TOTAL SECURITY & SURVEILLANCE CO(1994)

The job was completed without fuss and as expected. I would recommend this company. Ray came when I called him for tech support. I encourage residents to make use of small local company

Ray and team did a great job in setting up the home alarm system in my house. Very professional in his approach and recommend options which are cost effective.

Thanks Ray!

Aditya

Ray helped upgrade my existing installation when I moved to a new house. The installation was not easy but he persisted to complete the job for the originally quoted price despite the additional work required. For instance, it was difficult to find a location to put the cellular communication unit and get a strong enough signal. He escalated this issue with Rogers and the manufacturer DSC and had them both on a conference call to figure out the problem.

Ray also tried to save me money by not ordering unnecessary sensors and tried to use all of the existing equipment I had. He also offers the best rate for monitoring that I could find. The other two alarm companies I interviewed for the work could not match his low monitoring rates, and their rates for installation were also slightly higher.

Finally, with Ray, I own all of my equipment and my name is on the cellular contract so that I can always change Alarm companies anytime I want. Other alarm vendors will not allow this.

Ray was super knowledgeable, friendly, and proficient. He did not try and upsell me on his products, and only provided us with what we needed to monitor and protect our home. I like to have a thorough understanding of things that I purchase, especially if I'm spending a lot of money; I asked Ray SOOO MANY questions and he made me feel comfortable when I did and answered them with patience. The temperature was so cold outside that he had to come over several days but he was determined to get the job done. His price was very reasonable as well. Thanks Ray for a great job and we are thankful to have peace of mind and better sleep.

Mr. Ray provides an excellent service. Dealing with him is a pleasure. He installed cameras for all 3 of our locations. We are happy and satisfied with his product and price. And we know we cant count on him for future service. Highly recommended.

Ray was very consultative and spent the time to educate me throughout the process. He delivered on his promises and now I am able toe atch over my home while away!

I contacted Ray after reading his good reviews. I'm glad i did. I needed cameras installed at my home. He is very punctual and shows up exactly at the time he promises. The work was done cleanly and professionally and on promised scheduled. It's hard finding reliable people these days that do the job professionally like him. I am fully satisfied with his services so far and for sure highly recommend him to my family and friends.

Total Security Co is an Excellent company! They have great customer service and are very reliable. Ray came over as many times as we needed to not only set up our system but help us learn how to use it properly and effectively. Very satisfied!

I called this company and had my cameras installed on time and at a great cost. Service was at the highest level.
There was absolutely no problems or concerns and my Cameras are working great until now. The cost was for both labour and all materials.

great to work with he’s punctual and he’s installation skills are professional i highly recommend and will be using him again in the near future have to install a few more cameras