I had a great experience with Fortress Windows.
We contracted them last year to replace all our windows (10) and doors (2). Their price wasn’t the lowest, but we decided to go with them because of the prompt response, professional and very clear quotation and, above all, Richard – the sales person. He was awesome and he answered to all our questions (and believe me, we had a lot of questions…).
The installation process took 2 days, including the cleanup. The team did a very good job: they were professional but also polite and friendly, and they answered to all my questions.
At the end of the work, Richard came to check the work and to make sure we are happy. Even now, after six months, he is still checking with us if everything is ok. Great guy.
We are so happy for using Fortress to do this big and important job for our house. Definitely we will recommend them.
- Company Response
Hello Costin and thank you for your review. We've all heard the saying that "no man is an island" and we understand that very clearly at Fortress Windows and Doors. We need our entire team to have an attitude of excellence on every job we do, even when we don't "feel" like it. One guy with a great attitude is wonderful but an entire team focused on excellence creates a synergistic energy that is quite amazing and this is what separates the great from the good. Richard is one of our team members that has proven to carry the attitude of excellence and we're proud to have him on our team. Thank you for your business, it has been our honour to serve you! All the best, Steve and the Fortress Team