Bc Heat Co

I paid $49 for a groupon - Ali came and finished the service in less than 15 minutes then spent 30 minutes trying to sell me duct cleaning! - my furnace broke down 2 weeks later and an established plumbing co came and serviced it for $250 in 2 hours- their technican said my furnace had not been touched, the filters were filthy and plastic ties were still on one part of the furnace that should have been taken out and cleaned!!! When I told him that my furnace had been serviced he laughed!!! DO NOT USE THEM! If they have serviced your furnace have it checked - its likely that like me the work has not been done!We rang Ali and complained - he promised to send me $20 back ( the portion he gets from Groupon)- he never has!
Ali your response is very defensive and very telling- why would i spend $250 having my furnance serviced properly if I wanted it done for free - you did nots pend an hour my friend you were in and out of my furnace room in less than 15 minutes! FYI the furnace broke because of a faulty motor which cost me another $900 - something you would have picked up if you had serviced it!!

I found this company through a groupon / online coupon for a furnace servicing. They were easy to schedule, came on time, serviced my furnace and were not pushy about upselling to other services. I had 'Ali' and he was polite, knowledgeable and very nice. It's great to get a deal with a Groupon, but it's better when you don't feel like they are treating you like less of a customer.

I'll be replacing a hot water tank soon and will definitely give them a call again!