The Fence

Quoted 275 a post for a repair, got it done for 180 per post with TB services.

Contacted Monday Nov 16th - work order created per Liam @ fence guy.
" I can create the work order and then come out probably this week and get it done for you." - Liam

Contacted Wed Nov 18th - asked for follow up.
Reply on Wed Nov 18th from Liam - "I'll talk to see the guys and see where they are in the schedule with it." Waited two days and didn't hear back regarding "where they are in the schedule". No indication they stopped setting posts for two days, no explanation.

Contacted Mon Nov 23 @ noon - asking for follow up again.
Reply @ 9pm same day - asking If wednesday was possible.

Received this message next morning at which point home owners had already decided to move on the evening before due to lack of info regarding completion of work and the house sale closing on Nov 27th.
Issue here was the lack of contact after the follow up on Nov 18th.

I had a section of fence that was sagging badly and three fence posts that needed to be replaced.. I had been told by another contractor that the fence needed to be replaced.
Mike came and looked at the fence and said that the posts could be replaced and the fence repaired, the price he quoted was very reasonable.
Mike told me up front that they wouldn't be able to do the work for several weeks and it would therefore be towards the nd of October. I was OK with that.
Mike called me two days before the men came out and they did everything in a day and my fence looks great.
I would recommend them to everyone.
True to his word

We agreed last year to share the cost of a fence with our neighbor and then decided to go ahead and get the rest done. Due to weather things were backed up longer than we wanted however that was not the fault of the company. Once they were able to, we found them very respectful and courteous and eager to please. The fence looks amazing and we are happy with the product. there are a couple of posts that are splitting and I hope they do not change the beauty of the fence. I ,m confident if they do that Mike will take care of us. We also had issues with one of the neighbors and Mikes team tried very hard to keep him happy. If we had one complaint, at times he was very difficult to get in touch with...mailbox full so you couldn,t even leave a message. But other than that..I would recommend Mike and his team to anyone looking for quality work.

Linda McNally and Wayne Martin

Mike quoted me for two sections of fencing for my property 2 summers ago. I decided to go with him because his price was reasonable and after meeting with him, I felt comfortable choosing his company.

Mike didn't do the work but two of his employees did. Overall I was fairly pleased with the quality of the work, and I told Mike as much after the job was done. Some of the planks had discoloration but I was willing to accept that. I think that just kinda happens with pressure-treated wood.

At my gate, one of the 6" posts that were used had significant discoloration (almost the whole post was a dark brown), and it really made the gate look poor, unfortunately. I felt strongly enough about it that I told Mike that I wasn't pleased with that one element, and he agreed (by email) and said they would replace it.

However, they never contacted me to correct the issue and when I reached out to him he said he would get around to it, but he never did. I emailed 3 times about it I think, and the last one he didn't respond to. So that was quite disappointing, and I regret taking a risk by trying to support this local small business.

Now, one of the posts is totally twisted and as a result the fence doesn't close well. Can't saw I'm very happy, overall.

It's too bad. Mike was nice enough overall.

UPDATE SEPT 30 2018: Just thought I would update that they never did come back to fix my concerns. Mike said they would, several times in fact, but never did. He even offered to completely re-do that side of the property with the gate, and it has not happened. The other day part of the gate actually broke due to how the latch watch affixed to the gate, so now it looks even worse because of the fix that had to be added. What was really disappointing here were the several promises that they'd be back, yet never came. :( It's a shame because we are actually quite pleased with the work they did at the other side of my property, which was done by another one of Mike's guys.

Mike and his crew did an absolutely amazing job! They moved a huge fort for us to give us more room in the yard. My wife and I have been looking at fences for the last couple of months and the 90 ft. of solid fence Mike and his crew put on our backyard is the nicest we have seen by far. It is solid, totally private with no gaps at all and looks incredible. The whole work was clean and done in two days (including the movement of the fort).I would recommend Mike to anyone.

Beautiful work will be reccomending you to all my family and friends thanks mike and his team of great qualified workers you did an exelent job will be happy to be doing work with you again very very happy to have done business with you

The Fence guy obviously has no concept on proper fence installation or city by laws. This crew placed a fence in a random location showing no concern for property lines. The fence he constructed was not agreed upon by the neighbors and was placed 5 feet over the survied property lines. He never aproached the neighbors or requested the survey from the homowners. He took the word of the homeowner and did not do his due diligence by requesting a survey or going to the city to verify the property dimensions. His job resulted in thousands of dollars damage to the neighboring property landscape as they uprooted plants shrubs and grass. As a result now seeking legal action to remove the fence and concrete to try to attempt to restore the property back to its former state. Thee owner has now made false claims he spoke to the neighbor about the location of the fence. however upon speaking to several other qualified and highly respected fencing companies they all assured me that the proper method is to use survey's not word of mouth . He placed a chain link fence improperly as well as used the wrong chain link size not meeting by law pool enclosure requirments. This company obviously does not meet the standards . As you can see clearly in the picture the cedar trees are on the property line not where he placed the fence encroaching 5 feet on neighbors properrty

From the initial no-obligation quote, Mike was prompt, polite and full of ideas. Unlike other fence installers who subcontract their services, Mike and his team do it all from start to finish. They even have hand held augers to drill post holes in areas that a bobcat cannot fit. For these reasons we hired The Fence Guy to design and build our wood fence and gate and we couldn't be happier with the end result.
Mike's ability to address issues and think outside the box was impressive and the workmanship was top notch. The guys were always polite, pleasant and cleaned up the job site at the end of each day. I would not hesitate to recommend them to anyone looking to build a fence and gate.
Thank you again Mike and team for such high quality work! Our fence looks amazing!!!

Thank you to the “Fence Guy” for erecting a great fence on our property. My wife and I are both very pleased with the look of our new fence. Great job Mike and guys. Nice gate too.

We had quotes done and were pleased with the detail in the quote. This job was to make the fencing less visable (so as not to destroy the esthetics), and it was done well.