Fortress Windows & Doors

Hello Clement and thank you for your review. First, let me thank you for choosing Fortress Windows and Doors for your project. We know there are many companies available to do your windows, doors and eavestrough jobs and that is exactly why we strive to be a "cut above" our competition... but the question is "how do we do that?". We all know that talk is cheap and salesmen can be personable and good at their craft BUT where the rubber meets the road is action. We acted by offering the most comprehensive warranty in the market to our clients. We acted by diligently seeking out the top quality products we could find and bring them to our clients. We acted by bringing the best of the best installers onto our team and paying them what they're worth. We acted by putting an SOP (Standard Operating Procedure) in place to reduce and eliminate errors. We acted by taking on the policy of treating our customers exactly as we would like to be treated and bringing people onto our team with the same mindset. It's easy to be rated #1 once, perhaps, but to do it 9 years in a row only happens because of the many actions we've taken. We care, we want our clients to have a seamless, trouble free experience and we want our clients to know that they got great value when they decided to hire Fortress Windows and Doors. We appreciate your business, all the best, Steve and the Fortress Team

Hi Rob, thank you for your review. Perfection is what we strive for so thank you for your acknowledgement of that!
Your front entrance really plays a vital role in the curb appeal of your home and property! This is certainly one of many important reasons to upgrade your front entrance. We will give our clients great advice on how to improve the look and "feel" of the entrance to their castle! All the best, Steve and the Fortress Team

Hello Steve, thank you for your comments. It was a pleasure working with you and we truly appreciate your business and your trust in Fortress Windows and Doors.
All the Best, Steve and the Fortress Team

Hello Adonis and thank you for your review. Many times people say they are so please with our company and will write a review but it never appears, sadly. Regardless, we appreciate everyone and know that busy schedules can result in the review being put down the list of priorities.. and THAT'S why we are so thrilled to see the reviews that do come in. Our price point is fair, our warranty and service is the absolute best in the industry and we truly care about our clients. All the best, Steve and the Fortress Team

Hello and thank you for your review. We appreciate your business and are thrilled to have you as one more happy client! Steve and the Fortress Team

Hello Aitken and thank you for review. We can't fix everyone's issues but we're happy to help you out and get your door working properly again. sometimes the best solution is a new door but we will always give you the best recommendation that fits the situation. All the best, Steve and the Fortress Team!

Hello Shameena and thank you so much for your awesome heartfelt review. We truly strive to bring a seamless, trouble free experience to our Clients. We all hear so many horror stories about dubious contractors running off with deposits or never coming back to honour their warranties.... this will NEVER happen with Fortress Windows and Doors. We value you, we appreciate your trust in our company and we will always treat you the way we would like to be treated ourselves! There is no "I" in TEAM and it takes a great team effort to be rated #1 in Toronto for the last nine years in a row. All the best, Steve and the Fortress Team!

Hello Andreja and thank you for your heartfelt review. You and your husband were a pleasure to deal with and so hospitable! You made everyone feel welcome.
Tackling a job the size of yours is no small undertaking but we always welcome the challenge and always rise to the occasion. Indeed, there were some interesting shapes and sizes but our manufacturing partner and installation team did an amazing final fit and finish. Attention to detail is extremely important to us because we want you to be satisfied that you chose Fortress Windows and Doors to refit your "castle" with new windows and doors.
Thank so much for your business! All the best, Steve and the Fortress Team

Hello Kim, thank you for your comments. At Fortress Windows and Doors we truly strive for excellence on every project! If there is ever an issue on any project we do, I have only one question for our client and that question is "what do I need to do to make you happy?" Our business is built and thrives on three words Quality Integrity and Value because when these three ingredients are in the mix we will ALWAYS have satisfied customers who will recommend us to their friends and family. We've been around for a long time and our focus is giving our clients' a trouble free, seamless experience.
All the best, Steve and the Fortress Team!

Hi Ron, it was a pleasure doing business with you again. When clients call us back to do other work for them it brings a high level of satisfaction knowing that we have served them well! You will certainly notice a huge difference this winter in the comfort level of your living space. All the best, Steve and the Fortress Team