Sears Home Services

Sears maintenance came to repair and replace components on our fridge (water filter system). Max P. did a great job, was efficient, on time, very courteous and informative. He gave us his cell no. in case we had any questions. Highly recommended.

We moved into our house last year and had Sears Home Service steam clean our carpets prior to moving in. They gave us details instructions to have the areas cleared of all items prior to cleaning.

The guy showed up and worked efficiently and effectively. He was done in the timeframe mentioned and the carpets were cleaned really well.

This repair was under a warranty agreement. The repairman who was sent out was pleasant, polite and very knowledgeable. He showed up on time and completed his work quickly and efficiently. I followed his completion instructions and have found both machines working the best that they have worked since I purchsed them. The booking process was easy and the receptionist was polite.

Booking the appointment was easy, carpet cleaning teck showed up on time, cleaned and spot treated my carpets in a timely fashion. When the carpets dried they looked great. If I had carpet in my new home I would defiantly go with sears again

Originally, we felt very pressured to sign up for the service. The "free in home furnace inspection" is really just a very pushy sales visit.
We did sign up as we really need duct cleaning.
The technician came and left quickly, did not review the checklist and missed at least 17 items on the checklist, leaving work for us to do and a huge mess in each room of the house.
we were extremely unsatisfied.
HOWEVER, once we spoke to the manager, he was also very unhappy about the service we received.
they sent another crew out and they went above and beyond. We are now very satisfied with the end result.
I will recommend this company and service to others however it will come with quite a disclaimer.

Well I had a few quotes and even though Sears was not the cheapest, I went with them as they were the most profestional. The sales person showed up and was very good at explaining all that was included and when it would be booked and they showed up on the day and it was done very quicly...geart job "SEARS".....

The team at Sears were very professional and made the quotation process and installation easy. They offered different financing options which met our needs, making an expensive purchase affordable at a very tight time.