Puro Clean Of Greater Toronto Area

Fire & Water Damage Restoration
83 Galaxy Blvd, Unit 7 Toronto ON M9W 5X6
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Fire & Water Damage Restoration
Puro Clean Of Greater Toronto Area
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98%

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Reviews for Puro Clean Of Greater Toronto Area

Average customer rating:
9.9 10 (70 reviews)

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DaveB
DaveB
0 reviews Toronto, ON
10/10

Complete Fire Restoration

Our tenant had a kitchen fire in our condo rental unit. The kitchen was half destroyed and the entire apartment had smoke damage.
Dino and his team did a tremendous job restoring the place to the highest quality standards.

I had a lack of proper insurance and was living in Australia (on a 14-16 hour time difference) which made for a complicated and stressful situation.
Dino was a lifesaver!!
Not only was the work high quality, he took the time to explain everything in great detail, investigate alternatives, help me make decisions, price things fairly, and get just about every small job finished until the place was like new. The communication across the world was excellent and I can only say positive things about Puroclean!

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Company Response

Thank you Dave for the review. You've been great to deal with half way across the globe! The unit does look great, and it was our pleasure to be of service to you!

The PuroClean Team.

Michael.loschiavo
Michael.loschiavo
0 reviews Toronto, ON
10/10

Ceiling leak

PuroClean was excellent!! They showed up right away and discovered what the problem was quickly. Their expertise and professionalism really helped me through an experience that was extremely stressful. I would definitely use them again!!

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Company Response

Glad we were able to help get things back to normal! It was a pleasure to work with you.
Mike
PuroClean

Private User
Private User
Private User reviews Vaughan, ON
10/10

Excellent service

Puro clean goes above and beyond the distance to make sure their clients are thoroughly satisfied. Thank you puro clean for taking good care of us. Highly recommend this company.

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Company Response

It was a pleasure to be of service!
Mike
PuroClean

Private User
Private User
Private User reviews Brampton, ON
10/10

Water Damage Check

Our sink sprung a leak that resulted in the water pouring through a light fixture in the ceiling of the room below. We were pretty stressed and concerned about what the extent of the water damage may be.

Response time: immediate.
Demeanor: Mike has a very calming nature, and our stress levels went way down.
Knowledge: A+

Mike was prepared, professional and very thorough. He visited multiple rooms in the house to ensure that we knew exactly how far the water had spread and how extensive the damage was.

We appreciated Mike's insight and his next step instructions.

The service was above and beyond!

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Company Response

Thank you for your review. It was a pleasure to be of service!
Mike
PuroClean

Lisa
Lisa
1 review Toronto, ON
10/10

Renovation after water damage

Dino and his team went above and beyond! I had a series of disasters and floods and they were able to help me navigate all of it and give me a great new place to live in!!

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Company Response

It was a pleasure to have been of service to you!!
Dino
PuroClean

Curtis in Toronto
Curtis in Toronto
1 review Toronto, ON
10/10

Repair.replace damaged hardwood floor.

A leak from a kitchen appliance caused our hardwood floor to warp and buckle. PuroClean replaced the entire floor in a highly professional manner. We were happy and impressed with the professionalism and high standards of the company.

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Company Response

Thank you Curtis. It was a pleasure to have been of service to you.
Dino
PuroClean

Supreme
Supreme
0 reviews Vaughan, ON
10/10

Basement flood

Basement flood. Emergency services. Repairs Very well done! No inconvenience at my home. Clean and organized. Extra care taken on repairs. Communication from contractor on a regular basis. Thank you!

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Company Response

Thank you very much for taking the time send in your review. It's been our pleasure to be of service!

The PuroClean Team

Marcy M.
Marcy M.
3 reviews Toronto, ON
10/10

Water mitigation

I have had to deal with water issues in my basement twice in less than two years. Thank goodness I found PuroClean! Both times Dino and his team were lifesavers! Their quick response time saved my carpet and under-pad from damage both times. During the most recent visit, Vince thoroughly checked for moisture and removed drywall only where necessary. He then prepared the area for the dryers and dehumidifier. I was most impressed with the level of professionalism and genuine concern to help with this ongoing water issue. Hopefully I will not have to deal with this again, but if I do, I would 100% call Dino!

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Company Response

It's been a pleasure to be of service to you Marcy.
Stay well.
Dino

James in White Lake
James in White Lake
1 review Toronto, ON
10/10

Honest, reassuring, and forthcoming

We just purchased and moved into our century home on Friday. It was discovered the following Tuesday afternoon that a 19 year old hot water tank had sprung a leak. This was some terrible timing - budgets are tight after a move - especially in Toronto.

The basement is finished with a vinyl plank floor, and water was squishing up between the cracks. After dealing with the tank and getting water shutoff, our thoughts quickly shifted from short term damage control to longer term damage control. What will this water do to the basement finishes?

After looking at a few reviews here on HomeStars I reached out to PuroClean and found myself connected to Dino, a local PuroClean owner. Dino was in the neighbourhood working on another project and was able to stop by the next morning for an assessment. His confident communicative tone was reassuring in all of our encounters. He arrived on the scene with a digital moisture sensor and made recommendations. He determined that the amount of water hiding under the floor was minimal and suggested how we could mitigate it without any extra equipment or labour.

A lesser contractor could have easily taken advantage of the situation but Dino's honest approach meant we could rest easier knowing neither our cashflow, nor our finished basement were in jeopardy.

We will definitely reach out to Dino and PuroClean again in the future if we need any contracting services!

Thank you Dino!!

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Company Response

Thank you James for the review. Our approach is of honesty and fairness. We're happy to have done that for you.
Dino

Private User
Private User
Private User reviews Toronto, ON
10/10

Efficient, professional, kind and well trained and executed!

One week before Christmas we had a massive drainage problem which resulted in a sewage backup in our basement. The team that showed up to take care of all that needed to be done, did it with a friendly disposition, what's more is that they were speedy and very efficient. From repairing the drywall damage, sterilizing the concrete floor, carpet replacement, clearing and replacing our basement contents in order for the work to get done was a huge job, and a job very well done. Despite all the snow and "muck" they were very clean and attentive. They also paid close attention to detail when they returned our personal effects from storage. We are very pleased with the service and would recommend them to everyone who needs them. Puro Clean are excellent!

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Company Response

Thank you for the kind words, we appreciate the support!
Dino

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Puro Clean Of Greater Toronto Area

PuroClean Canada is a leader in providing complete services in mold detection & removal. Our expertise in property damage emergencies, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property loss.

Our understanding and compassion during the recovery process has earned PuroClean the reputation of being known as “The Paramedics of Property Damage™" and a provider of choice for insurance professionals and property owners throughout Canada and the United States. We pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.

CATEGORIES
Fire & Water Damage Restoration and Mold Detection & Removal
SERVICES
1. Water Damager Restoration: Our trained professionals identify the full extent of water damage, both obvious and unseen, by using moisture sensors and detectors. This ensures that a thorough remediation and cleanup within the damaged property is always completed, no matter the size of the water emergency project. Some examples of the water damage services handled by PuroClean are: Flooded Basements, Sump pump failure, Sewer backup, Cracks in the foundation leading to seepage and many more incidents where water has damaged your home or property. 2. Fire Damage Restoration: As property owners, we understand how devastating a fire can be, which is why we take the time to walk each owner through every step of the restoration process. Our main goal is to meet the needs of the customer and ensure that their mind is at ease throughout the entire process. We determine the full extent of the fire damage, including the impact of smoke, heat and residues from fire and smoke. It is essential that we provide open communication with the property owner, ensuring that they are fully aware of what will be taking place in their home following this unexpected loss. PuroClean is determined in their processes to prevent replacement costs that reduce overall expenditures, saving the property owner money wherever possible. 3. Mould Inspection and Mitigation: When it comes to a property that has been affected by Mould we use environmentally friendly cleaning agents, a botanical spray and a hydroxyl to ensure that the infected area has been completely sanitized and cleansed. Through this multifaceted process, mould spores are captured and killed, leaving behind a clean area and fresh scent. Whether your property has been affected by Attic Mould, Mould in the Kitchen, Basement Mould or any other kind of mould in your home or property the Paramedics of Property Damage are your trusted restoration specialists. 4. Biohazard & Trauma Cleanup: In your time of need, let our professional technicians take care of you and your family, providing you peace of mind. Our services will be professionally completed and your space and belongings handled with care. We offer the following Biohazard clean ups: Blood and Bodily fluid cleanup, Suicide and Homicide Cleanup, Accidental Death Clean up, Sewage Cleanup and Sanitation Services, Rodent and Bird Feces Cleanup Services and Hoarding Cleanup Services.
WEBSITE
http://www.puroclean.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
VISA, MC, Cheque
LICENSES
Fully certified and insured
MEMBERSHIPS
Better Business Bureau, IICRC
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Certification: ASD, WRT, FSRT, AMRT
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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