Chris came out to give me an estimate, making sure to tell me to get at least 2 other quotes--he was very clear & straightforward about explaining what his team would do. When I decided to go with Avenue Road, the amount quoted was firm, the work team came when they said they would (with a check-in call before). The finished work was done well, but the measurements were off and it needed to be redone. Chris agreed & organized that, which meant breaking up the whole step all over & reforming & repouring the concrete. He personally made sure that I was happy with the end result (Moïse & his team checked with me as well), and there was no extra charge to me. I have a great deal of respect for Chris & for the way the situation was handled, and heartily recommend Avenue Road Masonry to my friends & anyone who asks.
- Approximate cost of services:
- $5,875.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for the great review and for choosing our company for you masonry project. It was a pleasure to meet and work for you. I'm glad that your happy with the end result and look forward to providing you with excellent service if you ever need us in the future!
Chris