Steam Dry Canada

Duct Cleaning
10224 157 Street Northwest Edmonton AB T5P 2V1
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Duct Cleaning
Steam Dry Canada
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87%

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Reviews for Steam Dry Canada

Average customer rating:
9 10 (596 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Preformed work not requested and billed me!

terrible communication. did work not requested and added to my bill. Told to not clean furnace as it was done in the last 60 days. Billed me for furnace cleaning and dryer vent . Billed me for both items when they were told not to! Very frustrating and customer service is awful. They seem to think they can charge what every they like without authorization.

Approximate cost of services:
$330.00
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Private User
Private User
Private User reviews Surrey, BC
8/10

Air ducts cleaned & sanitized

Well done, good discussion. On time with phone call. Overall suggestions made & quick & efficient.

Approximate cost of services:
$33,000.00
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Sarah in Edmonton
Sarah in Edmonton
0 reviews Edmonton, AB
10/10

Excellent work

Kalten did an amazing job. He was knowledgeable, thorough, and very respectful. I'd gladly have this company come in again to do the furnace and duct cleaning. I hired them via the Rumi service from ATCO. For the amount of work I had them do, in a house that hasn't had service for probably ten years, I really couldn't be happier with the service or price, and the finished work was perfect. Easy 10 out of 10.

Approximate cost of services:
$470.00
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Private User
Private User
Private User reviews St. Albert, AB
10/10

Furnace cleaning

Jimmy who performed the work was efficient professional and friendly. I was very pleased with his work.

Approximate cost of services:
$300.00
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Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace & Duct cleaning

From booking to service everything was wonderful. Technician Kalten was awesome! He was friendly, knowledgeable and we would be happy to have him back every year to clean our furnace and ducts. 5 stars

Approximate cost of services:
$250.00
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David in Toronto
David in Toronto
0 reviews Delta, BC
0/10

Duct cleaning

Duct cleaning was not done as advertised. Tech did not have the correct equipment to connect to the furnace so just placed vacuum line over a floor vent. Agitation tool not used. No photos taken. No report provided, if an inspection was actually done. On average tech spent no more than 10 seconds in each vent. Overall a very poor unprofessional service. Booked through Home Depot Home Services. When I tried to follow up with Home Depot they had no record of the service. I would not recommend them or any Home Depot Home Services.

Approximate cost of services:
$239.04
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Private User
Private User
Private User reviews Richmond, BC
10/10

Deep Airduct Cleaning

We had our airducts cleaned after a long while. Steam
Dry's service is excellent - service man, Mr.
Stuart, was professional and friendly. He called to notify before arrival, explained clearly what we need and the scope of work plus the cost, and worked efficiently as he went through all the airducts around the house. The house feels and smells clean after. We are very satisfied with the service!

Approximate cost of services:
$600.00
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Ashley in Edmonton
Ashley in Edmonton
0 reviews Edmonton, AB
0/10

Terrible service, terrible product

We had our carpets cleaned by Steam Dry in July 2022. Afterward, we noticed none of the stains were actually clean. I applied spot shot to these areas, and they were clean-able.

I contacted Steam Dry to follow up, provided photos, including the pictures where I was able to clean what they didnt. They told me these stains were permanent.

My experience talking with Lisa their representative was disappointing. I found her curt and rude. When I asked to speak with a manager, she just flat out said no. She refused a refund, saying their only option was to return and try again. I requested a different technician- she again refused flatly and rudely.

Ive had my carpets cleaned by another company in the past, so I am aware whats possible with carpet cleaning- this company completely failed me. Definitely will not ever be returning.

Approximate cost of services:
$300.00
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Pazarena
Pazarena
2 reviews Port Moody, BC
10/10

Honest and professional

Fast and efficient service by Chase who was very professional and personable. Would recommend this company.

Approximate cost of services:
$160.00
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AJ
AJ
1 review Chemainus, BC
10/10

Do not hesitate to use this service!

Fantastic service, courteous technician. I am thoroughly impressed with this company and Douglas, the technician. He reviewed everything with me, gave me suggestions to save my furnace from over-working and also to save some money on hydro.
He showed up within the time window I was quoted, and had called ahead to say he would be here in 20 minutes. My total bill was exactly what I was quoted - no surprises. My bill was $100 less than another quote from a local company.
Douglas is a very respectful, friendly, and knowledgeable technician.
A very nice man!
I highly recommend this service.

Approximate cost of services:
$318.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Drapery & Curtains
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.