Terrible customer service from the administration side, the Technician did a great job but i have been getting the run around from administration since the service back in February. I was double billed for the service Feb 11th and have yet to see the credit on April 29th. I spoke with several contacts that said they will rectify the problem with the last contact over a week ago. Any other company would have returned the over payment in less than 5 days, it is coming up to 3 months. I have contacted Home Depot, the Better Business Bureau and Mastercard to finally have a resolution. This company is absolutely the works company i have ever dealt with and I would recommend anyone considering their services, buyer beware!!!!
- Approximate cost of services:
- $2,752.00
- Company Response
Dear Customer,
Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better.
Thanks once a again for your feedback as it will help us to improve our customer experienceSincerely,
Steam Dry Canada Customer Care