Roy Inch & Sons Service Experts

Heating & Air Conditioning
3500 White Oak Road London ON N6E 2Z9
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Roy Inch & Sons Service Experts
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94%

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Best of 2019 winner 3 timesBest of 2019winner 3 times
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Reviews for Roy Inch & Sons Service Experts

Average customer rating:
9.8 10 (549 reviews)

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Dan Cotnam from Tillsonburg
Dan Cotnam from Tillsonburg
1 review Tillsonburg, ON
10/10

new furnace, AC, vents, humidifier

Roy Inch installed our original furnace/AC when we built our home in 1996. I guess our furnace, at the time the best on the market, turned out to be a bit of a lemon. Over the years, on repeated service calls, Roy Inch has provided prompt and reliable service. This time round, the initial technician responding to the call, the sales rep and the installation team of 4 were friendly, knowledgeable, and polite. We look forward to equally dependable service in the future.

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Company Response

Dan, it's great to know how happy your are with the work we provided. Thank you for taking the time to write this outstanding review. Please let us know if there is anything else we can do. We sincerely appreciate your post.

MarySue Furtney from London
MarySue Furtney from London
1 review London, ON
10/10

New Furnace

From investigation to sales and installation the entire team at Roy Inch took care of my needs. They answered all my questions before the purchase and made sure I knew what I was buying for my money. they gave me energy saving predications which aided in my buying decision. the install went smoothly and the follow up to check on my new system was timely. I am very happy with the product and the service I received from Roy Inch. Thank you !

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Company Response

MarySue, thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

Sue B. from London
Sue B. from London
1 review London, ON
10/10

Heating, Air Conditioner & Duct Cleaning

We are extremely pleased with Roy Inch & Sons. We started our process when we met with Audrey (sales consultant). Audrey reviewed our options with possibly replacing our Furnace, Air Conditioner & Water Heater, installing an HRV and completing a Duct Cleaning. We decided to get everything done (which we don’t regret one bit). On the day of our installation, we had three install technicians (Colin, Jeremy and Jordan) and also Chris (the plumber). All of them were GREAT…very professional, knowledgeable, completed the work quicker than we expected and fully engaged with us throughout the day with answering our questions. They all did an awesome job with our installation and the clean-up afterwards. We are amazed how quiet our units are compared to our old units and especially happy that we did decide to get our Ducts cleaned. We would recommend Roy Inch & Sons 110% !!! Thank you Roy Inch & Sons, you now have customers for life.

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Judy Cook from London
Judy Cook from London
1 review London, ON
10/10

HRV Installation

We were having a lot of moisture problems with our windows. A neighbor recommended an HRV unit from Roy Inch & Sons. We made an appointment with Steve Gilbert. He gave us a thorough presentation of how an HRV would resolve our problems. The service men (Colin & Jeremy) did an excellent installation and were very neat & respectful to our home. They showed us everything we needed to know. Steve returned several days later and checked out the job and answered all our questions. To date we are very satisfied with the product, the sales presentation, the installation & follow-up. Everyone was punctual re their scheduled appointments. We would recommend Roy Inch & Sons to others and will certainly call them for any other heat, AC & plumbing needs.

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Joanne Vogel from London
Joanne Vogel from London
1 review London, ON
10/10

Air Conditioner & Duct Cleaning

I am very pleased with the work that was done in a timely manner. The sales person and technicians were very pleasant and left the work area very neat. I would recommend Roy Inch to anyone.

1 of 1 people found this review helpful.
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Paul Montag from London
Paul Montag from London
2 reviews London, ON
10/10

New furnance and air conditioner

Air conditioner died on us. Stephen from Roy Inch & Sons came out to our house and spent an incredible amount of time looking at our current HVAC system, asking us important questions about our needs, determining the proper size for the new system, and proposing a number of great options. They were able to schedule the install the very next day, where Colin and Peter worked extremely hard putting in the new HVAC system. They then spent time with us walking through what they did and how the new system worked. We are very happy with the quality of the job and service they provided.

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Lori Hancock from London
Lori Hancock from London
1 review London, ON
10/10

toilet

Awesome job done by plumber Matt Marko! Very knowledgeable and professional! Did job in very timely manner and would definitely recommend! Did in much less time than my husband could have!

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Mike from London
Mike from London
1 review London, ON
10/10

Rinnai Hot Water Heater Installation

The folks at Roy Inch and Sons are awesome! We started off by meeting with Steve Gilbert who explained everything in detail. He was very knowledgeable and was able to answer all my questions. Steve listened carefully to our needs and was able to deliver the right product that we were looking for. He also followed up with us once the installation was complete to ensure we were satisfied. I was extremely impressed with Steve and the whole team from Roy Inch and Sons.

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Wayne Pridham from London
Wayne Pridham from London
1 review London, ON
10/10

Air Conditioner and Hot water tank installation

Right from the get go with meeting Stephen Gilbert (the service consultant) from Roy Inch and Sons he was very cordial and he explained in great detail his proposal for the new air-conditioning system. The workmanship on the installation was superb and completed in a timely fashion. It is currently working perfectly. To conclude, my thanks to Roy Inch and sons!

1 of 1 people found this review helpful.
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Walt Straub from London
Walt Straub from London
2 reviews London, ON

First Review

10/10

New Furnace and Air Conditioning

This company provided exceptional products of high quality and efficiency..........Nathan Crandall is the sales rep who provided an outstanding presentation when providing the quote and was very professional in his approach....... He ensured that the installation was performed to a very high standard......The installation crew was incredibly efficient and performed their tasks again at a very high standard.......I was thoroughly impressed with this company and would recommend them in a heart beat.......

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Service Experts

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the best people in the industry.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
We install only quality product. We provide - Sales - Service - Installation of gas, propane & electric furnaces. Central air conditioners & ductless air conditioners. Heat pumps, Water heaters, Fireplaces, Indoor air quality products (air purifiers, air filters, humidifiers, fresh air ventilators, ultra violet lights, duct cleaning), water softeners, water quality improvement, Plumbing (toilets, piping, drain cleaning, faucets, repairs & installation)
SERVICES
We provide quality, timely & respectful service 24 hours a day, 7 days per week using highly trained people making Roy Inch & Sons Service Experts the easy choice to do business with. Roy Inch & Sons service experts provides maintenance (tune-ups), service & installation on all residential heating, cooling, indoor air quality & plumbing products. Purchase & rental of water heaters including tankless. Duct cleaning is performed using only the best tools & technology provided in the industry today. Indoor air quality testing. Roy Inch & Sons also provides a wide range of residential plumbing products and complete bathroom renovations. Roy Inch & Sons also offers these services in commercial & business environments.
BRANDS
Roy Inch & Sons Service Experts will service & maintain all heating, cooling & plumbing brands. Roy Inch & Sons Service Experts installs primarily Lennox & Amana furnaces & air conditioners. Mitsubishi ductless split air conditioners & heat pumps. Kingsman fireplaces. Rheem & Rinna1 water heaters. All different brands of toilets, faucets & accessories.
SPECIALITIES
Ductless air conditioners & heat pumps, duct cleaning, indoor air quality specialists (no charge - indoor air quality monitoring).
WEBSITE
https://www.royinch.com
YEAR ESTABLISHED
1927
NUMBER OF EMPLOYEES
37
PAYMENT METHOD
cheque, cash, credit card, financing
LICENSES
gas fitters (technicians), air conditioning refrigeration, ozone depletion prevention, sheet metal,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Extensive warranty plans, warranty depends on the products purchased
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