Ars Repair & Installation

Formerly Appliances Repair Service
Appliance Repair
Vaughan ON L4K 1G6
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Mike Ferguson from Toronto
Mike Ferguson from Toronto
3 reviews Toronto, ON
0/10

Poor service

I would not recommend this Company. The Serviceman came out to repair a small plastic clip that had broke. He wanted to charge me $270 for the repair. He wanted $170 for the plastic piece that I was able to buy elsewhere for only $53 and wanted to charge me $100 for 1 hour of labour. I was told that the labour charge included the service man waiting at my house for half an hour after the job was done to make sure it worked. It only took me 5 minutes to install the piece. I ended up having to pay $80 for a service call for nothing.

Approximate cost of services:
$270.00
4 of 4 people found this review helpful.
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Company Response

Hi Mike, thank you for your review. We appreciate your time and business. Regarding the clip, our technician gave you a pricing of $120, and not $170. The service call was waved as promised, and labour includes work, time and insurance. The total pricing was for all in all the part handling, ordering, labour and warranty. We are sorry you feel this way as we do our best to service our customers with long term warranty, original parts and proper installation. We wish you all the best!