- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Heather, customer feed back is very important to us, and we are glad to hear that you are happy with the carpet cleaning and that they look almost new again, as I said on site, age of carpets is not as relevant as the care given to them and carpets can last 40 plus years and look near new with annual cleanings, so now it is only the 3 bedrooms for restoration cleaning and the 2 stair cases for the nosing to be cleaned and then annual cleaning with our less expensive process and you will be in good shape and not need to replace those carpets for a very long time. It was a pleasure giving you the best quality we could offer and also appreciated your patience in us being in your home for 3 hours on site to get the job done right. If you need anything else please do not hesitate to contact us, and thanks for your business.
Stephen
Upholstery, rug and carpet cleaning
It was my pleasure to ensure you received top quality as we offer nothing less, it was also our pleasure to take the time to do it right and thank you for your patience in having us in your home for 2 hours and a half to clean your heavily soiled sofa that was not cleaned right in the past as this was clear to me, and then again being patient with us while we were in your home a few days later while we were in your home almost 5 hours to clean your 2 stair cases, 2 area rugs and basement carpet. thanks for taking time out of your busy day with work, kids, and life to write down your experience with us, we were glad to help, and also glad that you recognized the hard work and quality results we performed and will be glad to return to clean your quality sofa in 6 months for $70.80 + hst.
Thanks again for your business
Stephen
Holly
Thanks for taking time out of your day to put in your own words your experience with us, it is very much appreciated. I was our pleasure to give your carpets the time they required to be cleaned right. I am glad that you were able to recognize the difference in the carpets and recognize the quality because most people do not have that ability. It was our pleasure to take care of these carpets for you and your husband, and we will be glad to return to clean anything else, like that sectional sofa for example, and will do it for you for $100 tax incl for taking the time to write such a nice review.
thanks again
Stephen
Thanks a lot Jon for giving us your feed back on restoring your carpets and bringing a little life back into your microfiber sofa. Glad to be of service and also appreciate your patience with us being in your home for over 5 working hours to restore your living room carpet and sofa. Thanks for your business and kind words. With quality it cannot be achieved with speed, it needs to be giving more time and care.
Stephen
Thanks a lot Chris for taking the time to discuss your experience with us. We are glad that you are happy with the work and results we were able to achieve for you yesterday. We wish you luck in the sale of your home with the freshly cleaned carpets, and would be happy to take care of your fiance's carpets and the carpets in your new home as well. We also appreciate your patience during the cleaning of your carpets as we make sure to take our time to ensure you get the best cleaning we can offer. All the best. Best Price carpet & upholstery cleaning owner (Stephen Proulx).