Crucial Roof Services Ltd

Roofing
Delta BC V4C 1N1
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Roofing
Crucial Roof Services Ltd
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98%

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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (191 reviews)

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Private User
Private User
Private User reviews New Westminster, BC
10/10

Roof leaky tiles and sunlight pan flashings

It has been with great pleasure that we were referred to Greg by another roofer company as we found a true gem. Our first leaky tile started end of 2023 and he came with Randy and fixed it right away with no issues onwards. We were provided useful insights on leak preventions and called them again to provide us with sunlight pan flashings and we are pleased with the results. Dealing with Greg and Randy is not only easy but professional in so many ways including his detailed verbal explanations before the work is done and a follow up email after work presentations. Greg is quick to respond, answer questions and action our roof issues on a timely manner. We became comfortable right away in knowing that they can be truly trusted as they deliver what they sell- good customer experience and satisfaction. It is very rare to find a trusted roofer and we will definitely be running to Greg in all our roof issues. We look forward to dealing with him and Randy again. Crucial Roof Services Ltd is highly recommended.

Approximate cost of services:
$2,100.00
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Company Response

Thank you for taking the time to write this extensive review Christine. We are very happy you are satisfied with the service you received. Please don't hesitate to reach out at any time in the future for more advice or assistance. Thanks again, Greg and the team at Crucial Roof Services Ltd.

Private User
Private User
Private User reviews Burnaby, BC
10/10

Tile Roof Issues and Inspection

Greg really impressed me with his honesty and his straightforward approach to the problem I had with my roof. Him and his partner Randy went above and beyond explaining how things should work and why they are not working properly in my case.

After the inspection, Greg stayed on and spent his time suggesting possible scenarios I could pursue and was extremely helpful in follow up emails. That not only gave me confidence in what steps I should take next but also prevented me from potentially costly trial and error situations.

I would highly recommend Greg to anyone because whether you are his client or not - you can rely on his advice which is going to protect your interests.

thank you very much Greg!

Approximate cost of services:
$1.00
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Company Response

Thank you for this review Valeri. I've always thought honesty was the best policy. I wish to be treated that way by other contractors so I exude the same attitude to my interactions whether they are customers or not and whether the truth I tell them provides me with an immediate job or not. Truth is the easiest. Best of luck in your efforts for justice against the builder of your home. Sincerely Greg and the Crucial Roof Services Team.

Sally in Vancouver
Sally in Vancouver
0 reviews Delta, BC
10/10

Roof Repair

Gregg has come to do repairs on my roof a few times over the past few years trying to extend it's life for me. Always prompt, professional and fair. I highly recommend Crucial Roof services

Approximate cost of services:
$750.00
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Company Response

Thanks for the review Sally. We are glad you continue to be satisfied with our work. All the best in the New Year. Sincerely, Greg and the Crucial Roof Services team.

Tsawwassen house
Tsawwassen house
0 reviews Delta, BC
10/10

Flat roof repair

Greg is a reliable professional who is honest and solved my problem quickly. Highly recommended.

Approximate cost of services:
$450.00
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Company Response

Thank you for taking the time to write this review Kuriko. It was fortunate that we were able to resolve the issue at the time of our first visit. Mother Nature cooperated and kept the roof dry for us during that time. Thanks again and best of luck in the future. Greg and the Crucial Roof Services team.

Wilson
Wilson
1 review Vancouver, BC
10/10

Tile Roof Repair, Vent Replacement, and Skylight Maintenance

Greg was extremely professional and clear in my interactions with him. His assessment was honest and the work done was top notch, with detailed before/during/after photos provided with written detailed descriptions of what needed work, and then the finished work afterwards. The results were outstanding, and I highly recommend him to anyone reading this! I look forward to calling him again for my future roofing needs!

Approximate cost of services:
$2,390.00
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Company Response

Thanks for the great review Wilson. We appreciate the effort and time to do so. And we are more glad that you are satisfied with the work we did. We wish you all the best in your new home. Thanks again. Greg and the Crucial Roof Services team.

Philip Kelly
Philip Kelly
1 review Delta, BC
10/10

Roof Repair

A small job, but very efficiently done-Greg managed to fit me in with what I know to be a very busy schedule, even though it actually required two people.

I'll know who to call for a bigger job in the future!

Approximate cost of services:
$315.00
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Company Response

Thanks for this Phil. There is no such thing as a job too small. Even small jobs can be very important because if left unattended, they will ultimately turn into a big job. Appreciate your thoughtfulness. Sincerely, Greg and the Crucial Roof Services team.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Job done well

Our experience with Greg and Randy for much-needed repairs on our tile roof was remarkable.
Right from the start, it was evident that Greg was dedicated to evaluating my roof's condition and providing effective solutions. His explanations were incredibly clear, supplemented by images that made it easy for me to grasp the necessary fixes.
Greg set realistic expectations and openly acknowledged any potential limitations, a gesture that I truly appreciated.
n the end, the repairs boiled down to replacing six tiles and applying three instances of sealant caulking on corners. He even sent us pictures of the repairs being done. The project was carried out within the stipulated time frame and budget.

Approximate cost of services:
$997.00
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Company Response

Thank you for this review Khim. We appreciate you taking the time it took to do this. And more importantly we are happy you are happy. You should get many more years of service out of your concrete tile roof and hopefully no more leaks pop up in that hidden gutter system of yours. Sincerely, Greg and the Crucial Roof Services team

Roof East Van
Roof East Van
1 review Vancouver, BC
10/10

Roof Repair and Maintenance

Greg's work was prompt, honest and reliable. Detailed explanation of roof issues and repairs needed along with photos for a thorough understanding. Accurate estimate and open communication. Satisfied customer! I highly recommend CRUCIAL Roof Services. Other roofing companies claimed a complete roof replacement was needed at approx $30,000 and did not provide any photo proof of disrepair.

Approximate cost of services:
$600.00
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Company Response

Thank you for this excellent review. It brings up the topic of untrustworthy contractors. It makes me mad to know there are people out there who lie and mislead homeowners about the condition of their roof. These sharks continue claiming new roofs are required and they justify these deceptive actions by saying that it is their opinion and they are entitled to have it, and there is nothing we can do about it. They continue those deceptive business practices with no fear of accountability. This shows the value of HOMESTARS and the integrity you get when you hire a company with many positive reviews. I'm glad we met and that you did not fall victim to these scammers. Thanks again! Greg

Lori
Lori
2 reviews Delta, BC
10/10

Fantastic service, on time and at the contracted price!

Greg and Randy did a fantastic job trimming trees that were roof problematic, making sure our gutters were spotless, installing a new energy efficient skylight and cleaning up after! They were a dream to work with, on budget, on time, responsive, and professional. Look no further! Thank you, Greg!!!

Approximate cost of services:
$1,000.00
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Company Response

Thanks Lori. Thanks for taking the time to create this review. We are pleased you are satisfied with our work. I hope you get another 20 years of service out of your existing roof. Enjoy the skylight!
Greg

Private User
Private User
Private User reviews Delta, BC
10/10

Facial corners protected

Great service and done quickly. We had Greg do a roof replacement a few years ago. We noticed this winter that our facial boards were needing protection on the corners. We tried for 5 months to have them attended too. We contacted Greg and within 2 weeks the problem was attend too. We highly recommend Crucial Roofing.

Approximate cost of services:
$25,000.00
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Company Response

Thank you Sandy. It was great to see you and also to get a look at how your eight year old Crucial Roof was looking. I was happy to see there was not one issue to note. And the fascia corners look good with those flashing corners we installed. We are glad you agree. Thanks for taking the time to post this review!
Sincerely Greg

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs and maintenance to and for all kinds of roof systems are our specialties!

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.