I posted my need to have my chimney replaced due to deteriorating bricks on HomeStars and got several responses. Although all were highly rated, of the all those who responded Harry was the only one to show up to review the work. Other bidders were satisfied to use photos to quote the work and didn't make the effort to spend time with me to review all that needed to be done. This, to me, is a big thing. It showed me that I was dealing with a conscientious and committed person who understands that, as a customer there is a greater level of comfort and assurance when you get to meet the contractor and discuss what needs to be done face-to-face. Harry took the time to explain the work and provide an accurate quote.
Once I confirmed with Harry to proceed he provided a schedule and the time he expected to complete the work. He was actually able to start sooner than expected which was a big plus. The work required tearing down my chimney to the roof line and rebuilding it and replacing several bricks around the house that were also deteriorating. The work was done in a day and the bricks matched and blended perfectly. The workmanship was excellent and the quality shows. They were extremely careful to protect windows and shrubs around the work area. They were thorough and there was no mess left behind. Harry was a complete pleasure to deal with, he was courteous, personable and a serious professional when it comes to his work and the results. I am absolutely pleased with the worked done and final product.
In short, Harry as a professional did everything I expected as a customer. He responded, showed up, detailed the work, itemized the quote, was on time all the time, completed on time. The quality of workmanship was excellent, the results were above expectations and they left the area spotless.
The quality of the individual always shows in the quality of the work.
Harry is a keeper.
- Company Response
Thank you Frank we really appreciate it. All the best to you and your wife