Cool Flame Heating And Cooling

Formerly DTM Heating and Cooling
Heating & Air Conditioning
1648 Taunton Rd Hampton ON L0B 1J0
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Heating & Air Conditioning
Cool Flame Heating And Cooling
Star Score
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99%

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Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Cool Flame Heating And Cooling

Average customer rating:
9.9 10 (112 reviews)

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Linda from Hampton
Linda from Hampton
1 review Hampton, ON
10/10

Propane furnace and AC

Used Dwayne and his crew for Propane heat in our garage a few years ago. They were great. Very professional. Our oil furnace in the house needed replacing and of course we called Coolflame back to do this job and to install a new AC unit. His team also removed the old oil tank and furnace and cleaned up everything when they were finished. Would highly recommend them to anyone.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the review Linda. Also thank you for the repeat business, we were happy to help out staying warm!:)

The Klebnikoffs
The Klebnikoffs
1 review , ON
10/10

Natural gas bbq installation

Great service, very responsive to email inquiry and scheduling. Will reach out again for services in the future. All COVID protocols were followed. Would be glad to recommend Dwayne and the company to others.

Approximate cost of services:
$130.00
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Company Response

Thank you for the review. We respect everyones time and try to make everyone as comfortable as possible with every visit.

luis from Toronto
luis from Toronto
1 review Toronto, ON
10/10

Furnace and A/C replacement

Dwayne and Cool flame were great. Had both the furnace and air conditioning replaced. Work was completed in one day and workmen were professional and cleaned up at end of work day. Equipment working perfectly and cost was competitive. I was introduced to Dwayne by several people who had work done by him. All stated that he was honest, reliable and trustworthy. I found this to be accurate.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the review Luis and also a thanks to those who referred us to you.

Ryan in Charlesbourg
Ryan in Charlesbourg
0 reviews Port Perry, ON
10/10

New Furnace/AC

Friendly, knowledgeable, fair just an all around great experience with Dwayne and his crew. They did an excellent job and I would recommend them to anyone in need of a new heating and cooling system like I was.

Approximate cost of services:
$9,500.00
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Company Response

Thank You for the review Ryan and thank you for your business. Much appreciated!

Private User
Private User
Private User reviews Hampton, ON
10/10

Pool heater repair

The service was quick and painless and very friendly. The repairman took his time to let me know how to avoid our issues in the future. I would highly recommend this company!

Approximate cost of services:
$100.00
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Company Response

Thank you for the review. It's great when we can suggest a little extra info to avoid future issues.
Thank you.

Ashtyn Rank
Ashtyn Rank
0 reviews Hampton, ON
10/10

Attentive, Reliable and Trustworthy!

Dwayne and his crew were great! Our AC quit on us and Dwayne made sure he could replace our AC ASAP. He was responsive, informative and trustworthy. His crew was great on install day - had the job finished in a few hours, no mess left behind and we have AC! Highly recommend!

Approximate cost of services:
$3,100.00
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Company Response

Thank you for the review Ashtyn. We do our best to give the same service to everyone, everyday!
thanks again.

Drew
Drew
2 reviews Oshawa, ON
10/10

AC Repair and Furnace Inspection

Dwayne is amazing! He shows you what is wrong and doesn't do anything without letting you know. No tricks or gimmicks. He is reliable and takes the time to break things down to ensure you understand.
I would recommend him to everyone I know.
Even when you know he is busy, he doesn't rush with your home and makes sure you are more knowledgeable before he leaves. Do not use anyone else except Dwayne/CoolFlame! Best in Durham hands down!

Approximate cost of services:
$200.00
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Company Response

Thank you for the review Drew. Much appreciated! We will continue to do the best we can, be fair and transparent with every customer. thanks again.

Private User
Private User
Private User reviews Hampton, ON
10/10

New A/C

Dwayne was great to work with. Quote was quick and clear. Showed up when he said he was going to show up. His team was friendly and job was done very professionally. I would highly recommend Cool flame to anyone.
Thanks

Approximate cost of services:
$4,556,670,000,000.00
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Company Response

Thank you for the review. We will continue to respect the time of others and to be professional as we can. thank you!

Private User
Private User
Private User reviews Peterborough, ON
10/10

A/C repairs

Our A/C wouldn't work when first turned on this year. Early heat wave starting in 2 days. Dwayne had done a great job when we purchased a new water heater 2 years ago, so we called him. He arrived exactly as promised one day later. He did a full inspection and found the problem somewhere in the wrong circuit. Over 30 degrees right now, and all is perfect. Wayne is very efficient, well mannered, knowledgeable and his prices are fair.

Approximate cost of services:
$90.00
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Company Response

Thank you for the review. Thank you for the repeat business, much appreciated!

BJ and Ross Macdonald
BJ and Ross Macdonald
1 review Oshawa, ON
10/10

Repaired AC and preventative maintenance

Cool Flame has provided essential and emergency service for our household over the years. First repairing our gas fireplace, installing our backyard gas firepit and responding immediately to replace our old broken down furnace on a very cold winter day. Service is always professional, reliable and efficient. Dwayne and Jeremy always provide preventative maintenance tips and education to ensure heating and cooling efficiency going forward.

Approximate cost of services:
$180.00
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Company Response

Thank you for the review. Hopefully the ac is not the next issue;)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cool Flame Heating And Cooling

Cool Flame Heating and Cooling is a full service heating and air conditioning company. Whether you need a full heating and/or air conditioning install or you need your units cleaned out, we can do that!

Cleaning and Maintenances
Furnace and AC Installation/Service
Hot Water Heater Installation/Service
Pool Heater Installation/Service
Oil / Electric to Gas Conversion
Duct Work
Custom sheet metal
BBQ / Stove / Dryer Gas Lines
WE NOW DO DUCT CLEANING!!

Call us or message us today for a free a estimate and to book an appointment.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Air conditioners, Hot Water Tanks, Tankless water heaters, FirePlaces, Pool heaters, Humidifiers, HRV's, Thermostats, Boilers, Heat pumps, Ductless split systems,
SERVICES
Installations, Service and Maintenance of Furnaces, Air Conditioning, Hot Water Tanks, Tankless Water Heaters, FirePlaces, Boilers, Ductless Split systems, Heat Pumps, Gas Dryers/Stoves/BBQ's, Humidifiers, Thermostats, Air Cleaners. Installation of gas piping of all propane and Natural Gas appliances. Custom Duct Work Installation. Rental Furnaces, A/C's, Hot Water Tanks and Tankless through Enercare Solutions.
BRANDS
We can service all makes and models of hvac equipment. The brands we install are: ICP.com, Tempstar, Keeprite, Maratherm Rinnai, Triangle tube combi boilers, Continental fireplaces, RayPak, Sta-Rite, Pentair, General Aire 1042, Vanee, Honeywell, White Rodgers, Sensi thermostats, Bradford White, HTP, Slant/Fin, LG, Rheem, GSW.
SPECIALITIES
Furnace installation, Air conditioning installation, Fireplace installation, Hot water heater installation, Pool heater installations, Service on all brands of equipment, Gas line installations.
WEBSITE
http://www.coolflame.ca
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, American Express, Cash
LICENSES
Gas Technician 2, 313D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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