Thank you very much for your review of our cleaning! It makes our day to know that you are pleased with our work! Carol
Hi Ellen, thank you so much for your kind words! The ladies very much enjoyed meeting you and cleaning your home. We look forward to seeing you again. Carol
Hi Jo! It has been such a pleasure cleaning for you and your mom. We are over the moon knowing that you have been extremely happy with our cleaning and customer service! Thank you!! Carol
Thank you for your excellent rating of our work Casey. I still recall our initial in-home consultation - specifically, your sharing with me how important it was that the company you hired would get into the corners (the reason for your switching cleaning companies). I am so happy that almost 4 years later, we continue to meet your needs. We look forward to many more years of service to you and your family. Carol
Thank you Robyn! From your first encounter with our office staff, to meeting and experiencing the work of our talented cleaning staff, we strive to provide excellent customer service. We sincerely appreciate your recognition of our efforts!! Carol Smith, Owner
Thank you for your review Andrea! It has been our pleasure to have you as a client, and we are glad that you like the little extras done by the staff. Carol Smith, Owner.
Thank you for your excellent review of our home staging cleaning! Making a home look its best with a deep cleaning of all areas helps prospective home buyers envision themselves living there. It also lets buyers feel the home has been well cared for. We were pleased to perform this very important cleaning for you. Seeing the transformation was very rewarding for everyone involved. Thank you also for updating me that the home sold fast and for an excellent price!! This is wonderful! We wish you and your parents the best! Carol Smith, Owner
Great Post-Reno & Regular Cleaning
Hi Suzanne and Brad, thank you for your wonderful review of our post-renovation and regular maintenance services! We have done thousands of deep cleanings since 2008 and last year expanded to include post-renovation cleanings. We were especially happy to be in a position to provide your home this specialized cleaning -- it has been a great pleasure having you as a regular client, and I know firsthand how stressful it is dealing with post-reno dust. You are absolutely right that our cost is lower than the competition offering comparable meticulous quality post-renovation cleanings. Our cleaning teams are trained to work systematically in a highly organized manner, and the benefit of this efficiency and time savings is passed along to our clients through lower pricing. If you’ve been home while our staff clean, you’ve also seen that they are very hardworking, don’t waste any time and go the extra mile to provide an excellent quality cleaning. We look forward to many more years of serving you! Thanks again :-) Carol
Thank you Kate! Tammy does have a wonderful sense of humour :-) Building strong, positive relationships with our clients is important to her, and us as a company. There is a lot that goes into running a successful cleaning company and it is truly a pleasure to have clients like you and others who see and appreciate this. Thank you for your support!! Carol Smith, Owner
Hi Romina! Thank you for your very kind words!! We truly value and appreciate having you as a client. It brightens our day to know that you love our work and the service we provide in your home and through our office with Tammy. Tammy mentioned that you will be looking for a post-renovation cleaning soon. I thought you might like to see what's included in our reno cleaning service. Here is the link to our website -- it is extremely detailed (as you know, reno dust gets everywhere!) and can be customized to what you will need: https://hireamaid.ca/our-services-post-renovation.php - Thanks again! Carol Smith, Owner
Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.
Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.
Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.
Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.
To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!
Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington
Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243
Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.
Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.
Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."
What differentiates Hire A Maid from other maid services is:
• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.
• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.
• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.
• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.
• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.
