Countertop for kitchen renovation
- Approximate cost of services:
- $3,800.00
- Company Response
Thanks Nancy, and we apologized for the incidence as well. Thanks for recommending us!
Countertop for kitchen renovation
Thanks Nancy, and we apologized for the incidence as well. Thanks for recommending us!
Thanks Patti! We appreciate it.
Thanks Carmen. We're glad you like it.
Bathroom countertops, bathtub topping, shower seat, curbs
Dear Mark,
Thank you for your feedback, and I apologize that our service did not meet your expectation.
We had given you the price based on kitchen countertop and we also mentioned that price vary based on colour selections. You told to us that you have done a lot of research in terms of pricing and colour wise, and you decided to go through us because we offered you a better price than other company regardless the project we did for you is very time consuming and we have put a lot of effort behind the scene that you did not realized.
In terms of installation, We used silicon to finish last step of installation which helps prevent water getting through between the seams. We are happy to go back and take off the silicon for you. And if you would like us to use grout to fill up instead we can do that as well, but we will not responsible with future outcomes as we know it is not the standard way doing it.
Thanks Richard for promoting our company. It was our pleasure to provide you the service. Thanks again.
Thank you so much Artur for choosing and and spending your time promoting our company. We're sincerely appreciate it.
Hello Mr. Hunjan. We are very sorry that you feel this way. We always try our best to give our clients the best products and services possible. It is our desire to leave a positive impression in our customer’s homes and for the years that follow their home improvement. Unfortunately, this did not happen with your experience.
One service we provide to our clients is providing installations to homeowners around the GTA. However, there was an unfortunate accident on the 401 that day. We were indeed meant to reach your place after 30 minutes, but due to that accident on the road we were at a stand-still. We immediately called you to let you know that we would only be able to be there at 10 p.m. You said that you didn’t want to have the installation made that late, which is understandable.
So we offered to do it the next working day or at your earliest convenience. You refused that option too and insisted on a refund of your deposit instead. We gave you a full refund even though your custom-made vanity tops were ready and loaded on the truck. Again, we are sorry that you had a bad experience. Please do let us know if there is anything else we can do for you, beyond giving you the full refund that we had already provided that same day.
kitchen; vanities and bar countertops
Hi Mehdi,
Thank you so much for promoting our company. We really appreciate your kindness. We'll be looking forward to your next project and providing you the best service we can.
Hi Cathy,
It was our pleasure to be able to help you.
Thanks so much for taking the time promoting our company.