Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Hire A Maid

Average customer rating:
9.8 10 (346 reviews)

Sort by

Jeremy
Jeremy
11 reviews Toronto, ON
10/10

Consistently happy with Hire-A-Maid

Hire A Maid has been working with me for over two years with bi-weekly cleans for a two-storey three-bedroom house (not the basement). In this time I have been consistently impressed with their thoroughness and excellent customer service. They are very transparent about issues such as pricing and they are very responsive when I need to communicate with them. I always get the sense that they work hard to accommodate my needs and my schedule.

Also, they get along very well with my dog, and she is a great judge of character.

I look forward to coming home when I know they have just finished a clean. I recommend them strongly.

Approximate cost of services:
$180.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Cleaning Service

I’ve been using Hire A Maid for some time. They are very reliable and offer a variety of services tailored to suit your needs. Whether you want regular cleanings or an in-depth spring or post-renovation clean up, they are an excellent choice.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Small condo

My husband and I live in a small condo in Etobicoke, but we both work long hours and Hire a Maid has changed our lives. Their cleans are so thorough and they have a great attention to detail, cleaning things we never even think of.

Well worth the cost, as a couple of young professionals we are really enjoying the extra free time!

Approximate cost of services:
$200.00
Was this review helpful?
Scott in Toronto
Scott in Toronto
1 review Toronto, ON
10/10

Excellent Service

We have used several cleaning services in the past and have never been satisfied with how clean our house is for the price we pay. The team that cleans our house from Hire A Maid are very thorough and my wife and I are always very happy with the great job they do! Highly recommend them.

Approximate cost of services:
$170.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Reliable & impressive service

Hire a Maid has been cleaning our home for over a year now and I remain very impressed by their service. They consistently arrive on schedule and work hard for their entire allotted time, leaving our home spotless from the baseboards up. I am very busy looking after my Dad who is 92 & the a time saved by having a Hire a Maid come in and clean is well worth the cost. I highly recommend their service. They will customize your service or do a special service upon request as well (i.e. spring cleaning or cleanup after some work to your house has been done) so you can customize your service at any time! The team Etobicoke Team is great to work with!

Approximate cost of services:
$168.50
Was this review helpful?
Ccollins
Ccollins
4 reviews Toronto, ON
10/10

Spotless and efficient

Hire a Maid has been cleaning our home for a few months now and I remain very impressed by their service. They consistently arrive on schedule and work hard for their entire allotted time, leaving our home spotless from the baseboards to the crown mouldings. I am very busy and the extra time and stress saved by having a trusted group come and clean is well worth the cost. I highly recommend their service. The walkthrough appointment I had with them for an initial quote was very thorough and gave me a chance to express those things I want them to pay attention to in particular and other things that I don't think are a big deal. So, the service feels very customized too!

Approximate cost of services:
$200.00
Was this review helpful?
Sarah in Toronto
Sarah in Toronto
1 review Toronto, ON
10/10

Great reliable friendly cleaners.

The teams that clean our house are fantastic. Some weeks you just don’t want to take on the full cleaning load, and it is so nice to come home to a sparkling house that smells great. Thanks so much.

Approximate cost of services:
$180.00
Was this review helpful?
10/10

Great team!

Easy set up interview, pay by e-transfer. First clean is a deep clean which takesa3-4 hourrs. A team of 2 or 3 come to do 2 floors in my 5 bed house, alternating 2 of the bdrms each time. Cost $200 plus tax. This is a big house!

Approximate cost of services:
$0.00
Was this review helpful?
Pat in Oshawa
Pat in Oshawa
2 reviews Oshawa, ON
10/10

House cleaning

I have had hire a maid since May 2010 every 2 weeks to clean my house. Crystal has been here since then with any other wonderful ladies. At present the team is Crystal and Natalie.....who is absolutely terrific. Both of them are so professional and go the extra mile to make sure the house is spotless. I would not hesitate to recommend this cleaning service. Thanks ladies.

Approximate cost of services:
$240.00
Was this review helpful?
Marilyn, Oshawa in Oshawa
Marilyn, Oshawa in Oshawa
1 review Oshawa, ON
8/10

Once a month cleaning

As usual, a good was job done. In January (a day that was really snowy) cleaning was done by Jenica - Whitby and Sarah - Whitby. Thank you very much to Hire A Maid!

Approximate cost of services:
$158.20
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.