You Move Me Toronto/Gta

Moving & Storage
Etobicoke ON M9W 1R2
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HomeStars
Moving & Storage
You Move Me Toronto/Gta
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85%

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Reviews by rating (past 12 months)

Reviews for You Move Me Toronto/Gta

Average customer rating:
9.1 10 (368 reviews)

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cth001
cth001
1 review Toronto, ON
10/10

Moving

Everything done exactly as arranged. No complaints at all. Will use again on next move.

Approximate cost of services:
$600.00
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Company Response

Thank for you taking the time to leave us this great feedback! We'll make sure to share your comments with the crew. Best Regards, Meagan and the Toronto Team!

j.j
j.j
1 review Toronto, ON
2/10

move to new home

Very disappointed service, not exactly like your company web site promoting, very unprofessional packaging, and not respect customer's concern. As a customer give all the trust to your company service, unfortunately the service I received was not the way I expected.

Approximate cost of services:
$1,400.00
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Company Response

Thank you for providing this feed back, firstly my sincerest apologies for your disappointment in our services. We have reached out via phone, so please do give us a call at 416-572-0202 and I would be more than happy to look into what happened and rectify the situation for you. Thank you, Meagan Stewart, Move Coordinator

karen
karen
9 reviews Toronto, ON
10/10

Moving furniture to several locations

All handled well and courteously. Moving team was on time and very accommodating to our needs.

Approximate cost of services:
$500.00
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Company Response

Hi Karen, Thank for you taking the time to leave us this great feedback! We'll make sure to share your comments with the crew. Best regards, Meagan and the Toronto Team!

carlos
carlos
1 review Toronto, ON
10/10

Moving services.

From the online experience to the customer service, support and to the eventual move, You Move Me were terrific.
Our movers were on time, friendly and fast. Their professionalism and attention to detail set them apart from other movers.
Will definitely recommend and use again.

Approximate cost of services:
$360.00
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Company Response

Hi Carlos,

Thank for you providing this wonderful feedback! We're thrilled you were happy with the service and we look forward to working with you again in the future! Best regards, Meagan and the Toronto Team

denise
denise
1 review Toronto, ON
3/10

Move

I'm extremely shocked and disappointed on the huge difference between the quote and the actual bill. The quote was $387 and the final bill was almost $1,000. The quote listed as two men crew and a three men crew showed up. Such significant change was not communicated or discussed with me before the move. Fee is the most important criteria when it comes to selecting a mover. The actual bill is more than 100% higher than the quote. The integrity of quotes are in jeopardy. I'm warranted a refund of part of the difference.

In addition, a queen size bed was communicated to your team prior to the move and I had verbally requested for a mattress bag for a queen size bed - which was confirmed by your team as well; however, on the day of the move, the movers seems were not made aware of the size and didn't have the right size. They ended up using a bag for King size instead of queen size. Please refund the difference, as well.

The above was sent to customer service two days ago - no response.

Approximate cost of services:
$1,000.00
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Company Response

Hi Denise, Thank for taking the time to provide us this feedback. Firstly, my sincerest apologies for your disappointment in your moving experience- this was certainly no our intention. We have opened an investigation into this situation and will be in contact with you directly as soon as we have more information. You can contact me directly at meagan.stewart@youmoveme.com.

Thank you
Meagan Stewart
Move Coordinator

Frank in Toronto
Frank in Toronto
6 reviews Toronto, ON
9/10

Small Internal Move

Small internal move consisted of simply moving a computer desk from the second floor bedroom to the basement.

The job involved two narrow flights of stairs and some sharp corners.

Apart from chipping off a piece of paint along the staircase corridor, Nick and Carlos were honest and provided a discount.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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g.otley
g.otley
1 review Toronto, ON
9/10

Move and donation of items

The 3 movers were great. They were quick and efficient. I'm disappointed with the operations department who didn't return my numerous vm, even after contacting head office.

Approximate cost of services:
$1,100.00
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Christopher
Christopher
1 review Toronto, ON
10/10

Moving from Sudbury to Downtown Toronto

Moved a small 1 bedroom. The loading / unloading was exceptional and I was very happy with the final result. Due to my restricted circumstances and terrible traffic luck I didn't receive my furniture same day; however the guys were here first thing the following morning. Would definitely recommend or use You Move Me again

Approximate cost of services:
$1,700.00
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Company Response

Hi Christopher, Thanks for taking the time to provide this great feedback! I'm so happy you were pleased with the service and we truly appreciate the recommendation! Welcome to Toronto! Best Regards, Meagan and the Toronto Team!

dividedrain
dividedrain
4 reviews Toronto, ON
10/10

Moving

Great job! They went abouve and beyond! Thank you so much for making my move easier!

Approximate cost of services:
$2,000.00
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Company Response

Thank you for taking the time to leave us this feed back. We'll make sure to share it with the crew. Best regards, Meagan and the Toronto Team!

Charles a.
Charles a.
4 reviews Toronto, ON
10/10

apartment move

Your team of two movers helped my son and his room mate move their apartment. The team and work done were very professional and they got the job done beautifully.
Thank you!

Approximate cost of services:
$300.00
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Company Response

Hi Charles, Thanks for providing this wonderful feed back! We'll make sure to share it with the crew! Best Regards, Meagan and the Toronto Team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about You Move Me Toronto/Gta

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles. Call us today and we will be at your door tomorrow to deliver an onsite estimate for your upcoming move!
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