Part of our major renovation was building a custom walk-in shower from scratch. We encountered many setbacks during this phase, so we were in a hurry to find a shower threshold and shower jambs at the eleventh hour.
I did a lot of research to find white quartz that was not only high-quality but from a reputable company. I visited quite a few places and there were only a few that had the right sizes along with reasonable prices.
I found MaxSpace Stone Works on the Internet and spoke to Vanda. What a pleasant surprise - Vanda was so friendly, helpful and genuinely appreciated my call. I was also thrilled when I found out that MaxSpace carries quartz from Caesarstone. Our kitchen counters and bathroom vanity were from Caesarstone so I didn’t have to settle for plain old white. I can’t tell you what a relief that was! Vanda informed me that they had the exact same color pattern that was already in our home, and I quickly made arrangements to visit her.
It was freezing cold when I drove up to meet Vanda and place my order. She was so easygoing in allowing me to sit beside her desk while she looked at the measurements I gave her. I was quite nervous because if the measurements weren’t correct, it would be my mistake.
Vanda is so talented and she drew diagrams showing me exactly what I needed, and explained where the polished edges would be. I thought she must have some serious design skills!! I felt so reassured that Vanda knew exactly what I was looking for and that the pieces would be cut exactly as I requested. Before I left, Vanda even made me a cup of hot tea for the road. Talk about service!
I also brought one piece of quartz that was left over from our kitchen renovation, and Vanda gave me a reasonable price for MaxStone to cut it to size for our shower bench. Since our contractor needed the quartz asap, Vanda worked her magic and I was able to pick up all the pieces within a few days. She called me the morning the pieces were available, just as I had requested. I wanted to avoid rush hour traffic and preferred a morning pick up. Vanda also arranged for me to pick up at another location that was closer to home for me.
When my husband and I arrived, we checked the pieces before accepting the order and found one piece that was slightly off. I panicked thinking we’ll never get home in time for our contractor to finish his work. I thought for sure we would have to make another return trip. Nope, the front desk clerk had one of the workers come out to take a look. He measured and it was off a bit, and as Vanda had reassured me, if it’s their mistake, they will fix it. We didn’t have to wait long at all, and a new piece came out perfectly, just like the rest of the order. I’m so glad that the issue was resolved quickly, and without any hassle at all!
Our shower looks awesome since the quartz is a perfect match and the cut and polishing is pure perfection!
Even though my order wasn’t huge, Vanda still made me feel like a valued customer, and showed such appreciation.
I would highly recommend you call Vanda for any of the services that MaxSpace Stone offers.
Thanks again Vanda!
- Company Response
Hello Ruby, and thank you so much for your kind words. It was a pleasure to help you on your project! I am so happy that you are contented with the workmanship, and service. We always strive to hit 1000% satisfaction with all of our clients. You are very important to us. If there is ever anything else we can do to help you on any future projects, please do not hesitate to contact us. It would be our honor to help you out. From everyone here at MaxSpace, thank you again, and for all of your support.