TOTAL SECURITY & SURVEILLANCE CO(1994)

Formerly Total Security Co 1994
Alarm Systems
Mississauga ON L5V 3C5
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Alarm Systems
TOTAL SECURITY & SURVEILLANCE CO(1994)
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97%

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Reviews by rating (past 12 months)
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Reviews for TOTAL SECURITY & SURVEILLANCE CO(1994)

Average customer rating:
9.8 10 (219 reviews)

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Kay in York
Kay in York
5 reviews Toronto, ON
10/10

3 security cameras and video doorbell installed. Prompt, Honest and Responsive.

Ray came within a day to provide options and quotes. He's very informative and patient. He booked us the first available (warm enough) day and kept us up to date with orders and expectations. Ray worked 2 days straight to get everything done and took his time to explain and set up all our devices. Great job. Thanks Ray

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Company Response

Hello Kay
Thank you very much for your kind words
it was a pleasure completing your project
Wish all of you a fantastic 2021
please contact me if you need assistance
RAY
TOTAL SECURITY CO

evebowder in Toronto
evebowder in Toronto
0 reviews Milton, ON
10/10

Home and Business

Excellent customer service by Ray
Attention to detail
Quick to respond
Reasonable costs
Excellent products
He has serviced and installed a business and a residence without any hitches
I would not hesitate to recommend Ray if you are looking for this service

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Company Response

Hi Eve
Thank you so much for your review
also thank you for your continued support
please do call me if you need any assistance
RAY
TOTAL SECURITY CO

Franco
Franco
0 reviews Mississauga, ON
10/10

Security system installation and set up

Ray responded quickly to our request for a quote, he was very knowledgeable of the various security options to address our needs.
Installation went very smoothly, Ray was very considered to of our needs and his work ensured the installation was right the first time. We are very pleased with our decision to hire Total Security Co 1994 and strongly recommend this company.

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Company Response

Hello Frank
thank you so much fir choosing TOTAL SECURITY CO
Also thank you both fir yiur warm hospitality and support
Please call me anytime you need assistance
RAY
TOTAL SECURITY CO

Wayne
Wayne
1 review Brampton, ON
10/10

Alarm and Security Cameras

I contacted Total Security to replace my existing alarm installation as I was unhappy with my previous provider. I also had a new camera system with DvR installed.
I am extremely pleased with the value for my money, and the professionalism shown by Ray. He took the time to ensure that my wife and I were aware of what he was doing and that we understood how everything worked. The work was very well done and he ensured that no cables were in view and that any clean up was done.
Thank you Ray for a job very well done.

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Company Response

Hi Wayne
thank you very much for your business and a wonderful review
I look forward to providing you unparalleled service for many years ahead
RAY
TOTAL SECURITY CO

Private User
Private User
Private User reviews Barrie, ON
0/10

Alarm system

The owner of this firm advised the monitoring company he used “lost his money”. However I was advised by the monitoring firm that Total Security had neglected to pay their bill for quite sometime and my monitoring service was going to be discontinued. That explained why Total Security wanted me to pay my annual bill 4 mos. early. That said, we discovered that this firm had locked our system. When we asked for the code fro Total Security they would not provide it. Hence rendering our system useless in its current state. I would not recommend this firm at all. Buyer beware.

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Company Response

thank you for your review
as explained the 3rd party provider has not provided you the full details of the record
the service was in full active service and was never discontinued AND IS STILL IN SERVICE till your renewal date of 30th November 2020
we received your cancel notice 4th November for your account to be cancelled 30th November

I had informed the 3rd party provider on how to program the system

however they preferred to charge you for a new panel

there is complete disinformation provided to you and it appears apparent that their only purpose was to take over your account

I regret the inconvenience you may have faced
TOTAL SECURITY CO

Aditya in North york
Aditya in North york
2 reviews Oakville, ON
10/10

Take over project for alarm system monitoring

Ray did a good job in taking over the security system monitoring of my place (no video) . He came recommended by a friend and he lived up to the expectations.

Though he ended up spending more time on the job than he had anticipated, he ensured that the job got done . Would be happy to recommend him for any one looking !

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Company Response

Hello
thank you so much for your review
TOTAL SECURITY CO

Shane in Toronto
Shane in Toronto
1 review Mississauga, ON
10/10

Excellent camera system and service

Did an excellent job setting up the cameras and explaining the whole system to us. Very responsive and accommodating to our schedule. Great service and would definitely recommend for anyone looking for a camera or security system.

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Company Response

THANK YOU VERY MUCH FOR YOUR REVIEW

TOTAL SECURITY CO

Maningas
Maningas
1 review Vaughan, ON
10/10

Security Cameras

Ray installed 2 cameras for us. Even with a busy thanksgiving weekend, Ray was able to accommodate us into his schedule. After installation, he was thorough on showing us how to use it as well as helped my wife and I with the app. He is very knowledgeable and would definitely refer him to family and friends.

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Company Response

Hi
Thank you so much for your generous review
it was a pleasure installing your project
Please contact me if you need any assistance
RAY
TOTAL SECURITY CO

Private User
Private User
Private User reviews Toronto, ON
10/10

24/7 home monitoring solution

Ray installed four cameras on our home and ran all of the wires necessary to ensure a smooth operating system. Several weeks after installing the cameras, footage captured on them was used by law enforcement to solve a crime in our neighbourhood and lay charges. We are grateful for Ray's work and feel more secure knowing the entrances to our home and our streets are safer as a result of his work.

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Company Response

Thank you so much for your wonderful review
please call me anytime you need assistance
RAY
TOTAL SECURITY CO SINCE 1994

Chris in Windsor, Ontario Canada N9A2G7
Chris in Windsor, Ontario Canada N9A2G7
0 reviews Kettleby, ON
10/10

Security camera installation

Ray provided amazing service to install the cameras for our new house. He's very knowledgeable and doesn't sell us something that we don't need. We have no issues thus far with the cameras. We'll definitely use him again in the future.

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Company Response

Hello Chris
Thank you so much for your wonderful review
Please do not hesitate to call me if you need any assistance
I really appreciate your business
RAY
TOTAL SECURITY CO SINCE 1994

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TOTAL SECURITY & SURVEILLANCE CO(1994)

TOTAL SECURITY CO
See Reviews on Better Business Bureau

https://www.bbb.org/kitchener/business-reviews/security-control-equipment-and-system-monitors/total-security-in-milton-on-1209142

INTRUSION
HOME OR BUSINESS
ALARM MONITORING $10/MONTH
(paid annually)
No Contract

NEW INSTALLS
HARD WIRED
WIRELESS
Inc 3 DOORS
1 MOTION
1 control panel
1 backup battery
Certificate for insurance
EMAIL NOTIFICATIONS INCLUDED
Monitored for
BURGLARY.FIRE.MEDICAL.DURESS.AMBUSH

CALL FOR PACKAGE PRICING
1-855-802-4295

CSAA CERTIFIED CENTRAL STATIONS
CANADA'S LARGEST PRIVATELY OWNED COMPANY
http://csaaintl.org/csaa-five-diamond-program/

CSAA certification is not easy to achieve. Did you know that 90% of the monitoring stations in North America remain uncertified. In other words, we're the less than 200 companies of over 2700 monitoring stations that are certified.
SEE the PDF in the galleries section for memo confirmation that our monitoring company(API) has obtained this certification.

So visit TOTAL SECURITY CO we've been in business since 1994.

NO CONTRACT REQUIRED
NO CREDIT CHECK

PREMIUM MONITORING FEES CAPPED AT $10/MONTH ($120/YEAR)
SMART HOME AUTOMATION

ADDITIONAL DOORS AND WINDOWS
$24 (WIRED)
$55 EACH (WIRELESS)

OWN THE SYSTEM
TOO EXPENSIVE TO LEASE ON A MONTHLY BASIS
SAVE OVER $1800 LONG TERM

LANDLINE NOT NEEDED

WHY PAY $29.99/MONTH ON A LONG TERM ON AN UNBREAKABLE CONTRACT???

Call Ray if you have any questions

1-855-802-4295

-----------------------------------------------------
SURVEILLANCE SYSTEM PACKAGE 1
NO MONTHLY FEES
4 ch DVR with 1TB HDD (upto 5 weeks recording)
4 cameras
HIKVISION OEM
1080p hidef
wide angle 2MP
Night vision 100ft
FREE ON SITE SERVICE AND TROUBLE SHOOTING 2 CALLS PER YEAR
UNLIMITED PHONE TECH SUPPORT
Remote viewing on any smart device
Local or Global
2 year warranty on DVR and Cameras
3 year warranty on labour
References and installation testimonials available from members of this and other groups

SURVEILLANCE SYSTEM

UPGRADE
PACKAGE 2
4 ch TVI DVR ANALOG +1CH IP (port) upto 5MP cameras
2TB HDD
4 cameras 1080p TURBO
HIKVISION OEM
HIDEF wide angle 90°
3MP
Wide dynamic range(WDR) (BACKLIGHT filter)
130ft night
Recording on 2TB HDD (7 WEEKS)

FREE ON SITE SERVICE AND TROUBLE SHOOTING 2 CALLS PER YEAR
UNLIMITED PHONE TECH SUPPORT

See what our customers are saying about their installed products

https://homestars.com/companies/2850381-total-security-co

***IMPORTANT NOTICE**DISCLOSURE ** **SURVEILLANCE SYSTEMS** PRICES PUBLISHED ARE FOR CAMERAS AND DVR AS PER DESCRIPTION .ANY CHANGES TO FORMAT TYPE ,IP CAMERAS OR SPECIAL LENS CAMERAS WILL ALTER THE TOTAL PRICE.
ALL CAMERAS AND DVR ARE ANALOG UNLESS SPECIFIED
DVR 4 CH ANALOG
1TB HDD. up to 4 weeks recording.
CAMERAS :
HIKVISION OEM
2 MP 2.8mm LENS
WHITE/GREY
TURBO HIDEF 1080p
90' ANGLE.
100 FT IR.
PACKAGE PRICE DOES NOT INCLUDE LCD MONITOR/TV:MOUNTS/MOUNTING OF TV WIRE DUCTS TO CONCEAL CABLING./HDMI CABLES/ETHERNET CABLES/TPLINK WIFI EXTENDERS /
$1500.00 INSTALLED

***BEFORE CONFIRMING YOUR ORDER PLEASE DISCUSS ALL AVAILABLE OPTIONS ****

Thank you.
Ray Merchant
Total Security Co. (since 1994)
SURVEILLANCE AND SECURITY SYSTEMS
Toronto & GTA
See Reviews on Better Business Bureau
1 855-802-4295
647 239 7645
Greater Toronto Area SINCE 1994
FIVE DIAMOND MONITORING STATION.C.S.A.A.CERTIFIED
PREMIUM ALARM MONITORING AT LOWEST RATES IN INDUSTRY*WITH E-ALERTS
*NO CONTRACT
*HOMEAUTOMATION
*ACCESS CONTROL.
https://www.bbb.org/kitchener/business-reviews/security-control-equipment-and-system-monitors/total-security-in-milton-on-1209142
******************************************************************************************************************************************************************************************

The following is a VERY IMPORTANT PUBLIC SERVICE MESSAGE

DISCLAIMER
BY PUBLISHING THIS PUBLIC MESSAGE EXPECTS
NO OBLIGATION TO BUY FROM TOTAL SECURITY CO
THIS IS A PUBLIC SERVICE MESSAGE
NOT MEANT TO DISCREDIT ANY COMPANY

Several alarm companies only have SUMMER PROGRAMS? They rent houses and hire large crews of university students which are offered large commissions ($400 to $500 per contract)to get you to sign up.

LEARN MORE by Googling "door to door alarm scam".

The PRESSURE:
Sales person won't leave even when you tell them to "Leave"
Sales person won't leave when you tell them "No Thanks"
Sales person won't leave when you say "I Already Have Your Products or Service"
Sales person name drops the name of your neighbor and makes it sound like "they signed up" or "they bought one" or "they referred me to you"
Sales person comes to the house several times and won't leave you alone
Sales person offers cheap cameras /chances to win vacations/free groceries for a year .....anything to ENTICE YOU TO SIGN THE CONTRACT
Once the system is INSTALLED you will be LIABLE for the FULL AND COMPLETE VALUE OF THE CONTRACT ( typically 3 years or more)
EARLY TO TERMINATION OF CONTRACT IS LEGALLY REFERRED TO " breach of contract" and customer is more than likely to pay early CANCELLATION CHARGES amounting to over $700 + THE FULL VALUE OF THE CONTRACT
Failure to. pay could result in collections , small claims and NEGATIVE REPORTING to the Credit Bureau

The SOLUTIONS:
Put Up Your Hand and "Say NO".
Immediately close the door and the sales person will eventually leave.
Tell them "You are Trespassing" and that you are calling the BBB Better Business Bureau, Consumer Protection Branch and the Police if they do not leave.
BBB 1-888-352-7601, Consumer Protection (Local office)
Always Get 3 Quotes for whatever you consider purchasing. This gives you the time to gather information and to check if the "deal" being presented to you is the best option.
Look up reviews posted on social media such as HOMESTARS TWITTER FACEBOOK ETC.
Never Accept Quick Delivery of a product or service. This gives you a cooling off period and more time to gather facts.
If you did proceed with the offer You Have 10 Days to Change Your Mind and CANCEL (and get a full refund). It's the Law in Ontario (Consumers Protection Act)
Create Awareness and Share on Social Media as referred above.
Contact the local media
******************************************************************************************************************************************************************************************

DISCLOSURE

TOTAL SECURITY CO DOES NOT INSTALL ANY EQUIPMENT BOUGHT ONLINE OR FROM ANY VENDOR NOT ASSOCIATED WITH THE COMPANY DUE TO WARRANTY AND SERVICE ISSUES.

CATEGORIES
Alarm Systems, Home Automation, and Home Theater
SERVICES
Security Control Equipment & System Monitors
WEBSITE
http://homestars.com/companies/2850381-total-security-co
YEAR ESTABLISHED
1994
PAYMENT METHOD
Mastercard and Visa
LIABILITY INSURANCE
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.