Steam Dry Canada

Duct Cleaning
10224 157 Street Northwest Edmonton AB T5P 2V1
Write a Review
Write a Review
Website
HomeStars
Duct Cleaning
Steam Dry Canada
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Steam Dry Canada

Average customer rating:
9.1 10 (568 reviews)

Sort by

Catherine in Toronto
Catherine in Toronto
0 reviews Toronto, ON
0/10

Carpet Cleaning

I booked two weeks ahead, I was called to confirm my appointment which I did. Then the day of my cleaning, two days before I had to hand over my rental house Homedepot called a left a message telling me they were canceling my appointment. They did not even have the respect to talk to me or rebook me for the next day. I called back and was told the earliest they had a tech available was 5 days away. It was very obvious from the tone and phone call that the person in the office could not have cared less that they had caused a huge issue. I asked them why they didn't rebook me for the next day, the reply was they would have to cancel someone else and that was not their policy. It did seem to be their policy to cancel me though. Do not use this company!!!!!!

Was this review helpful?
Private User
Private User
Private User reviews Winnipeg, MB
10/10

Carpet and Upholstery cleaning

I am very pleased with the service I received. The operator, Kaan, who came into my home was polite and did an excellent job of explaining everything to me. He was pleasant and extremely professional. He was efficient and thorough. Part of the work was an insurance claim and the other was not so. There was no problem in separating the final transactions. I would use Steam Dry Canada again and would request the same representative. Thank you for a job well done.

Was this review helpful?
Vicki from Calgary
Vicki from Calgary
2 reviews Calgary, AB
10/10

Air Duct, Dryer Vent, and Sanitize Cleaning

I received the complete package they had to offer. Very pleased with the service and I highly recommend them. Grady was efficient, professional, and did a fabulous job.

My cat was freaking out in her crate so Grady did the master bedroom first so I could let her out. Very appreciative he was able to do that since duct cleaning can be hard on animals. I would definitely use them again in the future.

Was this review helpful?
Private User
Private User
Private User reviews Winnipeg, MB
10/10

Duct Cleaning

It was a pleasure to have Armando in our home to conduct this work. He was fast, efficient, professional, and friendly. I highly recommend him. I would use hum again.

Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Markham, ON
10/10

Tankless water heater replacement

The technician, Grady, called to let me know he was on his way. He was very pleasant and professional, even protected my floor when I didn't care. He gave me important information about my new heater. As a result of Grady's work, I have decided to call his company for maintenace on my unit in the future.

Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Brampton, ON
10/10

Furnace cleaning

The technician (Jimmy) was very polite and courteous. He knew his job and was very professional. He called 15 minutes before arrival, so that I could be ready for him. Jimmy answered every question I had for him.

Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Glamping
Glamping
1 review Shawnigan Lake, BC
10/10

Air duct cleaning, large home

Douglas, called early in the morning and advised us of his intended arrival time. He showed up on time and did a amazing job. He arrived with safety protocols, face covering and gloves.
Douglas Navas also offers carpet cleaning.
We chatted about his family moving to Canada. Douglas is our next generation of Canadians.
Garcias Douglas

Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Kim Guy
Kim Guy
0 reviews Winnipeg, MB
10/10

Carpet cleaning

I am very pleased with the great service provided by Kaane.
He did a wonderful and thorough cleaning of my living room and hallway carpeting. I highly recommend him. Thanks again Kaane!

Was this review helpful?
Company Response

Thanks Kim,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Tara in Winnipeg
Tara in Winnipeg
1 review West Saint Paul, MB
10/10

Vent Cleaning

Armando was very respectful , did his job thoroughly what we had ask for company to do . I would Definitely recommend him to other customers . I will be phoning this company again for my service on cleaning my ducts , and my furnace , very impressive I’ve never had anyone do such a great job on my house thx Armando if I have to stay in the house cause this winter cause of covid 19 I will know it dust free . Armando wore his mask constantly as we did too . Very respectful during this Covid 19 times thx Bernice Downing.

Was this review helpful?
Company Response

Thanks Tara,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews St. Catharines, ON
10/10

carpet and chair cleaning

The gentleman who came to our house is called Andy. He was punctual, very polite and did a wonderful job. I have had my carpets cleaned by another company. Andy did far and away a better job. Especially the fact that after two hours the carpet is already quite dry. That is amazing to me. Please let Andy know how much we appreciate his work. Thank you I do not wish to go on Facebook so will just send you my email address.

Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Drapery & Curtains
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.