Global Improvement Solutions Inc.

Roofing
Toronto ON M2R 1Y9
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Roofing
Global Improvement Solutions Inc.
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97%

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Best of Award '22 winner 2 timesBest of Award '22winner 2 times

Reviews for Global Improvement Solutions Inc.

Average customer rating:
9.9 10 (94 reviews)

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Jttresn in Toronto
Jttresn in Toronto
0 reviews Toronto, ON
10/10

Gutters

George and his skilled crew rescued me from my recent diester with another contractor. Nice new gutters and better downs pouting fixed all my drips and flooding. Highly recommended-Thanks from Global Improvement Solutions Inc!

Approximate cost of services:
$15,000.00
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Company Response

Jettresn we thank you for excellent review.

Global Improvement Solutions Team
www.globalimprovementsolutions.ca
647-808-8576

Jesate in Toronto
Jesate in Toronto
0 reviews Toronto, ON
10/10

Siding, Fascia, Soffit, And Eaves

George was extremely accommodating and responsive, always available to answer any questions and concerns we had, and make visits whenever we asked. As the project scope got larger he and his team never had an issue with accommodating our asks. Even though there were delays with the product (not his or his team's fault), was able to complete the project as quickly as was possible. Very professional, very friendly, and we are very happy with the work the team did. Absolutely recommend!

Approximate cost of services:
$12,200.00
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Company Response

We thank you Jesate for your understanding about material delay and excellent revew.

Global Improvement Solutions Team
www.globalimprovementsolutions.ca
647-808-8576

Datimeo in Toronto
Datimeo in Toronto
0 reviews Toronto, ON
10/10

Install New Skylights And Repair Roof.

We had this company replace our roofing shingles 2 years ago. They did an amazing job so we didn't hesitate to call them when the skylights in our addition were leaking. As usual the owner ensured everything was done professionally and the main roof repairs caused by George was repaired too. Such a great company and would not hesitate to recommend.

Approximate cost of services:
$4,300.00
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Company Response

Thank you Datimeo for your excellent review in here and for your repeated business.

Global Improvement Solutions Team
www.globalimprovementsolutions.ca
647-808-8576

Regona in Oakville
Regona in Oakville
0 reviews Toronto, ON
10/10

Sunroom Roof Repair

George was able to slot us in sooner than expected, worked quickly and efficiently and the results look great. They cleaned up completely afterwards, and were friendly and professional throughout the entire process. I'll be using their services again this fall for eaves cleaning as we have some high eaves that are tricky to access between houses, but should be no problem for Toro.
I highly recommend Global Improvement Solutions Inc..

Approximate cost of services:
$1,500.00
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Company Response

We thank you for your great review.

Global Improvement Solutions Team
www.globalimprovementsolutions.ca
647-808-8576

Jatbosm in Toronto
Jatbosm in Toronto
0 reviews Toronto, ON
10/10

Window And Door Replacement

We had 25 windows, two exterior doors and one patio door replaced by Global Improvement Solutions Inc. in early summer 2022. We were completely satisfied with both the products they supplied and the service they provided. With every window and door being replaced at the same time, it was amazing how little disruption there was. The George were very competent and diligent, as well as friendly and polite.

Approximate cost of services:
$50,000.00
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Company Response

We thank you Jatbosm for your excellent review.

Global Improvement Solutions Team
www.globalimprovementsolutions.ca
647-808-8576

Fateom in Toronto
Fateom in Toronto
0 reviews Toronto, ON
10/10

Windows And Storm Door

Within hours of our initial request Global Improvement Solutions reached out and we arranged an on site visit for measurement. George listened to all our wants, offered thoughtful suggestions and solutions, and even explained why we didnt need to (shouldnt) replace a couple windows. He and his crew did a fantastic job installing everything and cleaning up afterwards. We love our new windows. House is quieter (less outside noise), casements and sliders work smoothly, and the latches/locks are easy to reach/use. Thank you Global Improvement Solutions.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Fateom for your time and business.

Global Improvement Solutions Team
www.globalimprovementsolutions.ca
647-808-8576

Dxksie in Toronto
Dxksie in Toronto
0 reviews Toronto, ON
10/10

egress windows Replacement

Great customer service, technician that cane out to do the job was courteous and very friendly, he did the job quickly and professionally. Thank you George, and Global Improvement Solutions.

Approximate cost of services:
$1,500.00
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Company Response

We thank you for excellent review and for your business

Global Improvement Solutions Team
www.globalimprovementsolutions.ca
647-808-8576

Shruti
Shruti
2 reviews Toronto, ON
6/10

Patio Sliding Door

The purpose of this review is to provide potential customers with both the positives and negatives that I have experienced with Global Solutions Inc. and to critique their professionalism. Overall I am happy with the end product and results, but less so with the installation experience and subsequent follow up. I will add updates if any issues arise in the future.

Pros:
George was very quick to reply and showed up promptly for the deposit/singing the contract, answered all the necessary questions. He was great at providing the new sliding door fast, even when other companies were telling us that we had to wait a month. His installers showed up on time/date provided by the company and responds fast to texts/calls.  

Cons:
As the old door was being removed, my family and I were watching the installers closely as there is stucco near the door. We wanted to make sure that they were being careful with this process, as repairing old stucco is complicated and expensive. The installer did not like being watched so we were rudely told in an aggressive manner that its not a tv show, so stop watching. I can understand the annoyance to have people watch you, however there is a better way of stating this to an individual, instead of being rude and aggressive. We walked away from the installers and let them do their job. I came for a check after some time and I noticed that the installers were wrapping up without installing a new wood trim. I brought this up to the installers and was told that it wont be installed as he was not told to do so. I called George to relay this concern, he told his installer to put the wood trim. After some back and forth, the installer was still refusing to do this and rudely asked me to show him the contract. After seeing the contract and confirming that wood trim needs to be installed, there was no acknowledgement by the installer of being wrong or a simple apology. Once the job was done, the installers came to ask for the remaining balance, without asking if I wanted to just check the door first. Not being well and having gone through a stressful situation earlier, I really just wanted them gone and thought to check the door later. Upon checking the door later, there were minor scratches left on the handle of the door and other parts of the frame (for which George later provided us with a spray can to cover), and the screen door was not closing smoothly, there was a track issue. I shared these concerns with George, and he agreed to come by to fix it himself. George came within a few days, and tried to fix the screen door, as he was doing this, he mentioned that he had never heard a customer complain about so many issues, for such a small job. I found these comments to be rude and unprofessional. Shortly after, George was heard speaking to the same installer on the phone, and he was jokingly mocking the situation and saying 'why didn't you say por favor...' followed by some laughter. After not being able to fix the screen door, George replaced it, however it still did not close smoothly.

Overall:
In cases like this it would be normal for an owner or manager of a company to be understanding and apologetic for the poor actions of their staff. I let him know that, had his staff executed the job properly before leaving, there would be no follow up calls and there would be no reason for me to complain. We were asked to wait for an installer to come by when they are in the area on April 27, 2022, and 45 days later, they completed the adjustment, which took them approximately five minutes to finish.

Approximate cost of services:
$1,800.00
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Company Response

Mrs. Shruti. Thank you for your review here in Homestars.
I would like to point out several things that you mentioned so I can let other customers know who red your review. This is George responding to your review.

1. You mentioned that installer answered you rudely.
Well installer told me several times that he did not say egressively anything to you and he appologiesed still after you guys were watching him. You guys were set in front of installers and watching him hole family including your parents. Non of the installer likes by the way been watched during a work. Myself also in anyways apologized to you for any inconvenience and when I was speaking with installer in front of you I did not laugh of course about you or about your door.

2. Would like to mention about trim installation. Like you mentioned after speaking with me installer installed trim. Simply installer was thinking about different job that he supposed to go after your job and there did not need trims, simply he thought it was different job. Trim was installed when he spoke with me right away. I don't see here much issue.

3. mrs Shruti you mentioned about myself that I answered you unproffessionally. I would not accept that because I said all true. a) it was very small job which actually is because we installed only one patio door 5 feet one and b) yes I never heard that many little concerns before from any customer. So if I say true that can not be unprofessional.

4. Thanks for good things that you wrote as well.

Overall:
I would like to mention to other readers following.
Customer has no any deficiency, job is completed.
Myself I was there to customers place 2 or 3 times when I heard complain and installer was 2 times as well in total.
Customer got her door installed very quick like in 2 weeks when that time was supply chain problems and Vista patio door that is great quality manufacturer would take 3-5 month for manufacturing that time but we used our stock door so we could install faster for customer.
After all these we are not happy to see that kind of review from customer but looks like can not make everybody 100% happy like we were always making before because this is first average/negative review for us. It was very good experience for us in anyways 🙂

Mrs Shruty again thanks for your business and sorry if there was any inconvinience. If any issue you will have in future please feel free to contact me directly. You have lifetime warranty for door and labor warranty as well.

George Zhghenti
www.globalimprovementsolutions.ca
647-808-8576

Hseico in Toronto
Hseico in Toronto
0 reviews Toronto, ON
10/10

Back Door And Side Windows

We've worked with Global Improvement Solutions Inc. before and was satisfied with the job once again. George was responsive, communicative and personable. His crew arrived on time and worked quickly and diligently to get the job done with as little disruption to your live and space as possible. We had a small issue with one of the mechanisms for the back door after instillation and he came the next morning to resolve it. We also installed a egress windows in our house. He and his crew took pride in their work and it reflected. Thank you.

Approximate cost of services:
$5,000.00
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Company Response

Hseico thank you very much sir for your great review. Thank you for your valued time as well.

Global Improvement Solutions Inc
www.globalimprovementsolutions.ca
647-808-8576

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Global Improvement Solutions Inc.

Quality is not only our standard for all our custom doors and Windows. We strive to give our esteemed customer boundless options when it comes to spectacular design. Global Improvement Solutions is a fast growing home and office remodeling firm with new innovations and highly rich in history. Whether you live in a contemporary style garret in the city or in a warm cottage on the outskirts of the country, we can perfectly match your chic and give you the best options. We are renowned for patio doors, Casement windows, Awning windows, fixed windows, picture windows, single hung windows, interior doors, front entry doors or even garage doors we can fit your needs even beyond your expectations.

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