Reviews

10/10

I can't say enough positive things about Philip--I was flustered about how to make my 2-stage, multi-part move work (temporary relocation from a large house to a furnished apartment, 3 kids preparing to leave the nest, then final move across the country). Philip took in all my information & made some suggestions, then did research for me & came up with the most cost-effective solution for me that also covered my Covid-19 concerns--& this solution was not to his own financial advantage. I so much appreciate Philip's goodwill, positive energy & good humour. He & his teammate did come to pack up my storage pod (I had originally thought to do this myself) with great efficiency & care & speed. If it hadn't been for the pandemic, I would have been extremely happy to have Philip look after all aspects of this move for me, and will heartily recommend It's the Right Move to everyone I know. I can't say enough good things about the experience I've had working with Philip & his company.

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Company Response

Hello Norine,
I really don't like it when customers are getting trapped with hidden charges by other moving companies. So, knowing that I could not move you to Alberta, I really wanted to do my best to figure out what was the best option for you. I am glad we could help you out and I wish you all the best in the coming months as you get ready for big move to Alberta.
All the best
Philip

10/10

Chris came out to give me an estimate, making sure to tell me to get at least 2 other quotes--he was very clear & straightforward about explaining what his team would do. When I decided to go with Avenue Road, the amount quoted was firm, the work team came when they said they would (with a check-in call before). The finished work was done well, but the measurements were off and it needed to be redone. Chris agreed & organized that, which meant breaking up the whole step all over & reforming & repouring the concrete. He personally made sure that I was happy with the end result (Moïse & his team checked with me as well), and there was no extra charge to me. I have a great deal of respect for Chris & for the way the situation was handled, and heartily recommend Avenue Road Masonry to my friends & anyone who asks.

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Company Response

Thank you for the great review and for choosing our company for you masonry project. It was a pleasure to meet and work for you. I'm glad that your happy with the end result and look forward to providing you with excellent service if you ever need us in the future!

Chris