pretty beat up. I'm glad I managed to get it back into great shape for you. I look forward to working with you again.

Alexander K. from Calgary
Alexander K. from Calgary
2 reviews Calgary, AB
10/10

Mainfloor hardwood refinishing

We hired Ky to refinish the wood floors in our 1960's bungalow. Ky is a great person and very enthusiastic. He loves what he does and knows how to do it well. He finished the floors well on time and did a fantastic job on them. He is very detailed oriented and is definitely the person to talk to about refinishing floors. his price

Approximate cost of services:
$2,000.00
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Company Response

Thanks Alex, you're also an excellent customer. You trusted me and left me alone to do my work. I'm happy your happy and I'm looking forward to doing your Uncle's floor as well :)

Lori from Calgary
Lori from Calgary
1 review Calgary, AB
10/10

Floor refinishing

Ky took on our painted blue wood floors in our 100+ yr old house. It was a risky project and but he accepted the challenge for a really reasonable price, and delivered refinished beautiful wood floors. He is extremely trustworthy and professional, we felt fully comfortable leaving him to our home while we were away on vacation. He kept us updated with pictures and we came home to a completed project and not a trace of dust. We recommend him whenever we get the chance!

Approximate cost of services:
$1,800.00
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Company Response

Thanks Lori, I'm glad I took the challenge on, it was worth the back breaking work it took to get that awful paint off the floor knowing you're happy with the finished result.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bull Tough Flooring Ltd

Hi, my name is Ky and here is a quick bio of Bull Tough Flooring Ltd.

I started this company by sanding floors at the weekend and evenings. When the time was right I decided to go solo and start my own company. I started at the bottom with no experience apart from what I'd learned on myself on jobsites. That was the beginning and after years of training here we are ... a small company of 2 people totally dedicated to being the best small company in our field.

Our field specifically being ... the installation and finishing of site-finished floors, also known as "real" or "solid" hardwood. This includes stairs and the refinishing of any type of hardwood floor.

We've always kept things simple. Customers choose us because we're so easy to work with. The first phone call is all you need to make.

Feel free to contact us with your questions.

Ky
Bull Tough Flooring Ltd
www.bulltough.ca
info@bulltough.ca
403 975 2579

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
Site-finished hardwood floors
SERVICES
Installation of site-finished hardwood floors and stairs. Refinishing of any type of hardwood floor.
SPECIALITIES
Site-finished hardwood floors
WEBSITE
http://www.bulltough.ca
YEAR ESTABLISHED
13
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
Cheque, E-transfer, Cash
LICENSES
Yes
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Life limited warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.