Shines Energy

The work went quickly and the installers seemed very well trained . The clean up was all done so I am so far very satisfied .

Very neat and professional installation of the new electrical panel. I had two pumps installed, one with two heads and the other with three heads. I needed one of the heads installed on an interior wall and they were able to do that. An initial problem with one of the heads was quickly resolved. All workers were professional. Simon was especially so.

Shines energy did our home heat pump system back in June 2023. They were also back this past spring for the systems annual maintenance. From install to follow up service the company & staff have been great to deal with. Very quick install when we decided to buy & they offered a discount on their annual service. Definitely worth it.

I requested quote from Shines Energy for work. I liked lad who visited to discuss work. Concern for me was install of 10/2 electrical wire to panel. I am fussy. I ran wire myself to ensure careful workmanship.

Shines never actually did any work on this project. I installed hwh myself with assistance from an electrical contractor. That likely sounds sketchy.

I have spent $38000 on my rescue pet and decided to save $. But if i could afford the $2700 quote I would likely have them perform the work.

I replaced the walls in my living room and needed them to take the heat pump head down for a month as I completed the work. The take down was done in 3 hrs max and was great. After I was complet d called them back to get it put back up. It worked in the day it was done. 2 weeks later we wanted to use the AC, but it won't work. I call d then to take a look, they came within 3 days, great response and I got a call from the branch manager apologizing for the issue. The tech came and found out that the last tech made the cooper too tight to the head and cracked the line so all of the coolant slowly leaked out of the unit he connected it and fixed it, but now the line was too short and a corner of the plastic was out of place by half and inch. U called again they come back the next day sent their best man and they finally got it fixed.

I was very pleased with the professionalism in cleaning our heat pump. We have used this service several times and are completely satisfied. When it is time for service in the future, we wont hesitate to use Shines Energy. Karen and Mike

The salesman was fantastic !

The manager contacted me within the same day when a problem occurred.

The concern was delt with to the best of my knowledge.

Yes, I would recommend Shine Energy. I would also suggest that a Shine person stay until all contractors have completed their work.

Nice people, super quick and had everything installed in less than 3 days. Recommend, fast but expensive

Very pleased with the work that was done. Topped of refrigerant and did overall maintenance.

We have been very satisfied with the sales and service team overall. They are always polite and helpful. My main concern is that they designate certain days of the week for installations vs service and repairs. Our system started making pinging noises and over the course of 2 separate visits (which I had to take a 1/2 day off from work each time) it was repaired. We could not coordinate a repair on a day where one of us was working from home (usually Wednesdays) as they designate this day for installations only. Now the problem is back, but I haven't bothered to schedule a repair because I have already taken so much time off from work I cannot again for a while.