Concept Lighting

Lighting
Oakville ON L6H1S3
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HomeStars
Lighting
Concept Lighting
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51%

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Reviews by rating (past 12 months)

Reviews for Concept Lighting

Average customer rating:
5.2 10 (34 reviews)

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Stephanie in Toronto
Stephanie in Toronto
0 reviews Oakville, ON
0/10

Lighting

Take my advice and buy from anybody else. If you order from this company it will take a lifetime to receive the product. If you have any sort of issue with the received product, they will not actively help you resolve the issue or refund you in a timely manner. Instead, you will be given a handful of ridiculous excuses about staffing shortages and shipping delays. Worst experience.

Approximate cost of services:
$500.00
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Private User
Private User
Private User reviews Oakville, ON
10/10

Nathalie goes above and beyond!

I went in for flush mount basement ceiling lights - not exciting. Nathalie was so enthusiastic and helpful to find exactly what I needed in my price point. Thank you for excellent service!

Approximate cost of services:
$600.00
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Private User
Private User
Private User reviews Oakville, ON
10/10

bathroom reno

My experience with Concept Lighting in Oakville was fabulous. The sales person was very knowledgeable and helped me find the perfect vanity lights. I am looking forward to seeing them up once reno complete!
Thank you!

Approximate cost of services:
$1,000.00
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Jill in Oakville
Jill in Oakville
4 reviews Oakville, ON
10/10

Great service and selection

Rose was awesome and spent time over my two visits to help me select just the right light fixture for my new kitchen. I went to all the lighting stores in Peel/Halton and went back to Concept because the service and selection was better than anything else I’d seen. Next time I won’t shop around I’ll just go directly to Rose. Thanks!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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KEGH
KEGH
3 reviews Oakville, ON
10/10

Main floor lighting

Very helpful staff that took the time to help me find exactly what I was looking for and that the fixtures we chose would match throughout our home. They were pleasant to deal with and I was impressed with the stock they had and how helpful they were with suggestions and ideas.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Oakville, ON
9/10

Whole home Reno

This is the third home we have worked on with Concept Lighting in Oakville. We have worked with Paola and later with Denise. Both very knowledgable and helpful. I find selecting lighting for a home Reno particularly difficult. Other lighting stores simply do not have the capacity to guide customers through the process as the staff at Concept. There are
occasionally back orders in lighting as there are with many other home furnishings/finishes. The follow up isn't perfect with this but it isn't any better with other companies!

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Brampton, ON
0/10

Order entrance door light, They promised it will available in 2 weeks. After 2 weeks they said, supplier is saying back order and it will be available in oct. I asked about floor model, she gave me $50 store coupons but sales girl was rude, not at all cus

Worst Sales girl I have ever seen in my life.
Not ready to apologies and rude .

Delayed my fixture more than 2 weeks as promised abd was rude all the time.

Never go to Mississauga location.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Mississauga, ON
0/10

*****AVOID*****

I put a deposit on 2 light fixtures. They promised me that i would receive it in 1 week or less. I waited 4 weeks. They kept making excuses. They will not give me my money back and are charging me more money for smaller size lights of the same model. Their is something seriously wrong with these pathetic trash workers.

Avoid them at all costs.

I found out they don't own any lighting fixtures. They strictly order off the internet when they take your money. They are a bunch of Snakes

Approximate cost of services:
$850.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 5 people found this review helpful.
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More about Concept Lighting

Light fixtures
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