Steam Dry Canada

Duct Cleaning
Edmonton AB T5P 2V1
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Duct Cleaning
Steam Dry Canada
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88%

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Reviews for Steam Dry Canada

Average customer rating:
9 10 (615 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Roger

I was very pleased with the service and the results. I hadn't cleaned my carpets in 10 years, so they were in much need of care. I would use this service again.

Approximate cost of services:
$100.00
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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Leif in Calgary
Leif in Calgary
1 review Calgary, AB
10/10

Patient job tech and good work

I miscommunication with my wife about when Steam Dry was coming to clean our carpets. We were selling our house and needed the job done right away. Steam Dry got us in and, when I made my error, Robert B. (the job tech) waited for us to let him (about an hour) in rather than cancelling the job. I am very appreciative of this. Plus, he did thorough and good work.

Approximate cost of services:
$130.00
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Company Response

Thanks Leif,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Dan in Calgary
Dan in Calgary
1 review Calgary, AB
0/10

Vent cleaning

Terrible customer service from the administration side, the Technician did a great job but i have been getting the run around from administration since the service back in February. I was double billed for the service Feb 11th and have yet to see the credit on April 29th. I spoke with several contacts that said they will rectify the problem with the last contact over a week ago. Any other company would have returned the over payment in less than 5 days, it is coming up to 3 months. I have contacted Home Depot, the Better Business Bureau and Mastercard to finally have a resolution. This company is absolutely the works company i have ever dealt with and I would recommend anyone considering their services, buyer beware!!!!

Approximate cost of services:
$2,752.00
0 of 1 people found this review helpful.
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Company Response

Dear Customer,
Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better.
Thanks once a again for your feedback as it will help us to improve our customer experience

Sincerely,
Steam Dry Canada Customer Care

Private User
Private User
Private User reviews Calgary, AB
10/10

Carpet cleaning

Shawn Garland did an excellent job for us and for our son's place as well. We would recommend him to anyone.

Just so you know, I tried to access yourHome Depot website but could not.

Approximate cost of services:
$200.00
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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Toronto, ON
10/10

Carpet Cleaning

Roger was absolutely fantastic! He was efficient, thorough and very polite. We are very happy with the carpet cleaning service... It feels like they are new again and we would definitely use this service again in the future!

Approximate cost of services:
$150.00
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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Burlington, ON
10/10

Duct Cleaning

I got a flyer from Home Depot a duct cleaning promotion, so I made an app. Roger who was sent to do the job, I'm very satisfied with the service. He was very polite and explained the service offered. Duct is very clean now. I would highly recommend this technician to anyone, very good work.
Thank you, Roger

Approximate cost of services:
$139.00
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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Juskat in Surrey
Juskat in Surrey
1 review Surrey, BC
10/10

Duct cleaning, Furnace

Brad is our service provider today and he's very nice, efficient guy and very polite. I would recommend him and definitely want him to serve us again next time we need our duct clean and furnace maintenance.

Approximate cost of services:
$220.00
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Company Response

Thanks Juskat,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Kathy van Westenbrugge from Calgary
Kathy van Westenbrugge from Calgary
1 review Calgary, AB
10/10

Carpet and upholstery cleaning

Oscar Linares did a great job on our carpet cleaning. I have a very large estate home with white carpeting in many of the rooms. There are also 5 flights of stairs and four landings to clean. I have 7 cats in the house and 2 small dogs. There were pee spots to clean, which he did a good job on. I appreciated that he took extra care not to scrape the paint on my white bannisters. He put a towel on them so that the hose didn't scrape on the painted wood. Oscar recommended a sanitizer and protective coating so that future pee spots don't seep into the underlay. Oscar was very friendly and cordial to deal with. I'd recommend his company to anyone.

Approximate cost of services:
$1,300.00
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Company Response

Thanks Kathy,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Drapery & Curtains
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.