The Great Plumbing Co

I had used the Great Plumbing Co.'s services last year, and was very impressed by Jeff's level of knowledge, his ability to explain issues and steps for resolution, and all at a very reasonable rate. So when I needed work done this year to replace my main water shut-off valve, the Great Plumbing Co. was the only plumber I considered.

Jeff came in again to examine pipes and my water shut-off. He noted it was the original shut-off for my house, made of lead, and that the city-side pipes were lead as well. He recommended going through the city to replace everything at once, explained the steps to take, and gave me the full idea of process to repair. This again was at a very reasonable rate.

I really appreciated his honesty, and his recommendation for saving myself time and money. There are likely less reputable plumbers out there that would talk to the lead issue and do the repair themselves, but then leave out the ramifications of just replacing the house's water shutoff without the city-side pipes being replaced.

This cost me the price of an on-site visit, gave me the information to resolve as best as possible, and honestly, gave me as much confidence I had previously to work with the Great Plumbing Company again in the future. As someone who is definitely not a plumbing expert, it is really comforting to know you can talk to someone and feel they're giving you the full picture, the range of solutions, and that they are doing this through open and honest communication.

I really enjoyed working with Jeff and his company, and have tagged him in my contacts list as 'Trusted Tradesman'. The Great Plumbing Company will be the plumbers I call first in the future, and would absolutely recommend them to anyone.