City Appliance & Refrigeration Services

Appliance Repair
Edmonton AB T6L 6P6
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Appliance Repair
City Appliance & Refrigeration Services
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85%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for City Appliance & Refrigeration Services

Average customer rating:
8.9 10 (195 reviews)

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Private User
Private User
Private User reviews Bragg Creek, AB
2/10

Fridge Freezing

My fridge had been freezing. City Appliance fixed a friends fridge which was the same model and was having the same problem so I thought it would be fairly straight forward. They came and replaced the thermocouple. Took them 5 minutes which I was pleased with....$210. It seemed like it was fixed until 3 months later. Called again and he came over and did the exact same thing...$210. Nothing has changed and I had to defrost the fridge 4 days later.

Lack of care and attention. I am looking elsewhere before replacing the fridge.

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Todd
Todd
2 reviews Edmonton, AB
0/10

Dishwasher Repair

This company is a complete rip off...I used them to repair a broken latch on a $400 dishwasher. They replaced it claiming the latch cost $95 dollars and I was billed another $175 in labour for the repair that took 35 minutes from time of arriving to leaving the property. Maybe I'm missing something but since when does a non-skilled trade position expect to get paid $300/hour?

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Private User
Private User
Private User reviews Edmonton, AB
2/10

No quote and overcharged

Showed up 24 hours early to “check” to see what part to order, found one in van, went ahead and installed without a quote. $525 for 10 yr old washing machine.Unwilling to resolve concerns. No quote given, and no opportunity to get one! Would not have gone ahead had I known. Shoddy treatment for a repeat customer.

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Company Response

I ask the customer, Ivan take the part out sand no charge for the part. But customer said no I will pay you , next time I need total cost before you finish, I agree

Carl in Edmonton
Carl in Edmonton
0 reviews Edmonton, AB
10/10

Whirlpool Fridge Fixed

Fridge was dead. Called this morning at 8:00 he was there at 11:15. First tried the compressor switch not it. Needed a new compressor. He had one with him. Replaced compressor fridge working by 1:00. Compressor is $900. Could not buy new fridge with handle on right hand side. He did a great job.

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Company Response

Thanks for the review

Private User
Private User
Private User reviews Richmond, BC
10/10

Subzero refridgerator

My fridge quit. Another repair company said it could not be repaired. City Appliance came out and had it going in no time. It was a worn our control. The service technician was polite, efficient and very knowledgeable . Subzero parts are expensive but I already knew that.

I would use them again.

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Company Response

Thanks for your business

Nicole
Nicole
1 review Edmonton, AB
10/10

Fixed Samsung Dryer Heating Element

We had an issue with our Samsung dryer not producing any heat. We contacted City Appliance via HomeStars on a Saturday evening and set up an appointment for Monday. We started out with some confusion over the appointment booking, but once we connected by phone, he showed up within a couple of hours. He knew what the issue was immediately and came prepared with the right part. He also cleaned out excess lint in the dryer and gave us advice to avoid fire hazards. He provided fast, friendly, efficient, high-quality service!

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Company Response

Thanks for your kind word and business

Private User
Private User
Private User reviews Edmonton, AB
10/10

Fridge repair

My fridge was not running properly and I was concerned I would need a new fridge -called Citywide Appliance and they had a technician out to my house within a few hours. The tech was great & very knowledgable working efficiently and thoroughly! New motor installed right away and cost was really reasonable - highly recommend them .

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Company Response

Thanks for your business .

Private User
Private User
Private User reviews Edmonton, AB
10/10

warranty service on fridge

Oh my goodness. Frustrated beyond belief with kitchenAid and 13 days without a fridge that is on warranty (4 months old) and finally I get service. Positive attitude and happy to repair the compressor. Mohinder Sagoo made my day and efficiently repaired the fridge. Even when a portion of the parts they sent him were faulty. Treasure to have in your home. I will recommend City Appliance for sure! 10/10

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Company Response

Thanks for the good comments

Steve Marsden from Edmonton
Steve Marsden from Edmonton
2 reviews Edmonton, AB
10/10

Dishwasher repair

Mohindar of City Appliance was willing to come out on a weekend for a very reasonable price to fix our dishwasher. It had a piece of glass obstructing the pump.

Not only was he on time, he managed to come early, freeing up my day. He was very professional, polite and competent

I have used City Appliance before, but never written them a review. I have never been disappointed

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Company Response

Thanks for your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Appliance & Refrigeration Services

City Appliance and Refrigeration Services is a reliable appliance repair service provider in Edmonton. We are available 24/ 7 for house calls. Since inception, we have been offering top-notch repairing services that prolong the life of your appliance for years. We repair your fridge, dishwasher, freezer, stove, refrigerator, washer dryer, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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