Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (321 reviews)

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Ccollins
Ccollins
4 reviews Toronto, ON
10/10

Excellent, Thorough, and Safe

We have been using Hire-a-Maid for a couple of years now, and we are very satisfied with their services. They have been professional and punctual every week. Since they resumed services during the pandemic, they have taken extra care to provide safe and effective cleaning. Chelsea, who did our most recent cleaning, was very detail-oriented. I saw her dusting all the bottles in our wine rack - I don't think we have ever done that! I was impressed by the spotless house and how she carefully worked around me and my partner while we had to work from home. Highly recommended!

Approximate cost of services:
$200.00
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Company Response

Hi Cliff! We are happy that our COVID safety precautions are providing you the reassurance and peace of mind you want. Thank you for your excellent review of our work :-)

Greg in Etobicoke
Greg in Etobicoke
4 reviews Whitby, ON
10/10

House cleaning

great service my house is also so clean after they come and leave. Katie, and Lindsay did a great job today! As always. They were friendly, and efficient. They also took the necessary Covid precautions. Hire a maid is great!

Approximate cost of services:
$135.00
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Company Response

Hello Greg! Thank you for your great review! We are pleased to know that our cleaning and COVID safety precautions were spot on!

Bonnie
Bonnie
6 reviews Toronto, ON
10/10

Cleaning of home

I have my home cleaned every 4 weeks. There are just 2 of us and this works out really well. I had Sarah and Aman this week and they did a wonderful job. My house looks and feels and smells so nice and clean. Thank you . Bonnie

Approximate cost of services:
$140.00
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Company Response

Thank you Bonnie for your terrific review! It's always our pleasure to clean for you! =)

Sandra S
Sandra S
1 review Whitby, ON
10/10

Deep clean

Have used Hire a Maid 2 summers in a row for a deep cleaning. They are excellent. I can spend my vacation actually on vacation instead of cleaning my house. They are punctual, polite, and very thorough with their cleaning. Because of 2 great visits, I am now planning to sign up for monthly service.

Approximate cost of services:
$260.00
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Company Response

Thank you Sandra! We are so pleased that our consistent quality has inspired you to entrust your home and cleaning to us every month. We appreciate your excellent feedback and will look forward to returning to your home.

Richard G.
Richard G.
3 reviews Whitby, ON
10/10

It never gets old

We signed with Hire a Maid almost 2 yrs ago after interviewing other companies and are completely happy with their service.
It never gets old that feeling of pride and joy when we return to a sparkling, clean home. The management team is always readily available and willing to make sure your needs are met.
A special shout out to our team of Diane and Victoria who did a wonderful and thorough cleaning last week. 2 thumbs up!

Approximate cost of services:
$160.00
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Company Response

Hi Richard, it's our great pleasure to have you as a client. Please don't tell our other clients (haha!) but I think you may be the staff's favourite. Thank you for your ongoing wonderful feedback.

Private User
Private User
Private User reviews Whitby, ON
10/10

Thorough cleaning service

The team is very thorough and very expedient. We have them come in every two weeks and they keep our house looking nice and clean. With a newborn, this help is a lifesaver.

Approximate cost of services:
$170.00
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Company Response

Thank you for your wonderful feedback. One of the reasons I created Hire A Maid is that I experienced first-hand the benefit of having a home cleaner as a then new mom. Being able to provide you a beautifully clean home so you can relax with your baby makes us feel great too! Carol Dinn, Owner

Holly Dean from Whitby
Holly Dean from Whitby
6 reviews Whitby, ON
10/10

Hire a Maid is the Best

Katie & Lindsay did an amazing job. I was so grateful that they were on time and were very quick as well (as I was trying to work in the backyard and manage my kids at the same time). My house was spotless and worth every penny. Thank you!

Approximate cost of services:
$158.00
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Company Response

Hi Holly, the team absolutely loves cleaning for you and we all really appreciate receiving your feedback on how much you love our work. Thank you for your many years of business! Carol

Lynda Seibel from Oshawa
Lynda Seibel from Oshawa
2 reviews Oshawa, ON
9/10

Good Job

Katie and Lindsey did a good job on cleaning of my house today . They were pleasant and friendly and worked in a professional manor. Even came outside where I was sitting to tell me that my phone had rang 2 times. Followed all the cover protocol.

Approximate cost of services:
$152.00
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Company Response

Hi Lynda, thank you for your great review and for your continued support of our services.

lounew in North York
lounew in North York
4 reviews Toronto, ON
10/10

Household Cleaning

Hire a Maid comes to clean my house every 4 weeks. Although it is not always the same person, each time she/he always know my cleaning preferences and does a fine job. June 30 Sandra arrived promptly and cleaned thoroughly, leaving my house fresh and tidy. Thanks Hire a Maid.

Approximate cost of services:
$225.00
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Company Response

Thank you Allison!! It's been our pleasure to clean for you and we're happy to have restarted services to your home. Your feedback is always appreciated =)

MARYANN in Toronto
MARYANN in Toronto
2 reviews Toronto, ON
10/10

House Cleaning

I contacted Hire a Maid to clean my house for 4 hours. They came and thoroughly cleaned my house without rushing. This company thoroughly trains their staff so that you don't have to explain what to do or supervise them. When finished, the job was inspected to ensure that it was done well and that I was satisfied with the cleaning service
They really go the extra mile to ensure customer satisfaction.

Approximate cost of services:
$200.00
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Company Response

Thank you MaryAnn, I loved reading your review as it's exactly how we want our clients to feel with our service. After 13 years in business, we never get tired of knowing that we made you, our customer happy! It's what motivates us to work hard every day =)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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