Hire A Maid

Renovation Cleaning
924 Pape Avenue Toronto ON M4K 3V2
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Hire A Maid

Average customer rating:
9.8 10 (191 reviews)

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Natasha
Natasha
0 reviews Whitby, ON
10/10

Wonderful Company

I have been using this company since October, and continue to be happy with my services. My cleaner is Diane, and she is friendly, efficient, and thorough. I highly recommend Hire A Maid!

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Company Response

Hi Natasha, it’s great to hear that you’re happy with our service. We would like to thank you for your positive comments and very kind recommendation!

Private User
Private User
Private User reviews Whitby, ON
10/10

Diane in Whitby

Diane cleaned our home today. As always, she did a fabulous job. We have 2 big dogs who make a mess of the place; but you'd never know we had them once Diane is done cleaning. She is friendly, polite, and hardworking. I'm so happy when she comes to clean! Having Diane or anyone in from Hire-A-Maid is such a relief because I know they'll do it safely and do it right, so that our home is sparkling and smelling fresh! Would 100% recommend her or anyone from the Hire-A-Maid team to friends and family :)

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Company Response

Your heartfelt comments for Diane and confidence in our team means so much...THANK YOU!!
Hire A Maid’s team truly enjoys taking care of customer’s homes and PETS are no problem 😊

Private User
Private User
Private User reviews Toronto, ON
10/10

House Cleaning

Over about 3 years Hire-a-Maid cleaning staff have always been punctual and thorough. This past year they followed all the Covid protocols. Hire-a-Maid keeps records of what each client wants done. Recently Vera cleaned my house for the first time and did an extra super job, getting right to work, finding all the hidden dusty spots and adjusting her tasks to work around our activities. Great job Vera!

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Company Response

Thank you for being a long time customer and showing your appreciation for our team! Understanding your unique requirements and keeping up to date records is one of the key ways that we strive to provide a reliable and consistent quality of service every time. When our cleaners arrive, they know exactly what needs to be done. Vera definitely delivers on the details!

The Hathaways
The Hathaways
0 reviews Whitby, ON
10/10

Awesome Job!

We've been using Hire A Maid for several years now and they always do a great job. Today was no exception and we were thrilled with the professionalism, attention to detail and covid protocols employed. Excellent job by Maddy today, but other team members have also be terrific. Thanks Again!

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Company Response

Thank you for expressing your appreciation for Maddy, as well as your confidence in the rest of our team. We are extremely grateful to have you as a customer for all these years!

Pamela Corrigan
Pamela Corrigan
0 reviews Whitby, ON
10/10

House cleaning

Thank you Hire a Maid for providing such excellent service! Maddy has been cleaning our home for the last few cleanings and she is so thorough! She genuinely cares and puts extra effort in not just cleaning, but providing a "show room" result! Many thanks!

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Company Response

Hi Pamela, thank you for recognizing Maddy’s “show room” quality skills. She is one of the gems 💎 on our dedicated team. Your review is greatly appreciated!

Private User
Private User
1 review Toronto, ON
10/10

House cleaning service

We feel safe with this service during the pandemic. Only one person instead of a team (Maddy), so way less risk for possible exposure. Maddy wears a mask the whole time, and cleans one floor while we are busy on the other ... then we switch.
Maddy does a super job, catching all the little details and leaving our home spotless.
Can't say enough about this company.

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Company Response

Hooray for Maddy! 👏 She represents our team’s commitment to keeping customers safe while delivering outstanding service. Many thanks for sharing your experience with us.

Chris from Whitby, ON
Chris from Whitby, ON
6 reviews Toronto, ON
10/10

Excellent House Cleaning

We’ve been using this service since 2018 and have only had Excellent Services performed! Natalie was in the Team from the start and we requested her help for the Soloist! Her working methods are superb!
We highly recommend Hire a Maid To get excellent cleaning and friendly services! Thank you Natalie and Everyone at Hire A Maid for your friendly and outstanding service!

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Company Response

Hi Chris, thank you for your wonderful review of Natalie’s solo performance! It’s great to hear that our team is appreciated for their hard work as well as their friendliness.

Camille in Toronto
Camille in Toronto
0 reviews Ajax, ON
10/10

Hire a Maid - Safe, reliable service

I have been using Hire a Maid's services every two weeks for a few years now. The team always does an excellent job! Their Covid protocols make us feel very safe. For our last cleaning, Maddy went the extra mile with a few special touches. It's always great to know I won't have to do the cleaning. I would highly recommend Hire a Maid.

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Company Response

Hi Camille, thank you for recommending us! It means so much to know that Hire A Maid’s COVID protocols are keeping our customers safe and allowing you to continue enjoying our service.

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing Service

We have been using Hire A Maid for years. Our cleaner Brianna is always punctual, does an amazing job and is a pleasure to chat with. She asks questions and reports if anything is running low. She is so kind to my kids and we have always been so happy with her service. The company is great to deal with, very prompt with any questions and are fantastic at communicating any changes required with our service. I would highly recommend them.

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Company Response

Thank you for your kind recommendation and for highlighting the ways that Brianna and our team make a difference. It’s a pleasure to provide service for your family!

Kathleen Gallivan from Toronto
Kathleen Gallivan from Toronto
7 reviews Toronto, ON
10/10

House Cleaning

Hire a Maid has been cleaning my house beautifully for years and I wished to acknowledge how scrupulous they have been with Covid. All precautions are taken, Kira today wore a mask even when I was not in the room, and she used all the disinfectant cleaners I asked for, rather than my standard organic cleaners. I felt safe and my house sparkles as it always does after a cleaning. Thank you, Kira!

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Company Response

Hi Kathleen, thank you for highlighting our team’s commitment to safety and sending kudos for Kira’s efforts to make your house sparkle!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

** COVID-19 UPDATE: For the protection of Hire A Maid clients and employees, all of our staff will be wearing face masks and gloves while cleaning. We are also practicing 6-foot social distancing in homes, and are asking clients to cancel and staff to stay home if unwell in any way to ensure to protection of all. **

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, East Toronto and South Central Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is inspected by our working Team Supervisor using our comprehensive quality checklist, and we actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto and Etobicoke
Durham Region - Ajax, Whitby, Brooklin and Oshawa only

Contact Information:
Toronto: (416) 463-6243
South Central Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Smith in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol managed a portfolio of fixed term investment products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Eco-friendly cleaning products, with the flexibility to use client preferred conventional cleaning solutions
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning with Supervised Teams.
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
MEMBERSHIPS
Whitby Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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