Hire A Maid

Renovation Cleaning
924 Pape Avenue Toronto ON M4K 3V2
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Hire A Maid

Average customer rating:
9.8 10 (191 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent experience every time

I've been using HireaMaid for about a year now. I met the owner the first time and was really impressed with her knowledge and enthusiasm. Recently Jasmen has been working at my place and she does an excellent job every time. She's very thorough, courteous and polite. Initially I wondered about having people into my home to clean regularly. Those concerns have completely vanished, thanks to diligent and kind people like her. I cannot recommend this service enough, they are quite professional and reliable, and the communication and staff are excellent.

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Calvin
Calvin
0 reviews Ajax, ON
10/10

Regular service started, and happy so far!

Jenny came in for our first regular cleaning, after the initial deep clean and the result was just as immaculate. Her attitude is also incredible, friendly and professional. Happy with our choice so far!

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Company Response

Hi Calvin, your positive comments for Jenny are very much appreciated! Sounds like things are going according to plan 😊

S in Toronto
S in Toronto
0 reviews Toronto, ON
10/10

Home cleaning

Diane and Jenny did a great and thorough job of cleaning my home! They were very friendly and made sure to address all of my cleaning needs. Thank you! Looking forward to my next clean.

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Company Response

We’re very pleased to hear our team is meeting your expectations and we look forward to doing it all over again at your next cleaning!!

Pat in Oshawa
Pat in Oshawa
2 reviews Oshawa, ON
10/10

Maid service

I have been a client with Hire a Maid (Whitby) for 11 years and love all the girls. Natalie is one of my favourites and she is now the best!!! Thank you Natalie.

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Company Response

Hi Pat, we’re grateful to have you as a loyal customer for all these years. Natalie and the team send much love to you as well! ❤️

TaniaD
TaniaD
0 reviews Whitby, ON
10/10

Amazing Cleaning Service

Diane is wonderful - very professional and thorough. This is the second time she has cleaned our home and I would highly recommend both her and HireaMaid. Because we have been happy with our experience thus far, we have decided to continue on a monthly basis.

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Company Response

Hi Tania, many thanks for your recommendation. We look forward to keeping you happy with your regular cleanings!

Laura in Toronto
Laura in Toronto
0 reviews Whitby, ON
10/10

Excellent Home Cleaning

Hire A Maid has been cleaning my home for several years. They always do a great job, and during COVID have been taking appropriate and comforting safety measures. I highly recommend them!!

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Company Response

Hi Laura, it’s good to hear that you’re comfortable with our safety measures and after all these year, you remain confident in the value of our service. Your recommendation means a great deal to us — thank you!!

Private User
Private User
Private User reviews Ajax, ON
10/10

Excellent job

Natalie came to clean our house today and worked really hard. She made our house sparkle again and was able to produce the same quality clean as the team that use to come to the house. It was so nice to come to a cleaned house again. Thanks Natalie.

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Company Response

You’re very welcome!! Yes, indeed....it’s such a great feeling when the house is clean and everything sparkles ✨ again!

ToMarah in Toronto
ToMarah in Toronto
1 review Whitby, ON
10/10

Excellent service - front and back end

Love the ladies at Hire A Maid. Excellent service! Excellent customer service! If you are looking for a cleaning company.....look them up. Always on time and great work. Jenny does my house no-weekly and we love her. We just had Natalie do a clean for us due to a scheduling change and she was awesome as well. Great company! A+++

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Company Response

Hi ToMarah, thank you for your fabulous A+++ rating!! 🏆 Every member of Hire A Maid’s team, from our dedicated office staff to our amazing cleaners, all work together to earn your complete satisfaction. It’s wonderful to know you feel this way!

Private User
Private User
Private User reviews Whitby, ON
10/10

Condo Cleaning Review

Hire-a-Maid recently went to solo cleaners and it is a positive change. The condo is spotless after the cleaning! I think the one person gets to know my home better and where the cleaning would be needed most. Thank you!

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Keri in Ajax
Keri in Ajax
3 reviews Ajax, ON
10/10

Fantastic service - thank you!

After trying several cleaning services, we found this great company, Hire A Maid. After several years of great service, they are still meeting our needs & doing a great job. Natalie cleaned our hone this past week. She really took the time to do an exceptional job, and would definitely recommend this service. Thank you!

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Company Response

Hi Keri, we’re really happy that you found our company and have been enjoying our service for all these years. Your recommendation for Hire A Maid means so much to us and your recognition of the exceptional work done by Natalie is greatly appreciated....THANK YOU!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

** COVID-19 UPDATE: For the protection of Hire A Maid clients and employees, all of our staff will be wearing face masks and gloves while cleaning. We are also practicing 6-foot social distancing in homes, and are asking clients to cancel and staff to stay home if unwell in any way to ensure to protection of all. **

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, East Toronto and South Central Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is inspected by our working Team Supervisor using our comprehensive quality checklist, and we actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto and Etobicoke
Durham Region - Ajax, Whitby, Brooklin and Oshawa only

Contact Information:
Toronto: (416) 463-6243
South Central Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Smith in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol managed a portfolio of fixed term investment products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Eco-friendly cleaning products, with the flexibility to use client preferred conventional cleaning solutions
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning with Supervised Teams.
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
MEMBERSHIPS
Whitby Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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