While we were planning to replace our 15 year old shingle roof, by chance we heard about A+ Roofing on radio. After reading a number of great review on HomeStars, we decided to save our time shopping around and went with this company. I then messaged the radio, revealing my intent of getting A+ Roofing service.
Stephen, senior consultant of the company, called me promptly and sent us a detailed quote by email shortly afterwards. He was courteous, professional and extremely obliging - a pleasure to speak to. The quote was reasonable and he explained the various options and recommendations clearly, making sure I understood and was comfortable with my choices. He also showed us examples of his company's project that we felt confident in the quality of their work.
The roofing crew arrived and started their job earlier than we expected. They were extremely efficient, hard working and detailed in finishing the project. Throughout the job, Stephen sent me pictures of the work done and kept me up to date with the progress.
There was one issue that came up during the project - we requested to replace our 25+ year old leaking skylight at the very last minute. Luckily, the issue was brought up before the shingles were done. Stephen responded to our request immediately and provided us with solutions. We bought a new skylight on our own and Stephen offered us a fair quote for installation service. He forwarded us a copy of the revised order and promised that installation work could be completed on the same day. He came with his technician soon after. Though the skylight we bought was a bit smaller in size than the existing roof opening, the technician provided a very thorough description of their approach to fixing it . They took an extra 3 hours to finish the job. We were very impressed with their professionalism and work ethic.
Once the job was finished, the crew cleaned up the work site thoroughly and left our yard as it was before. Stephen went above and beyond for us. True to his word, the job was completed as scheduled. We could not expect a better job than this. The end result is a gorgeous new roof and a perfect energy efficient new skylight were impeccably installed.
All we can say is WOW!! (Except, of course, we're grateful.) Stephen and the team's performance exceeded our expectation. I wholeheartedly recommend them to anyone needing quality roofing done at reasonable prices.