Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (321 reviews)

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nazhosein
nazhosein
1 review Ajax, ON
10/10

complete home cleaning

I have used this cleaning company ( hireamaid) for approximately 4 months during my pregnancy  and recovery.  My husband did the research and we decided to follow through with them.  
Their service has amazingly exceeded my expectations. Their staff was on time, very professional, courteous, respectful and most of all hardworking.  They always got the job done and always willing to do the extra cleaning once they had the extra time,without any hesitation. Their price was amazing, their manager was willing to revisit the price estimate after the first few cleaning as we had initially  overestimated this without any hesitation(this is worth mentioning) if we had any changes to the schedule they had always accommodated us. I am much better now and capable of cleaning myself. However if I ever need a cleaning company again I would definitely seek their services again. I would recommend you seek their company first if you are looking for an exceptional cleaning company bundled together with an affordable price without any hidden fees.  Their staff is the most important asset of their company as they delivered the best cleaning service at each visit. From my entire family, I do wish to thank them for all their hard work. It's rare to find employees like them. Thank you :from the Hosein Family

Approximate cost of services:
$150.00
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Company Response

Thank you so very much Geeta and Naz for your wonderful review of our service. It was our pleasure to clean your home! Congratulations on the arrival of your baby -- we wish your family many special memories. :-) Carol Smith, Owner

Private User
Private User
Private User reviews Toronto, ON
10/10

Home cleaning service

Thank you so much for the work your team did for me today. Such lovely women.

I was so embarrassed about the state of my house. They made me understand that it was OK that it got beyond me, and they were here to make it better. Indeed, I had said to them, out of dirt-shame, don't worry about the shelves in the kitchen, don't do them. And of course, they followed this instruction. Part way through the morning, I bumbled into the kitchen to find one of your lovely young women carefully cleaning my spice jars. Now, these jars are open to the kitchen, therefore greasy, are @90 years old, belonged to my grandmother and mother before me. This kind person was carefully cleaning each jar, ridges included, and I asked her, 'Doesn't this fiddly stuff bug you?' And she replied, astonished that I would ask , 'No, not at all. We will make your kitchen sparkle.'

And sparkle it does. And my floors are clean. And the basement bathroom begins to look normal.

I will not hesitate again to ask them to clean my kitchen shelves. Their work is exemplary, but more than that, they did not in any way leave me feeling inadequate. In fact, I am energized and resolved to do better on the things that I can do.

I look forward to their next appointment two weeks along. Again, my thanks.

Approximate cost of services:
$175.00
1 of 1 people found this review helpful.
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Company Response

Thank you Peggy for your kind review! Our staff loved cleaning your home and really appreciated knowing that they made a difference for you and your household. It is truly amazing how having a sparkling clean home can make spirits soar! We are grateful that you gave us the opportunity to do this for you. Carol Smith, Owner

Private User
Private User
Private User reviews Oshawa, ON
10/10

Post renovation cleanup

Hire a Maid staff were courteous, had an estimate in our hands within days (which was accurate when it came time to pay), and the cleanup they did was phenomenal.

We were so pleased with their work that we have decided to hire them for regularly scheduled cleanings.

Approximate cost of services:
$250.00
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Company Response

We are so happy that you were impressed with our post-renovation cleaning and decided to take regular service! We will continue to work hard to meet your needs. Thank you!! Carol Smith, Owner

Dave
Dave
1 review Toronto, ON
10/10

Home cleaning

Setting up the first cleaning was easy and the service was excellent. Carol personally met with me at home to provide a quote and discuss the work to be done.

When I came home today I was thrilled to see the condition of the house. Carol's team did a fantastic job. Thanks so much!

Approximate cost of services:
$240.00
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Company Response

It was a pleasure meeting with you in person Dave! Receiving your feedback on our work provided a great way to start the day for our team -- knowing that they made such a difference for you is very motivating. We hope that our services help to take the stress out of maintaining your home. Thank you for choosing our company!

Clay
Clay
3 reviews Ajax, ON
10/10

House Cleaning

My wife and I have been very pleased with the monthly service that Hireamaid has provided. They come on time, are respectful of our home and most importantly do a great job in cleaning our house. Their professionalism is not only something we've seen in our home but also something we've received when dealing with staff at their office. All in all they have been accommodating and truly remarkable in doing everything we've asked of them. Well worth the expense.

Approximate cost of services:
$210.00
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Company Response

Thank you Clay! We love hearing that you are happy with our work and that you appreciate the high level of professionalism and flexibility that we strive to deliver.

Tharan
Tharan
5 reviews Ajax, ON
10/10

Post Renovation Cleaning

I get Hire A Maid to clean our house after we had renovations done on the house. They did an amazing job, I was very happy with the job they did. I would recommend them to anyone needing cleaning services.

Approximate cost of services:
$600.00
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Company Response

Thank you Tharan for choosing us to provide your post-renovation cleaning! We really appreciate knowing that you were happy with our cleaning services, and hope that you are enjoying your newly renovated home!

Lori
Lori
1 review Whitby, ON
10/10

Home cleaning service

HireAMaid is an excellent cleaning company. The ladies were very professional and friendly while at my home. They are very thorough at cleaning our home and always met my expectations. The company was also accommodating if the day or time needed to be changed. I thought that was amazing. I would definitely recommend HireAMaid to others.

Approximate cost of services:
$125.00
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Company Response

Thank you Lori for your excellent review of us! It has been such a joy having you as a client. We are going to miss you and cleaning your home very much! We wish you the very best in your move to Nova Scotia. Thank you for allowing us to clean your home these years! Carol

Satisfied_Customer
Satisfied_Customer
4 reviews Toronto, ON
10/10

House cleaning

Everything was done very professionally. Folks were courteous, prompt and well-organized. House was spotless when they were done.

Approximate cost of services:
$170.00
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Company Response

Thank you very much for your review of our cleaning! It makes our day to know that you are pleased with our work! Carol

Ellen
Ellen
1 review Courtice, ON
10/10

House cleaning

Every part of my experience with Hire A Maid was professional and courteous. Ashley went out of her way to accommodate my requests when booking the services and the two ladies who came to clean were excellent. They got started to work right away....and were so kind and friendly when I had a question. They did an amazing job. I would confidently recommend Hire A Maid to my friends....

Approximate cost of services:
$400.00
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Company Response

Hi Ellen, thank you so much for your kind words! The ladies very much enjoyed meeting you and cleaning your home. We look forward to seeing you again. Carol

Jo C.
Jo C.
1 review Toronto, ON
10/10

House Cleaners

We are extremely happy with our experience with Hire A Maid. From the first conversation with Tammy we knew that customer service and our satisfaction are a priority. The girls have kept our house sparkling clean and it is always a pleasure to see their smiling faces.
We highly recommend this team!

Thanks so much girls.

Approximate cost of services:
$85.00
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Company Response

Hi Jo! It has been such a pleasure cleaning for you and your mom. We are over the moon knowing that you have been extremely happy with our cleaning and customer service! Thank you!! Carol

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.