Mac Kay Heating And Cooling

Wow!!!!! What a wonderful compliment and shout out for the team at Mackay Heating and Cooling. We are thrilled that you have been with us this length of time. We have customers that have been life long, and we want to do all we can to ensure that this relationship continues. Thanks for this wonderful comment, from all of us at Mackay Heating and Cooling.

Everyone at Mackay Heating and Cooling is very pleased to have such a great shout out!!! Thanks so much. We work very hard to give the best service that we can, and provide you with the peace of mind that you deserve, when it comes to your home equipment. Everyone at Mackay Heating and Cooling thanks you.

Wow...what a great compliment and referral from you for Mackay Heating and Cooling. It is our highest compliment, to have someone refer us. Word of Mouth is the best way to advertise. We are thrilled that you wrote this. thanks so much from the work family at Mackay Heating and Cooling.

Hello, from Mackay Heating and Cooling. After doing some homework into who was at your home. All of our techs are very well versed in Geo....however, the reason he could not do the entire work is that he needs very specific tools, and glycol is something that is stored at our shop, so he had to return with other things, and tools that are not normally carried on any truck. It would appear that he did not understand, My thinking on this is that he needs to communicate that with you, so that you are aware of this and it does not apprear as though he is unsure, but that he has to get other things that are not on these vehicles....thanks so much from Mackay Heating and Cooling for this very valuable feedback. I can talk to our tech about this. This Homestars is very very valuable

on behalf of Andrew, who is an amazing tech for Mackay Heating and Cooling, we thank you. Andrew is a great addition to our work family here at Mackay Heating and Cooling. He has been such a hard worker, and very honest, and dedicated. Knows his stuff too. Our techs are the very best around!!! We could not be prouder! Thanks for giving us a shout out.

Mackay Heating and Coolings' staff and technicians, are highly dedicated, trained, professional, friendly, and passionate about their work. They were sure running during these cold snaps, but we are so proud of them, that they did not leave anyone out in the , "cold"!!! LOL we got to everyone that called us for help. Mackay Heating and Cooling are dedicated to excellence, because you deserve it!!!!!

Thanks for the great compliment regarding Adam and his work ethics. He has always been one of the techs that takes educational courses, and values our customers and their experience with us. Thanks from all of us at Mackay Heating and Cooling.

Thanks so much for your great shout out, the work family at Mackay Heating and Cooling are a dedicated, proud group of people that work very hard to make a difference in this industry. Mackay Heating and Cooling prides itself, in the most ethical practices, and we appreciate your kind words, and your referral.

Everyone at Mackay Heating and Cooling are grateful for the shout out for the hard work they put into their jobs, day after day. We are all huge fans of animals. Many of us having dogs our selves. In fact, we have our bulldogs in the shop pretty much daily. Thanks from our little work family to your family! So appreciated your kind words, and your referral. There is not better compliment.

First, let me thank you very much for the compliment about Fred. Fred has been with Mackay Heating and Cooling for a very long time. If you had been thinking that you were covered for shipping too., this was never the case. Mackays in the past always covered the shipping for the customers. I am not sure if the previous owners were aware that they were absorbing this cost, ( my guess is that they were not!!) The total cost of shipping for warranty parts, is far over $25,000.00 a year!!! We as a business cannot carry that cost at all. Please read the back of the contract, nothing has changed. We will continue to provide as much as we can at Mackay Heating and Cooling , that is far more than our competitors will offer you. An example of this, is that the warranty states, customer must pay overtime rate, over and above what the warranty will provide. We have not charged our customers to come out and yet, we absorb their overtime wage. This is thousands of dollars of work that we still provide and that is a difficult thing to do. If there are any areas of concern other than the one I have addressed here, please give us a shout. I wanted to share this openly with everyone though, because we are a transparent company. Please read the back of the warranty and know that we cover many of the areas that the warranty states we should not. We do all we can, we promise you./Thanking you, from Mackay Heating and Cooling