Orzech Heating And Air Conditioning

Called in today with a HOPE to get my restaurant walk in freezer fixed as it wont impact the quality of food.
I told the receptionist that the heating wire is not working as it happened before and I know the issue.
So, TED (technician) came in at 3:32pm and had a look and said yeah heating wire is the issue. Then, I asked him can he fix now and he said NO. I was what you need to fix it and he said the heating wire(similar to the previous one, same brand and everything). So, at 3:53 he told me to pay him $140.12 with tax in and will fix it some other day.
I said when I told your company that its heating wire issue so why wouldnt you bring one with you. He replied, NOBODY TOLD ME ABOUT THIS ISSUE.
I requested him again to fix it today as its just a heating wire. I showed him my previous wire box and he said they gona use the same wire. He said no as he has to ask his guys to order it for him. I told him I will get you the same wire from somewhere around and you please fix it today but he refused to do so and left.
I called the office the the same receptionist told me that he put in his books about the issue. So, who is RIGHT here now?
Anyways he charged me and left without doing anything. Basically he charged me $140 just to tell me what I already know and what i already told the office.
I wont fell bad to say THEY TAKE OUR HARD EARN MONEY.
Being a small local business I will never recommend them. SHAME

We had the pleasure of installing a new furnace and Air conditioner with Greg and his team. They arrived and left exactly as planned. The house was kept spotless. Follow up service has been great.

Billed for 2 visits before they gave up on my boiler problem. Was told on the phone that these guys could service my boiler issue. Spent $100 on first visit where I was told they needed to order a replacement valve. With the second visit I was told yet another part was required that they would need to order. $350 for that one. Later I got a call that they could not continue because it was a plumber's job. Issue continues.

Received many quotes from the biggest to the smallest contractors and by far Orzech was the most reasonably priced and professional of all of them. The work was done ahead of schedule and was to full satisfaction.