New Look Windows & Doors

Alex and his team of installers were fantastic. We had a few windows that we wanted to change the style of and Alex's knowledge of how to complete the job correctly was great. The attention to detail on the install was spectacular and we are very pleased with the outcome of everything. We had a total of 18 windows and doors replaced. New Look easy to work with, they do what they say and completed the job as outlined.

Alex was a pleasure to deal with right from the start. He explained everything so patiently and responded to any of my emails immediately, regardless of Day/Time. The installers were very hardworking and got the job done quickly.

The doors came when they were promised and were installed efficiently and correctly. The workplace was left clean-ish.

Our experience was very positive. From the very first moment I contacted the salesperson (I had found them on HomeStars, along with 3 other companies we had gotten quotes from in the selection process), throughout the communication and up to the installation and even post the installation.

All the people we were in touch with are friendly, nice, knowledgeable, experienced, reliable, punctual, always reachable and approachable for questions. It was a smooth sailing and work was done as promised and on time without excuses, aha moments, apologies for inconvenience or any other side effects of some contractors.

Quality for these people is not just a fashionable buzzword. Quality is in small things. And we are picky customers. Trust is not earned very easily and is a combination of multiple factors. The employees of this company and their products have definitely earned our trust.

We now have two quality doors and we do not regret our choice for either the materials or the company. We think the product and experience are well worth the money.
I would highly recommend the company.

I contacted New Look Windows and Doors and a few other companies for quote. Alex promptly came to our place and was very kind and professional clarifying all our questions about the door style, material, lock, etc. The door installation happened according to the plan and his team was very professional during the installation. New door looks amazing. I highly recommend Alex and his team.

When almost all the other companies asking me to take picture, do the measurement and send them to do a "rough quote", and telling me "we will go from there". Alex made a appointment with me right away, very straight forward, good advise and decent price.

The installation went smooth too, Roman and his crew worked really hard, cleaned up nicely after, my new entry door looks amazing!

P.S with the government rebate, these energy efficiency windows are such a deal!

Alex is very kind and helpful in providing services and promptly responses to every question we have. Roman is one of the kind professionals with proficient skills in window installation. I will highly recommend this company to anyone who is thinking to get your window replaced.

Thank you Alex, Roman & the entire team for a great sales & service experience! Highly recommend

The whole team did an excellent job. We've sent them to a couple of people as they did great work, had great communication and delivered as promised. Very smooth easy and great to deal with. We worked with Alex and we're very happy with the work he did and the team that came to install did a great job and took pride in their work.

We used Alex for the job and are very happy. We had 3 windows replaced and as well as a sil beneath it. The workers came to install ontime, and were very fast. Alex was in constant communication with us, and very informative on the pros and cons to choosing certain windows/materials over others. The men who came to install were very nice, and efficient.. we thought it was going to be a 2 day job but it only was 1.

We were so happy with their work that we just ordered a new back door and our bathroom window. Hard to find trust worthy people in this city to help and I would definitely recommend them!

Also, they know how to submit the GreenON application for rebates which is also a perk.

Thanks for all your help Alex!