Instant Lawns

Landscape Contractors & Designers
24 Rossland Avenue Ottawa ON K2G 2K4
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88%

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Reviews by rating (past 12 months)
Best of 2016 winnerBest of 2016winner

Reviews for Instant Lawns

Average customer rating:
9.1 10 (52 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Walkway/Interlock

I am very satisfied with my walkway/interlock installation. This guys are very professional and keep their promise. They were in touch with me when needed to inform me about possible delay which didn't happen finally. I highly recommend this company based on my personal experience with them. See before and after pictures.

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Company Response

Thank you very much, we appreciate your kind words! It was an absolute pleasure doing this job for you and we are glad to hear you are happy with the work.

Private User
Private User
Private User reviews Ottawa, ON
10/10

New lawn

Had a backyard that had been neglected and overrun with Vines and weeds. The instantlawn team did a quality job and worked hard. Really happy with the new lawn. Would highly recommend.

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Company Response

Thank you for the kind words! We are happy to hear that you are enjoying your new lawn.

Private User
Private User
Private User reviews Edmonton, AB
10/10

replaced our old lawn with all new sod

Our yard had not had much work for many years and as a result the lawn was non existent. They came early, removed all of the old lawn and replaced it with new topsoil and sod. The team were very polite, respectful, and efficient. were very happy with the work.

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Company Response

Thank you so much for the great review! It was our pleasure completing this work for you and we hope you have been enjoying your new lawn.

Private User
Private User
Private User reviews Ottawa, ON
1/10

Hardscaping and lawn destruction

I hired Instant Lawns to install a new patio last year. They did a good job and were reasonably priced. However, in the process of stacking materials and sawing stone, they completely destroyed the lawn adjacent to the patio, which had been installed just a few months before. Despite many attempts to have them come back and fix the lawn, as they had promised to do ("we will leave your property in the same shape we found it in"), they never did. I was out of pocket several hundreds of dollars to have it fixed, but still to this date, it is nowhere being close to what it looked like before. Instant Lawns have simply ignored my calls, emails and texts. This unprofessional behaviour is not acceptable for a reputable company. Doing the job is not sufficient. Minimal after sale client attention is an absolute requirement, especially when damage to property has been done.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Lawn Replacement

The summer heat of 2018 completely destroyed our front lawn. We had Instant Lawns come in two weeks ago and within 1 week we now have a beautiful green lawn. From lawn removal to installation the work was perfect. Dealing with Jacob and his staff was a pleasure. We heartily recommend Instant Lawns.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for the kind words ! We are so happy that we could beautify your front lawn for you. It brings us great joy to hear such wonderful feedback from you! Here at InstantLawns we not only want to transform your lawn, but we also love to offer the best customer service on the block! Thank you again :)

Pete in Orleans
Pete in Orleans
1 review Ottawa, ON
0/10

Pete in Orleans

I contracted with Instant Lawns in May 2018 to remove and replace my front lawn. I made a down payment of $430. It is now October 31st and Instant Lawns still hasn't fulfilled the contract. A lawn cutter did come a month ago but that was it. I have telephoned them and spoken to the receptionist asking that someone call me back to set a firm date for the replacement of the lawn but no one got back to me. I have also re-telephoned and left a message on their answering service to get back to me but still I have yet to hear from them. I am not a happy customer.

1 of 1 people found this review helpful.
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Andrew  in Nepean
Andrew in Nepean
2 reviews Ottawa, ON
10/10

Needed a lawn in a Hurry!

We found a house we loved and needed to sell our house quickly, but our front lawn was a disaster. I needed a new lawn to restore our curb appeal so I called Instant Lawn and had it replaced 3 days later! Not only did they do a great job, but it was done in the unreasonable timelines I needed. Thank you Instant Lawn!!!

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Company Response

Thank you for the kind words! We really enjoyed transforming your front yard and adding the curb appeal to your home. Best of luck with the sale!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Top soil & seed job.

Instant Lawns was recommended by another large company that wasn't able to fit my job in on short notice. Jacob understood my need for a quick turn around and did just that. He had his guys here the following week and they did a great job of bringing the grade up to my newly installed interlock and paved laneway. A job well done:)

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Company Response

Glad we could add the final softscaping touches to the your new driveway and interlock. Hope you have a great autumn!

B in Nepean
B in Nepean
1 review Ottawa, ON
10/10

Artificial grass installation

From beginning to end, Instant Lawns provided outstanding customer service. Lucas and his team were a pleasure to deal with and the installation was meticulous.

I love my front yard and should have done it sooner!

I would strongly recommend Instant Lawns to anyone who is considering having new sod installed or for the more adventurous, artificial grass.

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Company Response

Thank you for the kind review, we are glad to hear you love your front yard! We had an absolute blast installing your new artificial lawn.

Satisfied in Ottawa
Satisfied in Ottawa
2 reviews Ottawa, ON
10/10

Amazing results

"WOW" is the only way to describe the results. From my first contact with the staff at Instant Lawn they have been professional and attentive to my requirements. They went above and beyond what I asked. Their attention to detail and their desire to please their clients surpassed all my expectations. Thank you Jacob and the rest of the staff for making this experience a pleasant and satisfying one. I would highly recommend Instant Lawn for your sodding and interlock needs. You won't be disappointed.
The "WOW" factor gets a 10 out of 10. Great job guys.

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Company Response

WOW! Thank you for letting us bring you some Instant Grassification! We're thrilled you are happy with your revitalized outdoor space and hope you have a wonderful summer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Instant Lawns

Instant Lawns is one of Ottawa’s elite curb appeal experts specializing in re-sodding and new lawn installation. Our mission is to provide the most professional, convenient and efficient service the world of landscaping has ever seen. We are very proud to be one of Ottawa's lawn installation experts among the leaders of our industry. We have in place an ethos of extraordinary customer service. We swiftly answer you when you call or email us, are extremely reliable, always deliver what we promise you (on time AND on budget) and use only the best products and materials on every installation.

TAGS: Sod, Sodding, Sod Installation, Lawn Installation, New Lawn, New Sod, Laying Sod, Laying Turf, Turf Grass, New Lawn Installation, Lawn Care, Lawn Maintenance
Lawn Services, Lawn Service Companies, Landscaping Companies, Landscaping Companies Ottawa, Landscapers Ottawa, Ottawa Landscapers, Landscape Contractors, Landscape Contractors Ottawa

CATEGORIES
Landscape Contractors & Designers and Lawn Maintenance
PRODUCTS
Sod: Manderley Turf Grass Soil: Greely Sand & Gravel
SERVICES
Instant Lawns provides numerous services to help beautify your lawn. They specialize in sodding, re-sodding, in-ground sprinkles, seeding, interlock and gardening.
WEBSITE
http://www.instantlawns.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
20
RETURN POLICY
N/A
PAYMENT METHOD
Cheque, E-transfer, Cash, Credit (Visa, Mastercard)
LICENSES
N/A
LIABILITY INSURANCE
Yes
DIPLOMAS
N/A
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Generally $500-$1,000
PROJECT RATE
Determined by size and scope of work
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 Day Limited Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.