Crucial Roof Services Ltd

Roofing
Delta BC V4C 1N1
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Roofing
Crucial Roof Services Ltd
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98%

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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (205 reviews)

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Private User
Private User
Private User reviews Coquitlam, BC
10/10

Job done well

Our experience with Greg and Randy for much-needed repairs on our tile roof was remarkable.
Right from the start, it was evident that Greg was dedicated to evaluating my roof's condition and providing effective solutions. His explanations were incredibly clear, supplemented by images that made it easy for me to grasp the necessary fixes.
Greg set realistic expectations and openly acknowledged any potential limitations, a gesture that I truly appreciated.
n the end, the repairs boiled down to replacing six tiles and applying three instances of sealant caulking on corners. He even sent us pictures of the repairs being done. The project was carried out within the stipulated time frame and budget.

Approximate cost of services:
$997.00
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Company Response

Thank you for this review Khim. We appreciate you taking the time it took to do this. And more importantly we are happy you are happy. You should get many more years of service out of your concrete tile roof and hopefully no more leaks pop up in that hidden gutter system of yours. Sincerely, Greg and the Crucial Roof Services team

Roof East Van
Roof East Van
1 review Vancouver, BC
10/10

Roof Repair and Maintenance

Greg's work was prompt, honest and reliable. Detailed explanation of roof issues and repairs needed along with photos for a thorough understanding. Accurate estimate and open communication. Satisfied customer! I highly recommend CRUCIAL Roof Services. Other roofing companies claimed a complete roof replacement was needed at approx $30,000 and did not provide any photo proof of disrepair.

Approximate cost of services:
$600.00
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Company Response

Thank you for this excellent review. It brings up the topic of untrustworthy contractors. It makes me mad to know there are people out there who lie and mislead homeowners about the condition of their roof. These sharks continue claiming new roofs are required and they justify these deceptive actions by saying that it is their opinion and they are entitled to have it, and there is nothing we can do about it. They continue those deceptive business practices with no fear of accountability. This shows the value of HOMESTARS and the integrity you get when you hire a company with many positive reviews. I'm glad we met and that you did not fall victim to these scammers. Thanks again! Greg

Lori
Lori
2 reviews Delta, BC
10/10

Fantastic service, on time and at the contracted price!

Greg and Randy did a fantastic job trimming trees that were roof problematic, making sure our gutters were spotless, installing a new energy efficient skylight and cleaning up after! They were a dream to work with, on budget, on time, responsive, and professional. Look no further! Thank you, Greg!!!

Approximate cost of services:
$1,000.00
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Company Response

Thanks Lori. Thanks for taking the time to create this review. We are pleased you are satisfied with our work. I hope you get another 20 years of service out of your existing roof. Enjoy the skylight!
Greg

Private User
Private User
Private User reviews Delta, BC
10/10

Facial corners protected

Great service and done quickly. We had Greg do a roof replacement a few years ago. We noticed this winter that our facial boards were needing protection on the corners. We tried for 5 months to have them attended too. We contacted Greg and within 2 weeks the problem was attend too. We highly recommend Crucial Roofing.

Approximate cost of services:
$25,000.00
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Company Response

Thank you Sandy. It was great to see you and also to get a look at how your eight year old Crucial Roof was looking. I was happy to see there was not one issue to note. And the fascia corners look good with those flashing corners we installed. We are glad you agree. Thanks for taking the time to post this review!
Sincerely Greg

R Westfall
R Westfall
0 reviews North Vancouver, BC
10/10

Roof Repair

Asked Greg to repair the roof after a new electrical mast was installed. It was a difficult job, because the asphalt tiles above the mast were anchored under a roof vent and could not be replaced if damaged. Greg and his buddy successfully repaired the roof without damaging the tiles that could not be replaced. The end result looked very professional and looks like it should be watertight. Despite this being a small job, Greg took an initial look at it quickly and completed the work in about a week. I was satisfied with the price given the number of visits, materials and labour that was involved.

Approximate cost of services:
$700.00
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Company Response

Thanks for taking the time to post this review Ron. We are thankful you are satisfied. Remember to stay on top of keeping the roof clean of tree droppings as that will reduce the probability of leakage anywhere else on the roof. You will be fine around the electrical mast without concern. Thanks again! Greg

Gregg in Vancouver
Gregg in Vancouver
0 reviews Vancouver, BC
10/10

Incredible service and attention to detail

We needed some regular roof maintenance done and some extra roof vents installed. Crucial was able to D the job - very quickly. But so much better than that, was the professionalism, communication and attention to detail. Love this company

Approximate cost of services:
$2,400.00
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Company Response

Thank you for this great review Gregg. We appreciate the time it took to post it. I am very happy you are satisfied with the service you received. The people who are buying the house from you are very lucky they are buying from a person with integrity. Best of luck to you in your new home. Sincerely. Greg

Guillermo Garcia
Guillermo Garcia
2 reviews Vancouver, BC
10/10

Roof fix

Greg and his crew always showed up on time. Very easy to work with them, very professional and honest individuals. Would recomend them any time.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for this review Guillermo. So happy we were able to lower the price from the original agreed amount when we found out we didn't really need to do that rake edge task. Enjoy the new solar powered venting Velux skylight. It's a prize. Sincerely Greg

Coombs
Coombs
1 review West Vancouver, BC
10/10

Roof, skylight leak

Prompt, professional,great work, top of our list if we need roof services again. Have recommendations to all my friends.

Approximate cost of services:
$550.00
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Company Response

Thank you Sally. We appreciate the kind words. Stay in touch and remember to call me back in a couple years for a no-charge revisit and assessment. Sincerely, Greg

Dave
Dave
1 review Delta, BC
10/10

Very professional

They are very professional and experienced. They did a quick fix to stop leading and will be back in spring to finish the proof. Well done.

Approximate cost of services:
$500.00
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Company Response

Thank you Dave. Appreciate the time it took to post this review. See you in the spring. Greg

Steve
Steve
1 review Coquitlam, BC
10/10

Roof leak

Greg communicated clearly what he found was the issue with a leak in my roof and encouraged me to watch while he and Randy performed the repair. They did a thorough inspection of the rest of the roof and fixed another area of concern that did not show up yet in a leak inside the house. Communication was open and appreciated.

Approximate cost of services:
$400.00
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Company Response

Thank you Steve for taking the time to post this review. We are happy you're satisfied with the service. Greg.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs and maintenance to and for all kinds of roof systems are our specialties!

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.