What A Window Ltd. Windows And Doors Toronto Installation Service

Boris and his crew were a pleasure to work with. Very knowledgeable, professional, and efficient. Good price and a good guy to deal with. Thank you Boris for your nice work!

Bought the window at the end of August and was installed at the end of October. Pricing was good, owner polite and respectful, very attentive at explaining the process. There may be a language barrier between Russian, French and English but nothing mature professional adults cannot get over.

The crew showed up as scheduled and was also polite and appeared professional. The installation was done in a timely fashion and appeared to be well done at first glance. I was to be responsible for the finishing inside the house.

Problems appeared when I started to work on the inside frame. The window is close to 5 feet in height and was off vertical level by over 1/2 an inch. Enough for neighbors and visitors to ask "Why is your window crooked?". I called the owner who would not send the crew back. I did not want a fight so, I decided to let it go and live with a crooked window.

After a few days of reflection, I called the owner back and it was agreed that the team would come back but I had to pay an additional installation fee. That fee would be reduced from the original $10 per square feet to $8 per square feet for a total of $320.00.

The crew showed up and appeared to be unhappy with having to return. After a brief discussion on how I should just leave it, the crew conceded and started the work. Their first obstacle was the wiring for the alarm system. Apparently this is unsurmountable. They proceeded to pry the window without removing the outside aluminum flashing. They managed to get the window level on all sides and secured it back into place.

The window is now out of alignment with the house and is off by about 1/2 inch on it's length. They pushed the top in at one end and the bottom out at the other end. All that so they would not have to re-do the outside aluminum flashing. The cost of which is included in the installation fee.

I can live with this as the window is close to 10 feet long and 1/2 inch is less noticeable however was expecting way more from professionals. The initial savings have evaporated in additional fees and frustrations.

I will not use them in the future.

We were very satisfied with Boris and his team. The installer was professional, understanding to all my questions and the entire experience was fabulous. I knew exactly what I wanted and the company delivered. I highly recommend this company to my neighbors.

Mr.R.

Boris was very professional and provided good options for what we were looking for. The install team was professional and did a great job. Thanks Boris and team for the great windows. Lucio

We would like to personally thank Boris and his team of workers. I called upon What A Window to install windows and sliding doors in November 2016 and was so pleased that I requested for another installation of windows and steel doors just this past November 2017. Their workmanship and professionalism is uncomparable. They provide an excellent service and we would highly recommend What a Window!

Sincerely,
Mario and Silvana

We want to thank Boris for the exceptional service that he and his team provided in the installation of our exterior door.
The work was completed fast with superior quality at a very favorable price.
Victor&Ludmila

I highly recommend this company.Installers were very professional, fast and clean.
Boris is extremely knowledgeable and customer service oriented.His price was very reasonable compared to other quotes we received.Excellent job.

Boris and his wondrous team were exceptional when installing our windows and doors. The workers worked non stop and hardly took any brakes. We had several windows installed and two doors, and they were placed in a very short amount of time. As for the cost, the money I paid was much less than what others would ask for and it was worth it. Overall, I was very satisfied with the installment project and I would definitely recommend this service to others.

- A. Perera

Boris came to our house during his time off and was very professional from the beginning. His insights into the job were great and he was very fast. We thought his pricing was very competitive and were extremely surprised at how great a quality we got for it. His installation team worked around the close to finish an entire house (over 34 old windows including one bay) in the rain. They worked quality, professionally, and very clean.
Thank you Boris. This was an amazing experience and you're definitely going to recommend you to friends and family.

Boris came and gave us a quote and we got exactly what we ordered accept for a little dent on the kitchen door. The installers were efficent and worked well.