Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (321 reviews)

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Karen in Dundalk
Karen in Dundalk
2 reviews Whitby, ON
10/10

House Cleaning

It was so great to have Katie and Lindsay back to clean my home. I am very happy with the extra precautions that the teams are taking to prevent the spread of Covid-19. I didn't realize how much I missed coming home to a clean house.

Approximate cost of services:
$150.00
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Company Response

Thank you so much Karen! We are so happy to be back to work full-time and are glad that you felt confident with our enhanced COVID-19 measures.

Private User
Private User
Private User reviews Toronto, ON
9/10

Home Cleaning

Overall we were impressed with the customer care and follow-up by the Hire a Maid team. Our cleaner, Samantha P was diligent, careful and thorough. She was responsive to all of our requests and took the extra care to deal with our needs.

Highly recommend.

Approximate cost of services:
$200.00
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Company Response

We really appreciate your feedback and are glad to know you were impressed by your experience with us. Our goal is to always make you happy! Thank you for entrusting us with your home and cleaning! =)

Michelle in Toronto
Michelle in Toronto
1 review Whitby, ON
10/10

Home cleaning

I’ve been using hire a maid for the past 5 years. The teams are always respectful and prompt. The admin staff is very responsive and the customer service is exceptional. Due to changes in staffing, my regular team was no longer available and it took sometime to find the right fit. This is the first time that Iman and Amanda have come to clean my home and they have done such an amazing job that I felt it was finally time to write a review. The girls accommodated all my special requests - the place was left sparkling. I found my new team :) Thank you!

Approximate cost of services:
$140.00
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Company Response

Hi Michelle! We are so pleased to hear that you loved the cleaning! We did have some staff changes due to not everyone being back due to COVID daycare closures. We appreciate your continued support, thank you =)

tsmada in Oshawa
tsmada in Oshawa
3 reviews Oshawa, ON
10/10

Fast, thorough, and efficient.

Hire a Maid has been cleaning our house for a year and we are beyond pleased with their service. All of the ladies who have cleaned have been pleasant and responsive to special requests (such as scrubbing marks and stains off of walls). In general, they arrive within the designated window and waste no time getting the job done. We couldn't be more pleased with their work.

Approximate cost of services:
$150.00
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Private User
Private User
Private User reviews Whitby, ON
10/10

Welcome Back!

Welcome back! My condo is clean again! The team was professional and worked hard. They arrived when they said they would, wore masks and gloves as they said they would and did a great job. Thanks Molly and Iman!

Approximate cost of services:
$200.00
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Company Response

We would have loved to see the smile on your face when you saw your sparkling clean condo!! We are so happy to be back and for your trust and confidence in us to clean your home with all the safety precautions. We've always been very careful about ensuring we prevent cross-contamination while cleaning and, with our existing high level of detail, were able to easily adapt to clean for COVID-19. We are glad these made a difference for you.

Private User
Private User
Private User reviews Whitby, ON
10/10

Home cleaning

Lisa and Rose did an amazing job on my last home cleaning - they got to some really tough spots in my oven and fridge, and did their usual excellent regular clean of everything else. I am very impressed with the safety measures being taken during the pandemic, and how brave these two women are, going into people’s homes. Thank you!

Approximate cost of services:
$200.00
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Company Response

Thank you for your wonderful feedback! Our staff are trained to prevent cross-contamination and clean for germ removal, and we've stepped up our safety protocal to include PPE, social distancing and sending an email reminder to all clients before all cleanings to remind them of our policies relating to COVID-19. We are happy to know that our measures are noted and appreciate your continued support of Hire A Maid!

Private User
Private User
Private User reviews Ajax, ON
8/10

housecleaning

Angela and Natalie did a great job cleaning my home and would definitely recommend this company for house cleaning. I have been using them now for a couple of years and very happy with the service.

Approximate cost of services:
$250.00
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Company Response

Thank you for your kind words and lovely review. We appreciate your continued business and look forward to helping you keep on top of your housework.

Private User
Private User
Private User reviews Ajax, ON
9/10

Cleaning

Victoria and Julia did a great job! I even noticed they spent the time even making sure my stainless steel appliances had no streak marks! I would definitely recommend them!

Approximate cost of services:
$140.00
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Company Response

Thank you so much for your kind review! The details are our specialty and we are glad to know that they matter to you too.

Keri in Ajax
Keri in Ajax
3 reviews Ajax, ON
10/10

Fantastic job!

Thanks to Michelle & Ruthie for a thorough & well done job! Have been with Hire A Made for a few years now, and very happy! Would recommend to others!

Approximate cost of services:
$160.00
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Company Response

Hi Keri, it's always a pleasure to clean your home and to receive your wonderful feedback! Thank you!! =)

Julie in Whitby
Julie in Whitby
1 review Whitby, ON
10/10

Excellent cleaners!

Natalie and Lindsay are such an awesome team! They always do such a thorough job, turning a house that is in rough shape into one that sparkles by the time they leave. Thank you!! :)

Approximate cost of services:
$150.00
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Company Response

Thank you Julie! The team loves cleaning your home and we really appreciate knowing that we make a difference for you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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