Cool Flame Heating And Cooling

Formerly DTM Heating and Cooling
Heating & Air Conditioning
Hampton ON L0B 1J0
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Heating & Air Conditioning
Cool Flame Heating And Cooling
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98%

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Reviews for Cool Flame Heating And Cooling

Average customer rating:
9.9 10 (124 reviews)

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Nathan in Cobourg
Nathan in Cobourg
1 review Cobourg, ON
10/10

Furnace Replacement

We have had the pleasure of working with Dwayne and his crew multiple times. They are always on time, courteous and professional. Their work is done promptly and with pride. I recommend them highly. Thank you so much for your honesty and integrity! Well done.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the review Nathan. We appreciate that you have the trust and confidence in us.
Thank you for the kind words.

Bmeddick
Bmeddick
0 reviews Newcastle, ON
10/10

Central AC

DUANE and his staff Jeremy and Chris did an excellent job installing my central air conditioning unit I would recommend cool flame

Approximate cost of services:
$4,750.00
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Company Response

Thank you for the review and thanks again for using us:)

Private User
Private User
Private User reviews Peterborough, ON
10/10

Thermostat

I looked up several HVAC companies on Homestars who serviced the Peterborough area. I chose Cool Flame based on their positive reviews. I contacted Dwayne to help with a thermostat problem. Dwayne resolved the issue that same evening. Service was timely, effective, and very professional. Dwayne is a class act. I will be using Cool Flame for my future HVAC needs and highly recommend Dwayne and his company, Cool Flame.

Approximate cost of services:
$10.00
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Company Response

Thank you for the review. Sometimes, a phone call can solve problems and save money:) Glad we could help with the thermostat issue.

Mee
Mee
0 reviews Whitby, ON
10/10

Best HVAC Business

Used other HVAC businesses for my home in the past. They were expensive and always tried to up sell.
A few years back I was referred to Dwayne by a friend and haven't looked back.
Recently, my 18 year old Hot Water Tank sprung a leak and needed replacing. I texted Dwayne, he sent out Jeremy & Chris who had a new one installed within 24 hours.
Always professional and friendly.
When my furnace needs replacing, I'll be calling them.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for the review. We like to fix and replace only what is required. Thanks again for the continued relationship.

10/10

Pool Heater Start-up

I called Dwayne to get my heater serviced as it wasn't firing at the beginning of the pool season. He sent Chris over right away. Chris was absolutely thorough in cleaning the unit, inspecting the temperature sensor and ignitor, and bleeding out the gas. He even came back when I thought I smelled gas and did a quick diagnostic to make sure everything was running smoothly. I appreciate their customer service, speed and professionalism. I will definitely use them again and highly recommend them to anyone.

Approximate cost of services:
$100.00
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Company Response

Thank you for the review Wes. We are grateful and appreciate your business. Our goal is great customer service and professionalism. Thanks again!

Carrie
Carrie
1 review Bowmanville, ON
10/10

New Furnace and Water Heater

We were in urgent need of a new furnace and decided to replace our water heater at the same time - it was less than 24 hours from the time we first made contact with Dwayne that he and Chris had taken care of us completely! Very good and fast service, thank you guys we really appreciate it!

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the review Carrie. We try our best to be responsive in urgent situations, thank you for your trust.

Shannon M
Shannon M
1 review Whitby, ON
10/10

Quick & Efficient Service

From my first contact with Dwayne, he had a team at my home with my furnace and thermostat replaced in less than 24 hours!!
Great service, professional team!!
Thank you Dwayne, Jer and Chris!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the review Shannon. Thank you for the phone call and we are happy to have provided you the service.

Brock in Woodbridge
Brock in Woodbridge
0 reviews Vaughan, ON
10/10

Good Honest work

I have used cool flame multiple times. Good friendly service. Never had a problem with his work.

Approximate cost of services:
$280.00
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Company Response

Thank you for the review Brock. We appreciate the feedback and repeat business.

chris   .
chris .
10 reviews Oshawa, ON
10/10

repair furnace

I emailed Cool Flame 630am re: furnace repair.635am the owner Dwayne emailed me back advising they could come the same day. Late morning to early afternoon between 11am and 1 pm. Chris the tech arrived around 1pm.I explained the problem with the furnace. Chris quickly diagnosed the problem and promptly fixed the furnace. Chris is an amazing, polite and knowledgeable technician.I would highly recommend Cold Flame for all your heating and HVAC needs. Thankyou Dwayne and Chris.

Approximate cost of services:
$113.00
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Company Response

Thank you for the review Chris. We continue to try our best to offer the best service we can do for each call we receive. Thanks again.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Will is them every time.

I have used this company multiple times and they are a trusted source for me. I wouldnt hesitate a minute to recommend them to friends and family.

Approximate cost of services:
$130.00
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Company Response

Thank you for the review. We appreciate your confidence and trust that you have with us. Thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cool Flame Heating And Cooling

Cool Flame Heating and Cooling is a full service heating and air conditioning company. Whether you need a full heating and/or air conditioning install or you need your units cleaned out, we can do that!

Cleaning and Maintenances
Furnace and AC Installation/Service
Hot Water Heater Installation/Service
Pool Heater Installation/Service
Oil / Electric to Gas Conversion
Duct Work
Custom sheet metal
BBQ / Stove / Dryer Gas Lines
WE NOW DO DUCT CLEANING!!

Call us or message us today for a free a estimate and to book an appointment.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Air conditioners, Hot Water Tanks, Tankless water heaters, FirePlaces, Pool heaters, Humidifiers, HRV's, Thermostats, Boilers, Heat pumps, Ductless split systems,
SERVICES
Installations, Service and Maintenance of Furnaces, Air Conditioning, Hot Water Tanks, Tankless Water Heaters, FirePlaces, Boilers, Ductless Split systems, Heat Pumps, Gas Dryers/Stoves/BBQ's, Humidifiers, Thermostats, Air Cleaners. Installation of gas piping of all propane and Natural Gas appliances. Custom Duct Work Installation. Rental Furnaces, A/C's, Hot Water Tanks and Tankless through Enercare Solutions.
BRANDS
We can service all makes and models of hvac equipment. The brands we install are: ICP.com, Tempstar, Keeprite, Maratherm Rinnai, Triangle tube combi boilers, Continental fireplaces, RayPak, Sta-Rite, Pentair, General Aire 1042, Vanee, Honeywell, White Rodgers, Sensi thermostats, Bradford White, HTP, Slant/Fin, LG, Rheem, GSW.
SPECIALITIES
Furnace installation, Air conditioning installation, Fireplace installation, Hot water heater installation, Pool heater installations, Service on all brands of equipment, Gas line installations.
WEBSITE
http://www.coolflame.ca
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, American Express, Cash
LICENSES
Gas Technician 2, 313D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.