My wife and I are both very happy with Nate and his team. We had Distinct install two new furnaces in our home to replace two 30 year old furnaces. This also required new venting, re-venting hot water heaters, chimney lining, etc. We were very happy with the process starting from the initial quote to the final walk through and Nate's tutorial.
During the initial quote, Nate took time to review all of our options and explained the pros/cons of each decision we had to make. It was easy to follow along with him and our final decisions about what products to choose seemed easy.
During the install (which took a little over two days) his crew was very clean and tidied up the work area at the end of each workday. They paid attention to detail and the final installation reflects that (all the pipes/cables are level, cables are zip tied tightly, etc.).
There were no surprises along the way either with the work or the billing. We appreciated the time Nate spent with us after the installation to walk us through the work that was done, program the thermostats, set up remote access, etc. Nate and his crew are very good at what they do and Nate's passion for his business shines through. I wouldn't hesitate to recommend him to anyone looking to have their HVAC serviced or replaced.
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- Company Response
Hello! It was a pleasure to work in your home & we could not have been more pleased with the outcome of this job! And to know that you are happy with it is exactly what we aim for! When we are in your home - we try to treat it as if it were our own. We want to ensure the job is completed perfectly & that we leave our work space in better shape than we found it. Nate & his crew want to take the time (before, during & after) to ensure that you know what to expect throughout the entire process - and then be able to confidently operate it so that it works for you - through all the seasons! Thank you for trusting us with your installation! Enjoy your new furnace & equipment! Lori