Mac Kay Heating And Cooling

I am very happy to hear that you were happy with our services/ Here and MacKay Heating and Cooling, in the Niagara Region, we all work very hard to be there for our customers. We train not only in Technical knowledge but we also learn how to best communicate with our customers. thank you again for calling MacKay Heating and Cooling

Hello Lynn, I am sorry you felt that our technician was trying to sell other services. That is not what we instruct them to do and that is not how you should feel when we are complete. I am the owner of MacKay Heating and the technicians are all instructed to provide the best world class service to our customers. This is including looking around to insure that we offer every customer, every option to improve there system and to save money in the future. The options we provide you are just that. ONLY Options. You do not have to choose any of them but we never want to leave a home and have the home owner call me and say we never told them about certain things that could help them and their HVAC systems improve. I have applied the credit to you account as discussed and I hope you feel improvement when we return next time. If you would like to talk about this more and provide me with your expectations, I would be happy to discuss things. Here at MacKay Heating and Cooling you can speak directly to the owner of the company to insure you get the service you want and deserve. As for the Filter issue, I would need more information. I cannot refer you to big box stores for filters as they may change the filters they carry. they may have carried it in previous years but may have changed. I always suggest the best place to get your filters is from us. We should have the correct filters for you and the best price as well.
thank you again for your review and we will strive to insure your next service is a 10.
Andrew Blom (owner)

Wow, This is so great to hear. Thank you Isobel for your kind words. We spend many hours training our technicians, to be the best at what they do. We also work very hard to insure they provide you with the best possible customer service anywhere ! thank you again for calling us and your loyalty to MacKay Heating and Cooling. Have a great Holiday Season. From Andrew Blom of MacKay Heating and Cooling (owner)

Hello Dave, Thank you for your review of our services. MacKay Heating and Cooling has always worked hard to be there for our customers and help you in your time of need. Thank you again for your Loyalty to our company.

Andrew Blom
Owner
MacKay Heating and Cooling

Hello Colin, thank you for writing your review of our Services. We very much appreciate your business and look forward to servicing you and providing maintenance service to you in the future.
Thank you again, Andrew & Jamie Blom (owners)

thank you Vito, for taking the time to write this review about our company. We have a passion to help people and we are so very glad that you were happy with our service